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Humes Chrysler Jeep Dodge RAM

Waterford, PA

4.9
602 Reviews

1010 Route 19 N

Waterford, PA

16441

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Showing 602 reviews

April 01, 2026

The overall experience was ok. But this is the second year that driving home the truck told me that the tire pressure in each wheel was too low. I paid for tire rotation but they c More

by Hermance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Stoeger
Apr 07, 2026 -

Humes Chrysler Jeep Dodge RAM responded

Thank you for your feedback—we truly appreciate you bringing this to our attention. I’m sorry to hear about the tire pressure concern after your rotation, as that’s not the level of care we aim to provide; we’d be happy to have you stop in so we can take care of that for you.

March 27, 2026

We have purchased several vehicles here and have always had outstanding service from both sales and service. More

by Jrickrode
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Sam, Eddie Miller
Apr 07, 2026 -

Humes Chrysler Jeep Dodge RAM responded

Thank you so much for your continued trust and loyalty! We truly appreciate you choosing us time and again, and we’re glad to hear both our sales and service teams have provided outstanding experiences—we look forward to seeing you again!

March 22, 2026

Good service and courtesy staff, great hours of business to help with work hours, goid More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Stoeger
Apr 07, 2026 -

Humes Chrysler Jeep Dodge RAM responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience with our team and that our hours make things more convenient for you—we truly appreciate your support!

March 07, 2026

This is the 5th truck i have bought from them and they have always treated me great More

by hattrix1128
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Clark, Brian Stoeger, Eric Campbell
Apr 07, 2026 -

Humes Chrysler Jeep Dodge RAM responded

Thank you so much for your continued loyalty—five trucks means the world to us! We truly appreciate your trust and are glad to hear you’ve always been treated great; we look forward to helping you again down the road!

February 26, 2026

The staff are helpful from the moment you pull in the lot easiest purchases ever they chat getting to know what your needs are and show you options we took our new Jeep home that afternoon i will never purch More

by cmullard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Corritore, Tim Sam, Brian Stoeger, Eddie Miller, Rachel Clark
Apr 07, 2026 -

Humes Chrysler Jeep Dodge RAM responded

Thank you so much for the amazing review and your continued loyalty! We’re thrilled to hear our team made the process easy and took the time to find the perfect Jeep for you the same day. We truly appreciate your support and look forward to helping you again down the road—enjoy your new ride! 🚗✨

February 05, 2026

Always have timely appointments available and the best service around. A great Erie county dealership More

by Kozik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Stoeger
Feb 10, 2026 -

Humes Chrysler Jeep Dodge RAM responded

Thank you! We’re thrilled to hear you had a great experience with our service and appreciate your kind words about our timely appointments. We strive to provide the best for our customers and are glad to have met your expectations!

December 13, 2024

Service shop has improved significantly with focus on customers. For more than 25 years I have given sales staff positive reviews and not so favorable reviews for the service department. It is good to s More

by Cruiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clark, Bob Corritore, Brian Stoeger
Dec 17, 2024 -

Humes Chrysler Jeep Dodge RAM responded

Thanks for your feedback, Cruiser! We're thrilled to hear that you’ve noticed our improvements in the service department. Our team is dedicated to enhancing the customer experience, and your long-term support means a lot to us. We look forward to continuing to serve you!

August 16, 2024

I purchased a gorgeous used 2019 Ram and got what I believe is a fantastic value. The truck came with a certified warranty and I did have an exhaust leak and a new battery was needed. I had the great o More

by Jonesbrian275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Dorsey, Brian Stoeger
Aug 20, 2024 -

Humes Chrysler Jeep Dodge RAM responded

Brian, thank you for sharing your positive experience with us! We are thrilled to hear that Adam provided exceptional customer service during your recent visit. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing Humes for your vehicle needs!

August 05, 2023

Joe was a pleasure to work with but the pink pants and arrogance of the manager cost the sale for me. The used truck I was after had more issues we found than was listed and in the end we walked over $600 More

by Jim
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Pink panther manager, Joe Leone
Aug 08, 2023 -

Humes Chrysler Jeep Dodge RAM responded

Jim, we are so sorry to hear that your experience with any of our team members was less than positive. We hold our team to a high standard, and we want to make sure all of our customers are treated to exceptional service. We hope to have the opportunity to work with you again in the future.

May 06, 2023

We can’t tell you enough how very pleased we are with Humes!!! Tim Sam is an extraordinary and amazing person. He was considerate, helpful and so easy to deal with. He went out of his way to help us. More

by DaleandDianeW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Sam, Brian Stoeger
May 08, 2023 -

Humes Chrysler Jeep Dodge RAM responded

It's great to hear you had such a positive experience working with our team! Thank you so much for taking the time to share your kind feedback with us!

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