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Honolulu GMC Cadillac

Honolulu, HI

Overview
Employees
Reviews
Vehicles
4.1
1,399 Reviews
Welcome to Honolulu GMC Cadillac. We are a premier Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Cadillac, GMC vehicles and the newest selection Cadillac, GMC available. At Honolulu GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,399 reviews

November 16, 2023

Honolulu Buick GMC made it easy schedule my next service appointment online. Then when I took my vehicle in the service was fast and the service representative explained everything that was completed. More

by KQM808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Honolulu GMC Cadillac responded

Thank you for choosing Honolulu Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

November 15, 2023

The sales woman was Attentive. The manager Kalai assisted us when his sales team was busy at the moment which was very nice as we didn’t want to spend our entire time waiting. He e More

by OAHU.CLADAO
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kalai Mukawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn , Theresa Karas
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Nov 16, 2023 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Kalai delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

November 14, 2023

Quick oil and tire rotation. Took a couple of hours but the wiring area is clean. More

by MATTLARSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah
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Nov 15, 2023 -

Honolulu GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

November 12, 2023

Great service team, A+++. Attentive and always come through to solve problems quickly and efficiently. More

by KEN@MYHONOLULUCONDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah
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Nov 12, 2023 -

Honolulu GMC Cadillac responded

Ken, Thank you for taking the time to share your thoughts on working with Micah and our team. We're glad to hear we delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

November 12, 2023

Great service and communication. The buying process was seamless and very easy. The GM Justen gave timely updates on the arrival of our vehicle and was eager help answer questions. S More

by SHEM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Hamic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa Karas
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Nov 12, 2023 -

Honolulu GMC Cadillac responded

Congratulations on your new vehicle! We are so glad that Sean had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

November 10, 2023

Dante was great when I first started with him. Not pushy at all let me be and let me ask questions. Andrew was awesome. Very comfortable the whole time with him. Not pushy, gave me time, gave More

by SLSCHESTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dante Jovenal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Lee, Andrew Morey
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Nov 10, 2023 -

Honolulu GMC Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu Buick GMC. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

November 10, 2023

Micah was great… very personable, friendly & quick service. Even the service manager Eric came out to check on & greet us customers. I will definitely continue to service my vehicles here. More

by Churus_mama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah, Eric Cheigh
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Nov 11, 2023 -

Honolulu GMC Cadillac responded

Thank you for your kind words for Micah and Eric! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

November 09, 2023

Dino is a great service representative. Kept me informed on the status of the vehicle and made sure I was satisfied .. More

by ASTRODEG
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Chou
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Nov 09, 2023 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

November 04, 2023

Compared to past crews of service advisors, present crew is a huge improvement of service and efficiency especially Dino Chou. More

by G.CHING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Chou
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Nov 05, 2023 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

November 04, 2023

Very accommodating! Thank you Jonathan and Micah for servicing my truck! Awesome customer service! We will definitely be back again… More

by th1rt3en.33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah and Jonathan
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Nov 05, 2023 -

Honolulu GMC Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu Buick GMC , we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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