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Honolulu GMC Cadillac

Honolulu, HI

Overview
Employees
Reviews
Vehicles
4.2
1,265 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available. At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,265 reviews

July 10, 2021

My advisor SAM provided OUTSTANDING CUSTOMER SERVICE. Assisted me with transportation to/from NEX cause my car will take a few hours to repair. Thank you More

by bertwatanabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Earl
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Jul 12, 2021 -

Honolulu GMC Cadillac responded

Thank you for choosing Honolulu Buick GMC, your feedback and rating mean a lot to us. We're glad Sam and the team were able to help, and we hope to see you again! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Jul 13, 2021 -

bertwatanabe responded

I shall return. MANY MAHALOS. BERT

July 09, 2021

Everyone was very helpful and I would definitely recommend everyone to buy a vehicle from GMC Honolulu! I was greeted from the second I got there and was treated with amazing customer service. More

by K_B_B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalai Mukawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Chilcoat , Sean Peros
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Jul 10, 2021 -

Honolulu GMC Cadillac responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Honolulu Buick GMC ! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

July 07, 2021

The Honolulu GMC dealers have been nothing but great to me. Excellent service and nice people. They always take good care of me and go out of their way to do a good job More

by JON53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2021 -

Honolulu GMC Cadillac responded

Thank you for sharing your thoughts about your experience with Honolulu Buick GMC . We appreciate your business and look forward to seeing you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

July 02, 2021

Sean helped us out a lot and Theresa was great, both very friendly people. Thank you Honolulu Buick GMC, loving my new GMC Denali truck. More

by RaynDeb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Peros
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Jul 02, 2021 -

Honolulu GMC Cadillac responded

Thank you, Deb! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your new vehicle and thank you again for choosing Honolulu Buick GMC , we look forward to having you as one of our valued customers for many more years to come! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

July 02, 2021

Nick was the best! He and Brian worked with us to get us into the car we wanted! More

by HERSELFKGM
Recommend Dealer
Yes
Employees Worked With
Kalai Mukawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Nakama
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Jul 03, 2021 -

Honolulu GMC Cadillac responded

Congratulations on your new vehicle! We are so glad that Nick and Brian had the opportunity to work with you, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

June 29, 2021

Salesperson Mrs. Shelly made the whole process really easy and honestly the least stressful I've been at a dealer before. High recommendations for her. Dealership was very nice and had nkffty water dispe More

by CMBOWERS72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly Mogote
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Jun 29, 2021 -

Honolulu GMC Cadillac responded

Thank you for your business and this great review. We're happy to hear that Shelly was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new purchase! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

June 28, 2021

Great service and staff. Irene was awesome! Fast, easy to deal with, and did an excellent job helping me accommodating my schedule. Very professional and friendly. More

by CadiCT6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irene Nicholson, Alan Edwards
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Jun 29, 2021 -

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear Irene was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 28, 2021

Service manager got me a loaner with just two weeks to go on my warranty. Although unable to replicate my theft deterrent system issue, they replaced the immobilizer module and hopefully that did the trick. More

by High Hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Earl, Alan Edwards
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Jun 29, 2021 -

Honolulu GMC Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 25, 2021

Service is mediocre which is pretty much average on the island. More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samantha Earl
Report | Print
Jul 12, 2021 -

Honolulu GMC Cadillac responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 23, 2021

My experience with the service department has always been excellent. Their timelines and friendliness are reasons why I continue to return for servicing. Keep it up! More

by dan.koyamatsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herman Teves, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irene Nicholson, Jeff Williams
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Jun 23, 2021 -

Honolulu GMC Cadillac responded

Dan, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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