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Humes Chrysler Jeep Dodge RAM

Waterford, PA

Overview
Reviews
4.8
600 Reviews
Call Dealership (814) 679-3129
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1010 Route 19 N

Waterford, PA

16441

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Showing 600 reviews

July 26, 2026

I had an excellent experience at Humes today. Eric, my salesman, was knowledgeable, friendly, and made the entire process easy from start to finish. Jeff in finance was equally great—professional More

by SHAUTTJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Campbell
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July 02, 2026

Humes had to work on a recall on my Pacifica the Chrysler corporation told them it would take 2.5 hours. When in reality, it was supposed to take 1.5 to 2 days . Humes upon finding out that chrysler had not More

by Mac
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Robert in service
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June 17, 2026

The service department is the best in the Erie area. Highly recommend going there for all your service needs More

by grizzlyromper2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon wood
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May 28, 2026

Always professional. Efficient. Easy to work with. Service is great. Always given us excellent service and quality. More

by grammmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Himes
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April 30, 2026

Very kind and easy to work with, very accommodating, and beyond helpful in finding the perfect vehicle. More

by Jenelle Warner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Moffat
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May 12, 2026 -

Humes Chrysler Jeep Dodge RAM responded

Thank you so much for the kind words, Jenelle! We’re so happy to hear you had a great experience and that our team could help you find the perfect vehicle. Making the process easy, accommodating, and enjoyable is always our goal. We truly appreciate your support and your 5-star review!

April 23, 2026

We had a very good experience buying our car the only drawback was their unwillingness to deal very much More

by butterflybaby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff , Adam Sallot
Report | Print
Apr 25, 2026 -

Humes Chrysler Jeep Dodge RAM responded

Thank you for your review—we’re glad to hear you had a very good experience overall. We do understand your concern regarding pricing. With today’s market and the evolution of online shopping, we focus on offering our most competitive, upfront pricing right from the start to provide a transparent and efficient buying experience. We truly appreciate your feedback and your business, and we hope you’re enjoying your new vehicle!

April 12, 2026

They are easy to work with. Their service is top notch! You are treated like family. More

by bkkapp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff S. , Eric Campbell, Joe Poulson
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Apr 13, 2026 -

Humes Chrysler Jeep Dodge RAM responded

Thank you so much for the kind words! We’re glad to hear you found our team easy to work with and that our service stood out. Treating our customers like family is exactly what we aim for. We truly appreciate your support and look forward to seeing you again!

April 05, 2026

As always provided a wonderful purchase experience. Followed through with all promises and completed our transaction to my complete satisfaction. Thank you. More

by elkeiser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Sorenson, Tim Sam
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Apr 07, 2026 -

Humes Chrysler Jeep Dodge RAM responded

Thank you so much for your kind words and 5-star review! We truly appreciate you taking the time to share your experience. It means a lot to know that our team delivered on our promises and provided you with a smooth and satisfying experience.

April 01, 2026

The overall experience was ok. But this is the second year that driving home the truck told me that the tire pressure in each wheel was too low. I paid for tire rotation but they c More

by Hermance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Stoeger
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Apr 07, 2026 -

Humes Chrysler Jeep Dodge RAM responded

Thank you for your feedback—we truly appreciate you bringing this to our attention. I’m sorry to hear about the tire pressure concern after your rotation, as that’s not the level of care we aim to provide; we’d be happy to have you stop in so we can take care of that for you.

March 27, 2026

We have purchased several vehicles here and have always had outstanding service from both sales and service. More

by Jrickrode
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Sam, Eddie Miller
Report | Print
Apr 07, 2026 -

Humes Chrysler Jeep Dodge RAM responded

Thank you so much for your continued trust and loyalty! We truly appreciate you choosing us time and again, and we’re glad to hear both our sales and service teams have provided outstanding experiences—we look forward to seeing you again!

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