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Honolulu GMC Cadillac

Honolulu, HI

4.2
1,260 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available. At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,260 reviews

March 14, 2025

Johnny Henson was very professional, knowledgeable and friendly. You are lucky to have him there. 👍👍 I think he is a great asset to your GMC service department! The only downside was it took about 3 More

by ALOHAANGELABUBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Henson
Mar 14, 2025 -

Honolulu GMC Cadillac responded

Thank you for the feedback! We're glad to hear Johnny made a positive impression at Honolulu Buick GMC Cadillac. We apologize for the wait time and appreciate your patience; we'll work on improving this aspect of our service.

March 14, 2025

I would only take my Cadillac here! 10/10 trust them. Thank you for the great service! More

by JENNIFERTURNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Honolulu GMC Cadillac responded

We're delighted to hear that your routine maintenance experience was smooth and easy at Honolulu Buick GMC Cadillac. Thank you for recommending us, and we look forward to assisting you again in the future!

March 14, 2025

Dante and Theresa were very professional but the dealership itself is shabby, from the weeds and cigarette butts by the front steps to its overall look. I should add that we bought a BMW that you ha More

by NONE23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dante Jovenal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Honolulu GMC Cadillac responded

Thank you for your feedback. We're glad to hear that Dante and Theresa provided you with great customer service and that you had an overall positive experience. We appreciate your business and this review! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

March 14, 2025

I lease vehicles from all types of manufacturers/Dealerships and Cadillac was not in my radar, until I met Theresa Karas who was very professional, sharp and a high standard of Custome More

by MATT
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa Karas
Mar 16, 2025 -

Honolulu GMC Cadillac responded

Thanks for your feedback on your recent visit to Honolulu GMC Cadillac. It's great to hear that Theresa was able to assist you and that you had such a positive experience. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

March 06, 2025

Professional. Expedient. Good team vibes. Warm and welcoming productive dealership business space creates a friendly and efficient experience. More

by LARRY_808
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Benson Keehn
Mar 07, 2025 -

Honolulu GMC Cadillac responded

Thank you so much, Larry, for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

March 03, 2025

She just took care of my service needs. And went the extra mile. She's great More

by STEVENAHOKU
Recommend Dealer
Yes
Employees Worked With
Sarah
Mar 03, 2025 -

Honolulu GMC Cadillac responded

Thank you for your business and this review, Steven. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 02, 2025

Very accommodating and helpful, communication was excellent and they keep me updated as it progressed. More

by Ranger2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman Teves, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalai Mukawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dante Jovenal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Nakama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Morey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
Mar 03, 2025 -

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 02, 2025

They never returned our calls for an open service ticket for over a month. It was very frustrating trying to get an appointment. We’ve owned a Buick/Cadillac for over 60 years. You might’ve just lost your More

by TESSIE.AMERIO
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Huang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Honolulu GMC Cadillac responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 28, 2025

Excellent service and experience. From the moment we arrived to the moment we drove off with our new vehicle it was great. The follow up has been fantastic as well More

by ZAK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalai Mukawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dante Jovenal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2025 -

Honolulu GMC Cadillac responded

We're delighted to hear about your excellent experience at Honolulu Buick GMC Cadillac! It's wonderful that everything from arrival to follow-up met your expectations. Enjoy the new vehicle, and thank you for choosing us!

February 22, 2025

Excellent service, in particular from our salesman, Dante and Finance person, Theresa. We never felt pressure, they kept our best interest at heart, answered all our questions. Theresa was excellent at expl More

by Albert
Recommend Dealer
Yes
Employees Worked With
Kalai Mukawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juanita Ocampo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dante Jovenal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Honolulu GMC Cadillac responded

Albert and Kit, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dante and Theresa met your expectations. Thank you for choosing Honolulu GMC Cadillac, we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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