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Huntington Beach Ford

Huntington Beach, CA

4.8
870 Reviews
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18255 Beach Blvd

Huntington Beach, CA

92648

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Showing 870 reviews

August 30, 2017

Never a better experience buying a car AJ knows his stuff! Never have I had a enjoyable experience buying a car until now. Thanks HB Ford! I will be back when the time comes. More

by Fdcordova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Barajas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ
Sep 11, 2017 -

Huntington Beach Ford responded

We are happy to know AJ was able to answer any questions you had and made the car buying experience enjoyable! Our team of professionals are dedicated to providing you and everyone else who visits with only the best there is to offer. We can't wait to see you again! Sincerely, General Manager Omar Z. (714) 842-6611

August 27, 2017

Service was great Craig Parham was great and fast and got me a very great deal on a Ford F-150. Had a great experience show me everything on the truck and very friendly More

by Luismunoz714
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Parham
Sep 11, 2017 -

Huntington Beach Ford responded

Congratulations on your new Ford Luis! Providing our customers the best customer service we can offer is our goal and we will go above and beyond to assure that as that is the Huntington Beach Ford way. Glad Craig was able to help you out. We hope to see you again! Sincerely, General Manager Omar Z. (714) 842-6611

August 20, 2017

Very Easy Sale We've purchased two vehicles from HB Ford now. The last vehicle was a truck that was on another dealers lot. Because I wanted to deal with HB Ford ag More

by Kris Castro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Mcarthur
Aug 21, 2017 -

Huntington Beach Ford responded

Congratulations on your new vehicle! Providing our customers the best customer service we can offer is our goal and we will go above and beyond to assure that as that is the Huntington Beach Ford way. Our team of professionals are dedicated to providing you and everyone else who visits with only the best there is to offer. We hope to see you again! Sincerely, General Manager Omar Z. (714) 842-6611

August 15, 2017

Beware of finance department Had a bad experience with finance putting in hidden costs for extended warranty. When finally removed and refund issued it had been over 2 mo. Alex More

by Louie/navy
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Alex Barajas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rider. In finance
Aug 16, 2017 -

Huntington Beach Ford responded

Thank you for your comments. We appreciate both the great comments and the 'not so great' ones that our valued customers provide to us. It is based on this feedback, that we are able to provide such an excellent experience from our valuable staff; however, we do apologize for any we inconvenience we may have caused you, as well as any miscommunication that has led to your distrust in our dealership in regards to the extended warranty. We hope you will be willing to come to us again in the future and have a great day! Sincerely, General Manager Omar Z. (714) 842-6611

August 09, 2017

Fantastic dealership This is my second vehicle purchase in the past couple of years. My salesman was AJ Slayton. This man has went out of his way so I could pick the right More

by Mustang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Slayton
Aug 09, 2017 -

Huntington Beach Ford responded

It’s great to hear that you had a memorable experience with us and thank you for praising our services. We invest a lot of time and effort to train our team to ensure the highest level of personalized service, especially when finding a vehicle that best suits each customer's needs. Rest ensured, that we will take your comments for further encouragement within our Dealership team. Have a great day and we hope to work with you again.

July 31, 2017

Aj is the best ive been saving my money for a long time and i was not going to buy ford untill i steped in this dealership and met one of the best car sales man in t More

by Kia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ slaton
Aug 02, 2017 -

Huntington Beach Ford responded

Thank you for taking the time to write your review of our dealership, your comments are very much valued. Our staff members, including AJ, take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our customers expect. Thank you again, and we look forward to seeing you on your next trip to Huntington Beach Ford! Sincerely, General Manager Omar Z. (714) 842-6611

July 18, 2017

New Car Smell Thank you Alex and AJ for your making our purchase of our new 2017 Ford Explorer Limited so nice and easy... you guys rock!! Great prices and atmosphe More

by Culprit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Barajas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ
Jul 19, 2017 -

Huntington Beach Ford responded

It’s great to hear that you had a memorable experience with us and thank you for praising our services. We invest a lot of time and effort to train our team to ensure the highest level of personalized service, especially when finding a vehicle that best suits each customer's needs in an environment that is comfortable. Rest ensured, that we will take your comments for further encouragement within the Huntington Beach Ford team to ensure excellent service and a warm welcome for your next visit. Have a great day and we hope to work with you again. Sincerely, General Manager Omar Z. (714) 842-6611

July 03, 2017

Love them AJ SLATON WAS THE BEST SALEMAN HE WAS SO much HELP he explains every detail. Alex behind the desk wast great to.. See guys soon... More

by Wilma7776
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ SLATON
Jul 03, 2017 -

Huntington Beach Ford responded

Wilma- Thank you for taking your time to leave this great review. I am very happy to hear Aj and Alex provided you with such a pleasant car buying experience. Congratulations on your new purchase! Feel free to contact us with any questions or concerns you may have regarding the vehicle and we will be happy to assist you. It was a pleasure doing business with you. Sincerely, General Manager Omar Z. 714-842-6611

June 01, 2017

Love AJ at HB Ford!! GO SEE HIM! I went into HB Ford & was helped again by a wonderful rep AJ. He is the best at what he does! He knows all about each car & what details are in the ca More

by olsonc949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ
Jun 01, 2017 -

Huntington Beach Ford responded

We are ecstatic to hear that our team, especially AJ, was able to give you 100% customer satisfaction by creating an atmosphere that was knowledgeable. Here at Huntington Beach Ford, we believe that our customers are our top priority and we will go above and beyond to deliver this. Thank you for your business and your time. We hope you have a great day and we look forward to working with you again in the future. Sincerely, General Manager Omar Z. (714) 842-6611

June 01, 2017

Great experience My experience at Huntington beach ford was excellent. Garret the Salesman,and Alex the manger were very friendly, helpful, and honest! He worked with More

by Simon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garret Sales And Alex manger
Jun 06, 2017 -

Huntington Beach Ford responded

Congratulations on your 2017 Ford Mustang GT! We are ecstatic to hear that our team, especially Garret and Alex, were able to give you 100% customer satisfaction. A lot of work goes into making our customers satisfied with their purchases and making sure they receive the ultimate Huntington Beach Ford experience, so we're glad you were able to get a worthy experience and a vehicle you wanted. We hope you come to us for any of your vehicle needs. Have a great day!

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