Huffines Chrysler Jeep Dodge Ram Lewisville

repairs not done for many weeks I couldn't bring my truck for a warranty repair which I paid for upon truck purchase with excuse no loner available. Last week I was le for many weeks I couldn't bring my truck for a warranty repair which I paid for upon truck purchase with excuse no loner available. Last week I was leaving the country on a business trip so I dropped my truck and asked them to go ahead and do repairs while am gone and I dont need a loner. After 7 days I come back and truck still nothing done to it. I asked the reason and they said I had to approve 100 dollars deductible before they do anything. These repairs had been explained to me many times during oil change and warranty and my deductible was known on contract from beginning and It was explained to me upon dropping truck at shop. Then no excuse, now they are asking to leave truck again to get repairs done this is not acceptable. More

FINALLY! AN HONEST CAR DEALERSHIP My husband and I our currently in the middle of a Chapter 7 Bankruptcy. Scott Bradley was able to get us qualified with no money down before we even My husband and I our currently in the middle of a Chapter 7 Bankruptcy. Scott Bradley was able to get us qualified with no money down before we even went to the dealership. Once we got to the dealership, we picked out the truck we wanted. There was no haggling over price, or no empty promises. Everything Scott promised, he delivered and then some. We also met with Johnny Ray who went through our contract in detail with us. While this was taking place, Scott made sure our new truck had a full tank of gas. The customer service was awesome! They didn't waste our time. Both Scott and Johnny Ray were very professional and personable. The way they conduct business, you get the feeling they care more about you the customer being happy rather than the sale. We drove away happy with our purchase. No buyers remorse. No feeling like we were taken advantage of. I highly recommend this dealership. You will not regret it. More

Terry Layman is outstanding! We shopped several dealerships before coming to Huffines. During my shopping, I called Huffines about a car shown on AutoTrader and Terry Layman answe We shopped several dealerships before coming to Huffines. During my shopping, I called Huffines about a car shown on AutoTrader and Terry Layman answered my call. He explained that someone else was about to buy that car but asked what I was looking for. I really thought nothing would come of it, but several days later Terry called me to describe a vehicle that had just arrived. When I went to look at it, Terry wasn't like all the other salespeople I had met. No pressure, just service and a real desire to help me find what I wanted. Needless to say, Terry took great care of us and we bought the car. I've already recommended Terry to two friends and I hope they follow through. I'd work with Terry again without any hesitation. Thanks again, Terry! And thanks to Huffines for being a different (better) kind of dealership. More

Service is always great here. I drive 17 miles to come to this dealership as opposed to going to one nearer me in Justin, TX because the service here is excellent, time to repair is short, and service adviso this dealership as opposed to going to one nearer me in Justin, TX because the service here is excellent, time to repair is short, and service advisors like Trey always keep me informed as to work and progress. More

Part price shock I have been taking my 2007 Dodge 2500 diesel to Huffines for years for service. Only once have I had bad service and that was when I left my truck ove I have been taking my 2007 Dodge 2500 diesel to Huffines for years for service. Only once have I had bad service and that was when I left my truck overnight for a service. I had filled it up on my way to the service department. After I left the dealership I noticed my truck below a quarter of a tank. I again filled it and pumped 25 gallons to top it off. I reported the theft to the shop supervisor and got no solution. I told them that they had a thief who had a way to pump 25 gallons of diesel out. My truck has had a/c repairs twice prior to this service. This time air was not coming out of the dash vents at full force like a hose had slipped off. I was told that to correct this problem the part was $3400.00. No way would I spend that much on a 12 year old Dodge. The only saving grace was the fact that my Service advisor, Trey Bullion, was honest with me about my truck repairs. My Dodge only has 45000 miles and this was the third problem with the a/c system. No more dodges for me. More

Low pressure professionalism! We have purchased half a dozen cars at Huffines in Lewisville over the past thirty years. Every experience has been pleasant and professional. This ti We have purchased half a dozen cars at Huffines in Lewisville over the past thirty years. Every experience has been pleasant and professional. This time was a 2020 Jeep Gladiator Rubicon! More

Always treated as important to the business The service department, Trey, is outstanding. I can't say enough about how well he handles my issues. I can always depend on him being in my corner to The service department, Trey, is outstanding. I can't say enough about how well he handles my issues. I can always depend on him being in my corner to help get my repairs handled and issues under warranty addressed. The sales team that sold my wife her 2019 Dodge Durango was fantastic. I have yet to be disappointed in the dealership. Now when it comes to the 2019 Dodge Durango, well that's a different story as we are now in month 3 of waiting on parts for my wife's Durango. Very disappointed that the service manager and Huffine's service team is in wait mode waiting on Chrysler to find a replacement part for a $55,000 vehicle. I expected much better. Will probably go back to a Ford if we can't get this resolved soon. But as I stated, the mechanical issue is a Chrysler issue, not a Huffine's Dodge Dealership issue. More

Very friendly staff and attention to detail. They took care of my son’s repairs and even found me a coupon!! Mike was attentive and had great communication with me during the process. care of my son’s repairs and even found me a coupon!! Mike was attentive and had great communication with me during the process. More

Tech forgot to add oil change reminder sticker. I went for an oil change and technician forgot to put the oil change reminder sticker. It is not the first time it happened to me at this location. Ev I went for an oil change and technician forgot to put the oil change reminder sticker. It is not the first time it happened to me at this location. Everything else was ok. More

Everyone exceeds my expectations every time I go in to the dealership. All they do is get better and better..I will be back for my next purchase in another year the dealership. All they do is get better and better..I will be back for my next purchase in another year More