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Honda of the Avenues - Service Center
Jacksonville, FL
3,044 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,044 Reviews of Honda of the Avenues - Service Center
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July 18, 2021
great customer service, very friendly. I didn't have to great customer service, very friendly. I didn't have to wait when i drove up and that means a lot. Service was timely. thank you great customer service, very friendly. I didn't have to wait when i drove up and that means a lot. Service was timely. thank you More
by bandkcomanche
Employees Worked With
Brain, Bouchard
July 17, 2021
I wanted to send praises to Mike in service as he has always been helpful and answers any questions i or my husband have for him. There is also a porter that is always friendly smiling and helpful as wel always been helpful and answers any questions i or my husband have for him. There is also a porter that is always friendly smiling and helpful as well unfortunately I do not know his name. More
by Cat625
Employees Worked With
Mike
July 12, 2021
The service department at Honda at the Avenues charged me $600 plus dollars and could not diagnose the AC issue on 2015 Honda CRV. Quoted an additional $2000 just for further diagnosis, not repair. They ask $600 plus dollars and could not diagnose the AC issue on 2015 Honda CRV. Quoted an additional $2000 just for further diagnosis, not repair. They asked me to change the compressor which was already changed two times. It’s a major computer problem which they don’t know how diagnose or fix. I still don’t have a working AC after spending $2500. I have been a loyal Honda customer, but no more. Very disappointed with the service snd the vehicle. More
by Ahosabettu
Employees Worked With
Don’t know the employee name
July 11, 2021
Always great service, I’ve gone several times. Car was done earlier than anticipated which was great. Price for service was high, but it needed to be done. done earlier than anticipated which was great. Price for service was high, but it needed to be done. More
by jtwilley
July 02, 2021
Bill ... I've been working with Josh for years and there is a reason I come to him every time I need service, it's because he is exceptional. I trust him with both of our Honda Pilots and actually look for is a reason I come to him every time I need service, it's because he is exceptional. I trust him with both of our Honda Pilots and actually look forward to coming in to work with him. Sure, it's going to cost me money, but I know it will be money well spent and I will leave with the issue resolved. Josh does the hard work in your dealership, he builds and strengthens relationships with customers over years of interactions, some of which can be pretty costly/stressful. The guys in the front only have to deal with a customer for a few days or weeks during the glowing happy times. Josh is there when you need him. I'm grateful, and I hope you are too, to have a Josh on your staff. He's the reason that when it comes time to buy a new car we'll be looking to Honda of the Avenues. More
by StMarysCustomer
Employees Worked With
Josh Stodel
July 02, 2021
Efficient service regarding tire replacement. Staff was very courteous and maintenance was completed in a timely manner. very courteous and maintenance was completed in a timely manner. More
by tdelaine
Employees Worked With
Other Employees :
Bill Rogers Jr., Bob Mandele, Josh Stodel, Aaron Siron
June 21, 2021
This is my first time here and it was a great experience. The service advisor was friendly and knowledgeable. Services was done at a reasonable time. Thanks. The service advisor was friendly and knowledgeable. Services was done at a reasonable time. Thanks. More
by mcao21
Employees Worked With
Josh Stodel
June 17, 2021
Friendly staff. Clean and spacious waiting areas. Updated about vehicles needed srevice(s). The wait time was reasonable considering the the things I was have done that day. about vehicles needed srevice(s). The wait time was reasonable considering the the things I was have done that day. More
by barclaybetty08
Employees Worked With
Randy Lewis
