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Honolulu Ford

Honolulu, HI

4.1
1,204 Reviews
The main goal here, at Honolulu Ford, is to ensure you have a successful and enjoyable car-buying experience. Whether you are searching for a new or used Ford vehicle, or need quality auto repair, parts or auto financing, our dealership is ready to assist drivers in the Waipio HI, Maui and Kailua areas with all of the above! Don't hesitate another minute in getting your vehicle in for routine maintenance or a larger repair. Bring it to our car service and repair center where our trained experts will perform quality, efficient work to have you back on the road in no time. We also want to ensure that your vehicle is receiving the best quality possible, which is why we use certified Ford parts that are also available for purchase. When it comes to financing your new or used car, we provide a team of specialists who can assist you in getting a Ford lease or loan to fit your budget. We know that everyone's situation is different and we take that into consideration when we work with you to customize an auto finance program. In order to really experience everything Honolulu Ford has to offer, we encourage you to speak with us in person. Call, send us a note online, or stop in to our showroom. We're located at 1370 N. King St. Honolulu, Hawaii and would love to answer any questions you might have.
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1370 N King St

Honolulu, HI

96817

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Showing 1,204 reviews

February 16, 2025

This is our 2nd F150 purchase from this dealership. We intentionally drove to Honolulu Ford because we like their style. No Pressure-no easy gong staff. We know that the sale is the bottom line. We More

by Rapnwill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Halum
Feb 18, 2025 -

Honolulu Ford responded

Thank you for choosing Honolulu Ford again for your F150 purchase! We're delighted to hear that Omar provided a no-pressure experience and found the perfect truck for you. Enjoy your new 2024 F150, and we appreciate your recommendation!

Feb 19, 2025 -

Honolulu Ford responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 06, 2025

The service department charges everything ala carte. I had purchased 4-tires to replaced my F150-raptor tires through them. It took them almost 4-weeks to bring in the tires. I ended up paying another More

by fpakele
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher Ibarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr J. Jackson
Feb 10, 2025 -

Honolulu Ford responded

I apologize for the inconvenience and unexpected costs you experienced with our service department. We strive to provide transparent pricing, so it's disappointing to hear about your experience. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Mark Sherlock - General Sales Manager

February 01, 2025

I traded in my Camry for a used Mercedes s550. The buying process was totally fine. But later the bank contacted me saying I haven’t paid for my Camry. I told them I traded in my car at the dealer More

by Unhappy customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Randall Botelho
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Honolulu Ford responded

It's concerning to hear about the issues you've faced after trading in your Camry and purchasing a Mercedes. We strive for seamless transactions, so it's disappointing that this has not been your experience. I apologize for any inconvenience caused by the communication breakdown regarding payments and safety checks. Please reach out directly so we can address these matters promptly and work towards resolving them with you. Thank you, Mark Sherlock - General Sales Manager

January 04, 2025

satisfied with the purchase and then get a letter from ford stating that the maintenaince coverage needs to increase up to $19,185 from the lower cost of around $7-8,000, that was in the contract. I was g More

by kiwihayes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
kristen
Jan 06, 2025 -

Honolulu Ford responded

Hi, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Honolulu Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give a call to Kelly Rivera at 808-687-7987 and we will do our best to make this better. We hope to hear from you soon.

December 29, 2024

thank you Isaac Magofna for helping us purchasing a new for maverick lariat mahalo for your generousity! More

by randolf.judel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Magofna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Honolulu Ford responded

We're delighted to hear that Isaac made your experience at Honolulu Ford a positive one! Thank you for choosing us, and enjoy your new Maverick Lariat. Mahalo!

December 21, 2024

Waiting for parts, no mechanical transmission person, four times to repair air conditioner, radio no repair no antenna wire More

by hanshabegger
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fay excelled
Dec 22, 2024 -

Honolulu Ford responded

Hi, we are so disappointed to learn of this situation you have described. Please contact Francis Christopher Jackson at 808-532-1777 and we will do our best to make this better. We hope to hear from you soon.

November 27, 2024

Great overall experience. I highly recommend the Honolulu Ford . Friendly and professional staff and very knowledgeable More

by Constantin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stuart Alsup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Magofna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justen Chilcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jameson Delanoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lemcool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chun Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Honolulu Ford responded

That's fantastic! We're glad to hear you had a positive experience at Honolulu Ford. We hope you enjoy your new vehicle and continue to have great experiences with them.

November 24, 2024

Great experience with Dennis and Josh in sales. Victor in finance was awesome and it’s good to know that if my Mach E ever needs servicing, Chad in service will handle my needs. Looking for a new F More

by pinkyyoshimoto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Rego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Yoshimoto
Nov 25, 2024 -

Honolulu Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

November 20, 2024

I had a great experience with Honolulu Ford. I live on the Big Island and did my deal over the phone. My salesperson, Isaac M., was fantastic. I was able to get the deal I wanted, and I felt I w More

by just_steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Magofna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Honolulu Ford responded

Thank you for sharing your experience with Honolulu Ford! We're delighted to hear that Isaac M. provided fantastic service and made the process smooth, even from the Big Island. We look forward to assisting you again in the future!

November 01, 2024

coedy at Honolulu ford was my sales person and did a great job of putting my deal together for me. Coedy got me the truck I wanted at the price I wanted to pay. More

by jandjcoburn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coedy Kaneshiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chun Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Honolulu Ford responded

We're delighted to hear that Coedy provided you with a great experience at Honolulu Ford! Enjoy your new truck, and thank you for choosing us!