Honda of the Avenues - Service Center
Jacksonville, FL
3,016 Reviews of Honda of the Avenues - Service Center
Was quick and service was excellent Went in for a oil change and tire rotation. Had excellent service in a timely manor. Josh was helpful and very informative. His customer service was e Went in for a oil change and tire rotation. Had excellent service in a timely manor. Josh was helpful and very informative. His customer service was excellent, I will ask for him next time and will recommend him and Honda to my friends. More
Service was excellent! I brought my car in for an oil change and tire rotation. Josh was great to work with. He greeted me right away, asked what was needed and was I going I brought my car in for an oil change and tire rotation. Josh was great to work with. He greeted me right away, asked what was needed and was I going to stay. I told him I had someone picking me up and he said he would call me when it was ready. Less than 2 hours he called and I picked it up shortly after that. I will definitely ask for him next time I come in. More
Wonderful Service I go to this Honda service station regularly. They are always courteous and never pushy when it comes to any sort of “work” that needs to be done. The I go to this Honda service station regularly. They are always courteous and never pushy when it comes to any sort of “work” that needs to be done. They have helped me out with two of my Hondas for the most ridiculous things. Once my son put golf xxxxx in the tire wells and it made noise. These poor men drove around the Avenues trying to figure out the noise. Another time, I grazed my husband’s car and took off the side view mirror. They took it from and popped it back on. Great group of people. Thanks for all you do! More
Appointment scheduled and service Excellent service. Mr Bobby Howard has been & is always "upbeat & friendly". Really cares about the customer & their repair concerns. Comfortable, c Excellent service. Mr Bobby Howard has been & is always "upbeat & friendly". Really cares about the customer & their repair concerns. Comfortable, clean waiting area. Beverages, snacks , added to & refreshed regularly. More
Took time to explain I took my car in and was very nervous as always but Nikki made me very comfortable with the experience and i will never go elsewhere as long as she's I took my car in and was very nervous as always but Nikki made me very comfortable with the experience and i will never go elsewhere as long as she's there. Should she leave, i will follow. No one ever takes enough time so it feels rushed, and pushy. Not with her. She took time and fully explained all my questions until she could see i understood the explanation. This n you honda for making me feel comfortable and at ease. More
oil change I certainly do recommend this service department to others. Nice people. Quality service. Comfy waiting area. And Josh is exceptional. Profession I certainly do recommend this service department to others. Nice people. Quality service. Comfy waiting area. And Josh is exceptional. Professional. Personable. Willing to go above and beyond to make sure I feel safe on the road. We drive across town to come to Honda at the Avenues. Do it now and will do it forever more. More
Service Bobby is always fantastic. And goes out of his way to be helpful! I feel like he is truely there to help me and has my best interest at heart. Bobby is always fantastic. And goes out of his way to be helpful! I feel like he is truely there to help me and has my best interest at heart. More
Great Experience Always a great experience at Honda of the Avenues. Will and his team take great care of my vehicle and explain everything to me before they start the Always a great experience at Honda of the Avenues. Will and his team take great care of my vehicle and explain everything to me before they start the work. Never any surprises on the bill, and there's never any pressure to buy upgrades or unnecessary services. More
More than a car dealership Staff at HOTA treat customers with genuine respect and concern for the well-being of their vehicles and everyone who travels in them; in other words, Staff at HOTA treat customers with genuine respect and concern for the well-being of their vehicles and everyone who travels in them; in other words, like family. Like everyone else, I have a busy life and my time is valuable, but I happily travel from Tampa to Jacksonville to purchase my vehicles and have them serviced. Every minute and every mile is well worth it! I fully trust the judgement, knowledge, and skills of Bill Rogers & the entire service team, to keep my vehicle in the best condition and me safely on the road. More
Great Service center, but This is the only place that has serviced my Honda in the 12 years we have own d it. They have al aye taken good care of us and if something was wrong This is the only place that has serviced my Honda in the 12 years we have own d it. They have al aye taken good care of us and if something was wrong they made it right. My only issue is that they always seem to beg the patrons for us to give them the high st marks possible when the ad nauseum surveys and reviews are sent following each service. If you are doing tou jobs right, there is no reason you should have t ask and beg your customers to give you high marks. Please stop irritating your loyal customers with such childishness. More