Randall Botelho

Terrible dealer service from the sales staff and sales manager. Never answer calls avoid giving me proper answers giving me the runaround. I will never visit this dealership again nor will I recommend thi manager. Never answer calls avoid giving me proper answers giving me the runaround. I will never visit this dealership again nor will I recommend this dealership to friends and family and also I will give a poor yelp rating. More

Print

Ford took good care of my truck The only issue I had was my extended warranty with Wynn’s Premier , that warranty was terrible to work with was my extended warranty with Wynn’s Premier , that warranty was terrible to work with More

Print

My salesperson, Randy was very professional and helpful. I would definitely recommend him to my friends. Also Victor the finance manager was very helpful in explaining my contract. Great team!!!! I would definitely recommend him to my friends. Also Victor the finance manager was very helpful in explaining my contract. Great team!!!! More

Print

Awesome Customer Service, Randy was very attentive and not pushy at all. I buy from Honolulu all the time, mostly trucks for work. not pushy at all. I buy from Honolulu all the time, mostly trucks for work. More

Print

Clean dealership, well equipped, with a good inventory. Our salesman Randy, was very easy to work with. It’s great to be driving a Ford truck again! Our salesman Randy, was very easy to work with. It’s great to be driving a Ford truck again! More

Print

Randy Botelho (sales consultant) really took good care of us. He is honest, patient and very helpful! us. He is honest, patient and very helpful! More

Print

They did a good job was very helpful took for a test drive it went well with salesman. They got me in and out in a descent time. drive it went well with salesman. They got me in and out in a descent time. More

Print

I traded in my Camry for a used Mercedes s550. The buying process was totally fine. But later the bank contacted me saying I haven’t paid for my Camry. I told them I traded in my car at the dealer The buying process was totally fine. But later the bank contacted me saying I haven’t paid for my Camry. I told them I traded in my car at the dealership and contacted Honolulu ford. Got the run around from them. One month goes by and the bank contacts me again saying I’m two months behind now. My credit score plunged and I still haven’t gotten any answer from ford. Also I still haven’t gotten my safety check from them and when I went there they tell me my tint is too dark. On the car they sold me! They are great when it comes to selling you the car. But after they get your money they don’t not care about you and will kept putting you off. Beware of Honolulu ford!! Terrible service! More

Print