Hyannis Honda

Great service I want to sincerely say thank you to Mr Rene Dansereau the service manager who replace my 2 hub caps on my Honda Accord while I was waiting last Frida I want to sincerely say thank you to Mr Rene Dansereau the service manager who replace my 2 hub caps on my Honda Accord while I was waiting last Friday. Mr Dansereau was very helpful, professional, courteous and very customer oriented. Mr Dansereau is an asset to the Honda Hyannis dealership and he should be commended for his dedication to take care of the customers. I would recommend the Hyannis service department to anyone and especially under the leadership of Mr Dansereau. I also would like to mention the young man at the part department who gave me my 2 hub caps ( I apologize I do not remember his name) he also was very helpful, efficient and polite. Sincerely, Roger P Michel More

Excellent Experience! We decided to visit Hyannis Honda after talking with other Honda dealerships and were most favorably impressed. They were welcoming and extremely wel We decided to visit Hyannis Honda after talking with other Honda dealerships and were most favorably impressed. They were welcoming and extremely well organized with their presentation. We had no feelings of disappointment as every question was responded to clearly and rapidly, Within a very short time a most satisfactory lease of a new Honda CRV was completed. We would highly recommend Hyannis Honda to anyone! More

Great dealership We got a really good offer to upgrade our lease so took advantage of it. Mark Perry is pleasant without being pushy. Always have had a good experience We got a really good offer to upgrade our lease so took advantage of it. Mark Perry is pleasant without being pushy. Always have had a good experience at this dealership, and loyalty pays - gets better every time! Everything was very easy, they take care of everything. Will continue to go back. I'm all about feeling good that I got a good deal! More

Purchase of new Honda Accord I bought a new Honda at the Hyannis dealership just a month ago. My sales representative was Mark Perry, a very helpful salesman. He took much time to I bought a new Honda at the Hyannis dealership just a month ago. My sales representative was Mark Perry, a very helpful salesman. He took much time to answer my questions and was very informed. I returned two different times to receive some instruction about how to use the many new features in my new Honda Accord. Mark was always able to give the lessons I needed! Great job! More

The good, or the bad ?? I'll start with the "good", as Paul Daphnis, definitely deserves a shout out. I felt comfortable with him from the start. Let's face it - most people I'll start with the "good", as Paul Daphnis, definitely deserves a shout out. I felt comfortable with him from the start. Let's face it - most people do not relish the prospect of purchasing a car - so this was important to me. Paul was very friendly, but professional. He was knowledgeable about all aspects of the car-buying experience, and willing to take the time and patience to answer any of my questions. Five stars for him! Now for the "bad". When I decided to find out what I might get for my trade-in, I was handed a laughable and insulting quote ... remember that Honda stresses their car's impressive resell value. When I balked at the figure in front of me, a second employee came on the scene, and my positive experience took a turn for the worst. In an attempt to defend his quote, he became aggressive and confrontational. Since I was becoming increasingly more uncomfortable, and there was no way I was accepting this offer, I got up and left the dealership. I wonder if he would have treated another man this way? Anyway, Paul ended up "saving the day", and I love my new CRV, so it all worked out in the end! I would also like to mention your financial consultant, Will Holland ... very nice man, who expertly explained my financing contract, and answered all my questions. So in the end, the "good" outweighed the "bad", and I shall return to Hyannis Honda when I'm looking for a new car! More

To CR-V or Not to CR-V We looked at four different brands of small SUVs to replace our 14 year old Escape. Our salesman, Geoff Giampapa was the most knowledgeable about the We looked at four different brands of small SUVs to replace our 14 year old Escape. Our salesman, Geoff Giampapa was the most knowledgeable about the competitors as well as the CR-V. Geoff got us an excellent deal on the CR-V Touring model. More

leased a new civic The whole transaction took less than an hour of our time. The process was incredibly enjoyable. If I could afford to do this everyday I would. Patr The whole transaction took less than an hour of our time. The process was incredibly enjoyable. If I could afford to do this everyday I would. Patrick and his team at Hyannis Honda made the car buying experience one I will never forget and recommend to all my friends. Thanks Again More

Buying a CRV from Hyannis Honda Anthony was terrific, and the dealership professional in every respect. I'd have easily rated five stars if it seemed that corporate Honda and Hyanni Anthony was terrific, and the dealership professional in every respect. I'd have easily rated five stars if it seemed that corporate Honda and Hyannis Honda were on the same page about the price of options that corporate Honda lists on its website as the "build your own" options leading to a total MSRP, and they are different from Hyannis Honda that says the prices don't include installation. That just seems odd to this consumer. So Hyannis Honda discounted very generously off the MSRP, which was appreciated, but seems to have made up some ground on options costing more than the nationally advertised price on Honda's website. (Unless I missed a disclaimer saying "Installation extra.") All in all, it was a very positive buying experience. Anthony was extraordinarily patient in describing all the vehicle options. (Third party information consulted, not listed below, was Consumer Reports.) More

Wonderful car buying experience at Hyannis Honda. I purchased a new 2016 CRV at Hyannis Honda a couple of days ago and I must say it was an enjoyable experience from start to finish. Anthony Dicenso m I purchased a new 2016 CRV at Hyannis Honda a couple of days ago and I must say it was an enjoyable experience from start to finish. Anthony Dicenso made us feel welcome and comfortable from the moment we met him. I would highly recommend Anthony and Hyannis Honda if you are considering buying a Honda. More

Pleasant, interactive, enjoyable experience. A comfortable experience in the hands of Ann Folley as she explained the impressive features of a new Honda Pilot to my wife and I , and then assiste A comfortable experience in the hands of Ann Folley as she explained the impressive features of a new Honda Pilot to my wife and I , and then assisted us through the process of buying it. Ann was new to her role as car salesman, but is clearly a people person and enjoys her job, all of which made our morning at Hyannis Honda fun. More