Christopher Ibarra

Good and professional people but not particularly helpful in obtaining parts for my older 2008 Fusion. in obtaining parts for my older 2008 Fusion. More

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A $250 diagnostics is NOT a 100 point check like in the past. More like a 10 point check. Had a simple oil leak repair done for a $1000 and end up a $2000 gas leak repair thanks to the mechanic for 2 month past. More like a 10 point check. Had a simple oil leak repair done for a $1000 and end up a $2000 gas leak repair thanks to the mechanic for 2 months. Started looking for a new car and the online mileage was wrong and a soft credit check became a hard credit check with a letter saying I didn't qualify even though the sales guy said I was good. Incompetence and lies. Not a good business. More

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The service department charges everything ala carte. I had purchased 4-tires to replaced my F150-raptor tires through them. It took them almost 4-weeks to bring in the tires. I ended up paying another I had purchased 4-tires to replaced my F150-raptor tires through them. It took them almost 4-weeks to bring in the tires. I ended up paying another $693.26 to install, replaced, aligned, tire disposable fee, labor, and also charges me provisions and materials. I never realized in the past that this is there normal ways of charging customers. Well, I will definitely go somewhere else, like Costo to purchase and replace my tires for my additional vehicles. It is much more affordable. The gentleman who has helped me was great, it's not his fault that Ford Service department are nickeling and dime their customers. I will make sure that all my friends and families are aware of expensive service charges each time they do any type of service. Better not owning any Ford in the future. More

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