Honolulu Ford

No hidden cost everything was straight forward. What you see is what you pay , not like the other dealership where they add on other service thing that you don’t ask for which amounted to be $4,0 What you see is what you pay , not like the other dealership where they add on other service thing that you don’t ask for which amounted to be $4,000 extra. More

Jason Heaps did a great job helping us get our new company ford Maverick. Great service all around. company ford Maverick. Great service all around. More

They sold me a broken car. Turbo was wasn’t working. Cost me $6500 to fix after one week delivery. Turbo was wasn’t working. Cost me $6500 to fix after one week delivery. More

I am extremely disappointed with the level of customer service I have received regarding my recent vehicle purchase. After purchasing my new vehicle, I contacted the dealership because I needed assista service I have received regarding my recent vehicle purchase. After purchasing my new vehicle, I contacted the dealership because I needed assistance obtaining the proper documentation so I could register my vehicle for base access. Unfortunately, instead of receiving help, I was treated very disrespectfully by a representative named Lindsay. As a customer, I was simply asking for assistance with documents related to my new vehicle, and I did not appreciate the way I was spoken to. The following day, I contacted the dealership again and spoke with a manager. He acknowledged my concerns and assured me that he would email me the necessary documents. I waited the entire day, but I never received anything. As a result, I am still unable to obtain the correct documentation needed for base access. As a customer who made a significant purchase from your dealership, I expected better communication, professionalism, and follow-through. Instead, I have experienced poor customer service, broken promises, and unnecessary frustration while simply trying to obtain documents that should have been provided. At this point, I feel ignored and disrespected. I respectfully request that someone from dealership leadership contact me promptly, provide the correct documents, and address the customer service concerns I experienced. I hope this matter can be resolved quickly so I can finally enjoy my new vehicle without continuing to deal with these unnecessary issues. More

Suspension and brakes makes noises and it was not making those noises before I bought it , but two days later after I bought it and it stayed making those noises and then I got a service from them and nothi those noises before I bought it , but two days later after I bought it and it stayed making those noises and then I got a service from them and nothing has changed so ya… They were super nice people! just wish it got fixed More

We had a great experience getting my husband set up with this car! Mingo was awesome definitely gave us a great experience from the moment we walked up to the front door he greeted us outside and showed us this car! Mingo was awesome definitely gave us a great experience from the moment we walked up to the front door he greeted us outside and showed us a great deal and even helped educate us on some military benefits! I highly recommend anyone looking for good conversation and planning speak with him. More

Mr Issac, very much held positive insights about FORD. Funny charismatic thoughtful kind humorous well thought thru my process into a new Ford bronco 2026. Funny charismatic thoughtful kind humorous well thought thru my process into a new Ford bronco 2026. More

Super awesome crew here. Good vibes and they took the time to answer all my questions and exceed my expectations Good vibes and they took the time to answer all my questions and exceed my expectations More

Before i get tje Bronco from tje dealer i notice a lot of dents. I told them im not gonna get the car until they will fix it. And, give me back my key. Butbthey don't wan them ti bring back my key they prom dents. I told them im not gonna get the car until they will fix it. And, give me back my key. Butbthey don't wan them ti bring back my key they promise that tbey will fix tje dents by Sunday tje 9th Beacause i got the cae friday but untill now still waiting fir tje car. More

Always try to get an appointment at the time and date requested. Shanisha has always provided accurate estimates on the finished time for the repair and notified me the progress. requested. Shanisha has always provided accurate estimates on the finished time for the repair and notified me the progress. More