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Hopkins Acura

Redwood City, CA

3.8
367 Reviews

1555 El Camino Real

Redwood City, CA

94063

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Showing 367 reviews

September 23, 2018

Warranty service Terry helped me to addree issues with battery and the hard to find noise issues efficiently and very polite way. It did not distrupt my dayly routine More

by LOBODA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Clark
September 23, 2018

The best customer service! I had a emergency over the weekend (alternator failure) and I brought my car first thing Monday morning to Hopkins Acura. Terry was able to get a mech More

by finlandia61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Clark
September 21, 2018

Great service, old facility This was probably my best visit to this dealership for service in recent years. The service consultants on my job were Kah Fai and Mark, who both work More

by GY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shop foreman on 9/20/18 - Michael?, Mark Conrad, Kah Fai Tse
September 20, 2018

Customer Service Great customer service. Friendly. Nice, clean waiting area with refreshments Intake guy in the srevive area was super friendly and patient. And a More

by ryan.enright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember names-but check who worked in the service area on 9/6/18
September 20, 2018

Love my new Acura RDX The new 2019 Acura RDX is a powerful luxury car. It has everything I need and love — all at your fingertips. I look forward to driving it every mornin More

by ROBINVERDEROSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Milburn
September 19, 2018

A1 Service Great visit. Appreciated the free WiFi. I sat and surfed Facebook while my car was serviced and then washed. This location has helped me several times More

by idontlikedealerrater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seriously how am I supposed to remember the names of people who helped me. You should remember that based on the survey link.
September 19, 2018

Oil change/ tire rotation Timely service, great staff, very happy with my service on time and offered a car wash although I did not need one that day so I declined the kind off More

by stoecker740
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah gets 5 stars , Mark Conrad
September 19, 2018

Got the job done. No one at front desk, limited/inconvenient hours, no car wash. Nice people, though there were few. Just needs more perks like other dealers to be more More

by tyngo90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember
September 18, 2018

MDX Purchase Luke was very helpful and knowledgeable. His understanding of the Acura line of autos and features was very impressive. Thanks for the assistance and More

by MDX Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Milburn, Ace Rezaee, Luke Chapman
September 17, 2018

Recent purchase new RDX and service old MDX Excellent sales and service for years. This is primary reason we keep going back! Enjoying our new Acura RDX, wiuld recommend Hopkins Acura strongly! More

by kathutch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah in service; have worked w Terry before, Daniel Milburn, Terry Clark
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