Honda of the Avenues - Service Center

Excellent customer service. Thank you very much. Dan was very polite and helpful. I look forward to next time. Thank you very much. Dan was very polite and helpful. I look forward to next time. More

Very easy to work with and were quick to get the job done. They communicated with me from the beginning until the completion of the maintenance on my car. done. They communicated with me from the beginning until the completion of the maintenance on my car. More

Great customer service, price was perfect, no complaints whatsoever. Easy to schedule appointment for service whatsoever. Easy to schedule appointment for service More

Mira got me in and out in a flash for my brake inspection. She told me it would be the fastest service in my life and she meant it! inspection. She told me it would be the fastest service in my life and she meant it! More

Shamira was very helpful and diligent. She made sure my warranty was applied to the work done intead of just billing me. She made sure my warranty was applied to the work done intead of just billing me. More

Dealing with men who are savvy to the technical world is a bit intimidating to a 78 year old woman. I was, however, treated most courteously and had the items covered in my car's maintenance explained to my a bit intimidating to a 78 year old woman. I was, however, treated most courteously and had the items covered in my car's maintenance explained to my satisfaction. Thank you! More

Marcellis is a top notch service advisor. He always greets me with a smile. He is very knowledgeable and always makes appropriate suggestions on what needs to be addressed. He also gives me t He always greets me with a smile. He is very knowledgeable and always makes appropriate suggestions on what needs to be addressed. He also gives me the accurate time for how long my car will be repaired. I have always taken my car for maintenance at Honda of the avenue and have never been disappointed. I’ve also purchased several cars from Honda of the Avenue as well More

Bobby’s the man! The rest of these words are filler words for the 15 word minimum. The rest of these words are filler words for the 15 word minimum. More

I arrived at approximately 4:55 PM on 02/13/24 for an oil change. I went in the waiting room and received a text from Brian at 4:58. I waited in the waiting room until 6:38 when I texted Brian asking him how change. I went in the waiting room and received a text from Brian at 4:58. I waited in the waiting room until 6:38 when I texted Brian asking him how much longer until my car would be finished; no response. Finally around 7 PM (when I was the only guest left in the waiting room) a Service Advisor ( I don't remember his name) came in the waiting room and asked me what I'm waiting for. He advised me he had not been briefed about my vehicle. My car was ready outside but neither I nor the one late shift Advisor knew about it. I finally was underway after 7 PM thanks to a lack of communication from amongst the Service Advisors. I have brought both a 2015 Civic & a 2014 Odyssey to this Dealership for several years with good service; but not this time. More