Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Honda of the Avenues - Service Center
Jacksonville, FL
3,036 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,036 Reviews of Honda of the Avenues - Service Center
Sort by
October 11, 2024
The staff was Very pleasant. Was kept updated on progress. Was updated on time frame for repairs Was kept updated on progress. Was updated on time frame for repairs More
by greenflamingo6
Verified Customer
October 10, 2024
Issue with steering column/ damper noise was not resolved. Possibility that the frame is bent as Honda sent my 2024 Pilot to a body shop for door correction due to major misalignment and gaps. Car resolved. Possibility that the frame is bent as Honda sent my 2024 Pilot to a body shop for door correction due to major misalignment and gaps. Car was returned with burning smell of oil, which took a few days to disappear. They promised a car wash, instead the car came back dirtier and with grease hand prints in various places. Issues were brought to the managers attention and all she did was offer me a $20 discount for my trouble. What a major insult!!. More
by Cubanmist
Employees Worked With
Can’t remember name
October 10, 2024
HOA has a great team and efficient workflow. Thanks for your support. God bless you! Thanks for your support. God bless you! More
by DAP2009
Employees Worked With
October 08, 2024
Very efficient and professional. He went above and beyond to accommodate my request about time. He went above and beyond to accommodate my request about time. More
by ALOJA_JOYSAMONTE
Employees Worked With
October 08, 2024
Bobby Howard equals excellence and respect. I have never had a better advisor at any dealership. He is truly an example of how a person should act towards their customers and most of all human I have never had a better advisor at any dealership. He is truly an example of how a person should act towards their customers and most of all human beings. More
by SBEGANOVIC
Employees Worked With
October 08, 2024
The wait is way too long for an oil change and super pricey but Bobby is great! pricey but Bobby is great! More
by lauren.gammon
Employees Worked With
October 08, 2024
Randy was awesome, super knowledgeable and helpful. Definitely will be working with him as my service advisor in the future Definitely will be working with him as my service advisor in the future More
by JAYMEC709
Employees Worked With
October 07, 2024
Eric was cordial and helpful reminding me of previous service recommendations and the importance and prioritization considerations. I waited for the completion of the services the facility was comfortabl service recommendations and the importance and prioritization considerations. I waited for the completion of the services the facility was comfortable with considerate amenities. More
by TERRYCANTY2
Employees Worked With
October 07, 2024
Dan is very helpful and kind for sure I will be back in the next couple of months for my next maintenance. Thank you everyone the next couple of months for my next maintenance. Thank you everyone More
by micosarahdrei04
Employees Worked With
October 05, 2024
Service Advisor John Lindstrom deserves an above and beyond thank you for solving problem with hands free connections in my 2024 Honda Pilot. I did not purchase my vehicle from you but will use your ser beyond thank you for solving problem with hands free connections in my 2024 Honda Pilot. I did not purchase my vehicle from you but will use your service center for all needs in the future. Definitely recommend this dealership! More
by SC
Employees Worked With
John Lindstrom Service Advisor
