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Hyannis Honda

Hyannis, MA

4.9
2,087 Reviews
Hyannis Honda is a company about pride, passion, achievement, respect, responsibility, family, discipline and courage. Hyannis Honda believes that its strength, continued success and future growth depend on building trusting relationships with its employees, MA Honda customers and industry partners.There is always more to a dealership than the vehicles it carries, and we couldn’t agree more. We want to provide you with more than just inventory and an experience that will make you want to come back to us for future sales and service. We have numerous lease programs and financing options for your vehicle of choice. Our employees are always ready to help you find the information you need or to take you out on a test drive in your soon-to-be new or used Honda vehicle. If you’re looking to trade in or sell a vehicle, we can help you with that too. Our auto appraisers are trained to give you the best value possible for your vehicle as they always stay current of evaluation trends and data.If it’s vehicle service you need, our service representatives can get you back on the road with minimum hassle. Schedule your appointment online for complete convenience.We always welcome questions and concerns from all of our customers, and we encourage you to contact us when it’s convenient by using the method that’s most convenient for you, whether it’s through social media networks like Twitter or Facebook or by phone, email or the numerous contact forms on our website.Hyannis Honda is conveniently located in Hyannis, Massachusetts. Call us at (508)778-7878 to learn more, to set up a test drive or to get directions.
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830 West Main Street

Hyannis, MA

02601

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Showing 2,087 reviews

January 26, 2021

I purchased a new 2021 Honda CLARITY PHEV a month ago. The purchase experience was perfect. Tom Whalen was personable, responsive and well informed. He applied no pressure throughout a simple negotiati More

by therapizer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Whalen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2021

They did excellent job!I do recommend Cody is excellent They did excellent job! I do recommend Cody is excellent salesman This is my first time buying a car from Hyannis Honda I am very happy !! More

by Eliel Desa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bertocci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Handrahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2021

Cody was straight forward and very helpful. The transition from one lease to another was seamless. Even took time to show the car’s perks. More

by kfmoore21
Recommend Dealer
Yes
Employees Worked With
Cody Handrahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2021

Our visit was friendly, informative and stress free. Cody was knowledgeable and professional in helping us make our decision. We appreciated his organization and support in the explanation of all the feature More

by Barbarawreschinsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Spagone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Handrahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2021

I had a wonderful experience at Hyannis Honda and my salesperson was great at leading me through the process as well as being available for me. More

by Montiej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Handrahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2021

My experience at Hyannis Honda yesterday was beyond wonderful. Cody was extremely helpful, and knowledgable. I’m glad I chose Hyannis Honda. Very pleasant experience. More

by sonoscan_tme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Handrahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2021

Thank you, Cody, for making the transition into a new vehicle so easy and nearly seamless. I appreciate that I did not have to travel to the dealership and RMV on more that one day. I am very happy with More

by Frostingjj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Handrahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2021

Just leased my 5th Honda Accord ESL from Honda Hyannis at the Orleans office. Took an hour. Car arrived the next day and I returned my 2017 Accord. Jake Roberts was the salesman and the best I ever worked More

by bcowan1943
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Robertts
October 30, 2020

My wife and I recently purchased a new 2021 Honda Pilot and had the pleasure of working with Tony Snyder. The interior/exterior color we wanted was not available on the lot, we also needed to have a traile More

by Stephenjbrooks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2020

horrendous service took 5 times for them to replace a headlight on a car I bought from them. Then brought the car back after 100 days and they tell.me.they cant look at a light that came on because it's More

by bosred8
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Davis
Nov 11, 2020 -

Hyannis Honda responded

Hi, We are sorry for your recent unsatisfactory service experience. We strive to provide excellent service, and understand we didn’t, and we would like to apologize. Our understanding is that the situation is currently resolved. If it isn’t please let us know. There were a few mitigating factors that contributed to the situation though. When you bought your Used Cadillac from us, we noticed when doing the State Inspection, that the right headlight had gone out. It was an LED headlight on required a special order, which we placed that day. Since we don’t have direct factory access to Cadillac parts we ordered the part from a local supplier. As you know, it came in wrong, as did a second try. So we subsequently ordered the part from Cadillac and that corrected the problem. Several months later you advised us that the headlight had gone out again, so since we don’t have access to Cadillac diagnostics or wiring diagrams, we referred you to the local Chevrolet dealer who is the only authorized Cadillac repair facility on Cape Cod. They found a failed HID module had burned out the new headlight, so they replaced it along with the headlight and that apparently fixed the problem. Again we apologize for the confusion, and if it isn’t working properly please let us know. Mark Davidson Service Manager Hyannis Honda 508-778-7878

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