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806 Reviews of Honolulu GMC Cadillac - Service Center
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May 24, 2025
Overall the experience is good. Only thing is that if you have to leave your vehicle at the dealership for two days or longer, they should have loaner vehicles available for you. Only thing is that if you have to leave your vehicle at the dealership for two days or longer, they should have loaner vehicles available for you. More
by Kenui
Verified CustomerEmployees Worked With
Pratt
May 23, 2025
I will member step foot on that lot again. I was told that i need at water pump for $1300 and something for my a/c for $6700. I declined the service and took to another mechanic. I DO NOT n I was told that i need at water pump for $1300 and something for my a/c for $6700. I declined the service and took to another mechanic. I DO NOT need a water pump nothing wrong with one that’s in there. A/c cost me about $100.. i was truly trying to be ripped off. I have bought 2 cats from you and serviced my car there for 20+years. The service department is horrible. They don’t return calls or emails. I resorted to call the parts dept and the person who shattered the phone took my number and said he would walk out over? Again NO RESPONSE. I finally sent u husband down to pick up the car and get it out of there. You wont be seeing us again More
by SAI70
Employees Worked With
May 22, 2025
Very honest, informative and cordial! Was quickly told what needed to be done and the approximate time involved. Was quickly told what needed to be done and the approximate time involved. More
by kitazakih001
May 18, 2025
Greatest dealership and Staff on the island. Great Techs that are very professional and helpful. Great Techs that are very professional and helpful. More
by Roger R
May 15, 2025
It tooklonger but they addressed the issue. Car working fine but need to fix one more thing. Car working fine but need to fix one more thing. More
by E_MAUGA_96
Employees Worked With
May 14, 2025
With the amount of cars being serviced at this dealership and the volume of work for technishens, they do an excellent job. I enjoyed dealing with the behind the counter management. Very friendly and helpful and the volume of work for technishens, they do an excellent job. I enjoyed dealing with the behind the counter management. Very friendly and helpful. Sarah was a big help. Awesome job. More
by JBELLEFEUILLE
Employees Worked With
Sarah
May 05, 2025
There was only one customer service rep who did a great job but seemed to be overwhelmed with the number of customers coming in. job but seemed to be overwhelmed with the number of customers coming in. More
by MRIVAN1972
Employees Worked With
