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Honolulu GMC Cadillac
Honolulu, HI
1,270 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available.
At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,270 reviews
Verified Customer
July 12, 2023
Their service was outstanding from the dealership to their service department. I would definitely recommend Cadillac to anyone. their service department. I would definitely recommend Cadillac to anyone. More
by LEECALVI
July 02, 2023
Purchased a Lyriq June 2023 via internet/texting as I was on mainland. Negotiation was fair and swift with minimal messing around. Where it really went well was during and after purchase. They really went o on mainland. Negotiation was fair and swift with minimal messing around. Where it really went well was during and after purchase. They really went over the top in overnight fed ex of documents and handling the entire shipping process back to the mainland. Being an EV they had to prep the car for shipping in special ways. They were swift and very responsive at this ensuring I could get the car as fast as possible. My salesperson Sean H. Was a rock star throat handled this at all hours of the day and night over many days. He ultimately delivered the vehicle to the shipper personally. I have nothing but good things to say for all persons involved with the process. The paperwork was well organized and accurate and included return overnight shipping prepaid. Thank you to all for the outstanding job. More
by THEDEXTERS
July 01, 2023
I was helped quickly & paperwork went smoothly. Friendly service and awesome atmosphere while waiting to finalize paperwork. Friendly service and awesome atmosphere while waiting to finalize paperwork. More
by PARRISH.JERRICA
June 29, 2023
It is difficult to know what to believe when dealing with Honolulu Cadillac GMC. I was sold a car with an expired safety inspection. Also, when I added the car to the car App, it showed that the car wa Honolulu Cadillac GMC. I was sold a car with an expired safety inspection. Also, when I added the car to the car App, it showed that the car was due several services. After much back and forth, I was asked to bring the car in for service. The service notices were all reset, but I don’t really know if the services were actually performed. For example, one of the services cleared was a safety inspection. But I know it was not performed. I was initially told that it couldn’t be performed until the car was transferred into my name. Then a few weeks later, I was called to schedule a safety inspection appointment because Honolulu Cadillac GMC could not transfer the car without it. I was told the service would only take about 30 minutes. It took 90 minutes. I believe this was because they scheduled the service, but had no one available to do it. Very frustrating. Since COVID, I have had considerable difficulty getting service appointments. This was a key reason that led me to trade in my Cadillac after it developed a transmission problem. My inability to get an appointment led to my problem being out of warranty. And I wasn’t sure if the transmission repair would be well. So, no I wouldn’t recommend Honolulu Cadillac GMC. More
by FREDERICK.SMITH
Employees Worked With
June 28, 2023
I must say your customer service department has really improved……….. Answer the phone Return your call Keep you updated on your vehicle Amazing….. That’s how the service department was back in t improved……….. Answer the phone Return your call Keep you updated on your vehicle Amazing….. That’s how the service department was back in the past… When I bought my Buick…. Mahalo for the changes Happy Customer More
by MEMORYH
Employees Worked With
Micah
June 25, 2023
Overalls, I was satisfied with select staff members. However, in two occasions we were left just waiting around for an hour and a half, clueless with no guidance or explanation of what was happening. However, in two occasions we were left just waiting around for an hour and a half, clueless with no guidance or explanation of what was happening. More
by CHESTERJAMORABON
