Honolulu Ford

Very approachable I had a limit of what I could and couldn’t spend and Eric understand that and work with me to get the best deal they could offer. I had a limit of what I could and couldn’t spend and Eric understand that and work with me to get the best deal they could offer. More

13 days too long to finish repair, unnecessary diagnosis. Repairing a rear wheel, replace an A/C dial seems too long. My SUV was towed in on 4/21 but it took until 5/4 to get it back. Excluding 5 days for g Repairing a rear wheel, replace an A/C dial seems too long. My SUV was towed in on 4/21 but it took until 5/4 to get it back. Excluding 5 days for getting a part shipped in from the mainland, it took 8 days to complete the job. I also requested the sunroof to be SEALED because it wasn't being used and had been sealed previously elsewhere but was leaking and rusting under the opening, but instead an unauthorized inspection leading to a $3000 estimate to replace the sunroof was completely performed and billed. I asked for sealing, not diagnosis that cost $160. I could have sealed it myself but wanted it done professionally and permanently. I paid it just to get my car back out of frustration. I specifically ordered a resealing of the sunroof but the mechanic went beyond his instructions. Please adjust my bill and credit my account. More

Honolulu Ford I have purchased 3 cars from here for my family. Al Moniz is kind and honest. He treated us with respect and did everything we asked :) I have purchased 3 cars from here for my family. Al Moniz is kind and honest. He treated us with respect and did everything we asked :) More

Very fast easy service First time take heavy size vehicle for oil change. Everything was excellent. Sounds like different with previous owners and hopefully will stay same. First time take heavy size vehicle for oil change. Everything was excellent. Sounds like different with previous owners and hopefully will stay same. Thank you for your service. More

FORD EXPEDITION EL Salesman was very professional and courteous, answer all my questions and was very informative in helping me ensure that I was getting the vehicle tha Salesman was very professional and courteous, answer all my questions and was very informative in helping me ensure that I was getting the vehicle that fit my needs. Pleasant and positive buying experience. More

Check AC Appointment with Kyle, but checked in with Chad. Kyle checked me out and explained what was found. Kyle is always very friendly and explains what was Appointment with Kyle, but checked in with Chad. Kyle checked me out and explained what was found. Kyle is always very friendly and explains what was done. Was able to check in quickly since I had an early appointment. More

Friendly, courteous, knowledgeable, efficient and excellent Chad Getz made me feel at ease. He treated me with respect and warmth and assured me that the problem would be taken care of. Chad Getz made me feel at ease. He treated me with respect and warmth and assured me that the problem would be taken care of. More

Great Setvice Thia the second time I use Honolulu Foed , great service , , nolt from my Service Advisr , but from the tech, who work on my car.,My time was not wais Thia the second time I use Honolulu Foed , great service , , nolt from my Service Advisr , but from the tech, who work on my car.,My time was not waisted,nor was told I need extra servicing . More

Experience with Honolulu Ford As I said in my other review I just wanna thank everyone who helped me that day I drove off with the 2018 escape. Thank u soo much Celes and Rich. Eve As I said in my other review I just wanna thank everyone who helped me that day I drove off with the 2018 escape. Thank u soo much Celes and Rich. Everyone was very helpful and was able to answer all the questions and concerns that I had. I will definetly refer people to Honolulu ford Thank you all once again. Keep up the great job and great customer service. Maria More

Awesome experience Staff was pretty awesome! Loved every minute of the whole experience! Would recommend any of my friends and family. If I needed another car, I would d Staff was pretty awesome! Loved every minute of the whole experience! Would recommend any of my friends and family. If I needed another car, I would definitely go back! More