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Honolulu GMC Cadillac

Honolulu, HI

Overview
Employees
Reviews
Vehicles
4.1
1,380 Reviews
Welcome to Honolulu GMC Cadillac. We are a premier Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Cadillac, GMC vehicles and the newest selection Cadillac, GMC available. At Honolulu GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,380 reviews

September 11, 2025

GMC Service Department gave me excellent service. I would recommend, their service to my family and friends. More

by KANANIGAGNON78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Garringer
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Sep 11, 2025 -

Honolulu GMC Cadillac responded

Thank you so much, Kanani, for your kind words and for taking the time to leave us this wonderful feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 11, 2025

Gave me a great opportunity to purchase a great vehicle with my credit challenges. Staff were friendly and easy to work with. More

by DESHAUNMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalai Mukawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2025 -

Honolulu GMC Cadillac responded

Thanks for sharing about your experience with Honolulu GMC Cadillac. We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 11, 2025

Always a pleasure bringing my car in. Service department is always on point. I'd like to thank Jennifer I, Heather, Jennifer G, and Justin Ma for their excellent service. More

by Christina Siamani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2025 -

Honolulu GMC Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Sep 12, 2025 -

Christina Siamani responded

Much Mahalo's to GMC, Cadillac, service department.

Sep 12, 2025 -

Christina Siamani responded

Always a pleasure seeing people I know 😀 Thank you 😊

Sep 12, 2025 -

Honolulu GMC Cadillac responded

Thank you for the 5-star review Christina! It is always great to see you and know that you continuously have a wonderful experience. We will pass the kudos to Jennifer I, Heather, Jennifer G, and Justin and we look forward to seeing you again next time!

September 10, 2025

Oil residue all over interior and exterior, had to get my car fully detailed outside More

by KGASILOS
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Inman
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Sep 11, 2025 -

Honolulu GMC Cadillac responded

Thank you for taking the time to leave a review. It is unfortunate to hear that you left your service in need of extra cleaning attention. This is not how we aim to send customers home, and I apologize for the inconvenience. Please reach out to me directly and I can personally assist you in finding a resolution to help. When you have a moment, I have put my contact information below. Thank you. Jeremy Cervantes - Service Manager - (808) 495-4837

September 10, 2025

Was a little dissapointed after my truck was serviced. While driving home, the tire pressure light came on and the "Tire maintenance service light." My truck was just serviced for that. I called Jennifer More

by CARIVERAHPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer- Service dept.
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Sep 11, 2025 -

Honolulu GMC Cadillac responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 06, 2025

Excellent staff, worked hard to make my purchase possible. Shout out to Ryan, will definitely be name dropping him to anyone that wants to buy More

by MICHAEL_SIDLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Gamboa
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Sep 06, 2025 -

Honolulu GMC Cadillac responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honolulu GMC Cadillac! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

September 06, 2025

They take care good waranty and take care good customer service . They give you a free ride if you need a ride home . Mahalo for best service . More

by QUANG.MINH862003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman Teves, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Seller and Jennnifer Garringer Service Center .
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Sep 06, 2025 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 05, 2025

The salesman, Ryan Gamboa, spent a lot of time and was very patient with us. He even helped us with our iPhones. More

by RKORON
Recommend Dealer
Yes
Employees Worked With
Kalai Mukawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Gamboa
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Sep 05, 2025 -

Honolulu GMC Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu GMC Cadillac. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

September 05, 2025

I have used Mercedes , Lexus ,Lincoln and Cadillac VISTIQ 26 . It is the best and will be only one to the end of my life . More

by DANLE6500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
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Sep 05, 2025 -

Honolulu GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

September 03, 2025

Bought vehicle, check engine light is on. Scheduled service 8 days away, 2 days of diagnostic tests needed. Not very good. More

by WARRENBKATZ
Service Time
Recommend Dealer
No
Employees Worked With
Jeff Huang
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2025 -

Honolulu GMC Cadillac responded

Warren, thank you for taking time to write feedback, however I'm sorry to hear about the check engine light issue. We aim for prompt service and understand how frustrating this delay must be after purchase. Please reach out to me directly if you have any further questions or concerns in the meantime, I would be happy to assist you. Thank you. Jeremy Cervantes - Service Manager - (808) 495-4837

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