Hyundai of Asheville

Worked hard to satisfy my pickiness I drove three and a half hours to meet with Steve Mathis, to test drive a 2014 Santa Fe. To be honest, I was not impressed with the vehicle after the I drove three and a half hours to meet with Steve Mathis, to test drive a 2014 Santa Fe. To be honest, I was not impressed with the vehicle after the test drive because to my standards it was not clean. Truthfully, I was walking out the door even though the car was what I was looking for, attention to detail is kind of a big thing to me. Steve and his manager asked for two hours to detail the car and make things right. They promised it would look like new. Having driven such a long way, I decided that I would give them a second chance. I went to get lunch and when I returned Steve and his manager kept their promise, the car looked beautiful. I couldn't believe it. That effort was greatly appreciated. Steve and I worked on the details and I drove home in a like new car back to Chattanooga, TN. Thanks Steve for going the extra mile. More

Great car buying experience and wonderful friendly employees Steve Mathis helped us purchase our new car. He was very friendly and helped us get into exactly what we were looking for. He and Cassie both worked Steve Mathis helped us purchase our new car. He was very friendly and helped us get into exactly what we were looking for. He and Cassie both worked hard to get us with a lender that could get our payments within our budget and still be able to get the car we wanted. I am very pleased with this car buying experience. I would definitely recommend these guys if you are looking to purchase a new car. More

Me and my family left happy and got exactly what we wanted. Steven was very friendly and helpful in getting us exactly what we needed. No upsells and trying yo get us into debt. He helped get us thd price point Steven was very friendly and helpful in getting us exactly what we needed. No upsells and trying yo get us into debt. He helped get us thd price point we wanted. He went above and beyond to nake sure we were happy More

A dealership that is willing to go the extra mile Manny Hollifield is the reason I am driving my new 2013 Nissan Altima SV. Excellent Everything, from the time we entered until the time we left Manny Manny Hollifield is the reason I am driving my new 2013 Nissan Altima SV. Excellent Everything, from the time we entered until the time we left Manny was there every step of the way providing great customer service as well as a real one on one relationship with me and my wife. Very knowledgeable and understanding is what made our decision easier then expected when working with Manny Hollifield. He went the extra mile and met out every demand and need that we asked of from not only him but the dealership. With the combination of all the team work done that day, I would 100% say that if you ever wanted to go get yourself a car, Hyundai of Asheville is it; when you arrive ask for Manny Hollifield because he is the one who can make it happen! Trust Me! Sincerely Jonathan and Bianaca Kelleher More

What a team! I was given a great, professional "car buying" experience. I didn't expect the "AWESOME" treatment of compassion, determination and team work that e I was given a great, professional "car buying" experience. I didn't expect the "AWESOME" treatment of compassion, determination and team work that extended all over the dealership and with the banks. I was amazed and overwhelmed with joy that such a great deal was possible. Sad to say, I had let years of another dealership, degrade my thinking, that I wasn't ever able to afford a newer model vehicle, like this one. So, after visiting this dealership, just one time, the professional atmosphere was exactly what I had always hoped for. Thanks to the team at Hyundai of Asheville, I will not be visiting any other dealerships. More

Great experience, Outstanding Employees This was my second car buying experience at Hyundai of Asheville, and am glad I decided to go back. First, the initial contact went very well, Cassie This was my second car buying experience at Hyundai of Asheville, and am glad I decided to go back. First, the initial contact went very well, Cassie was very helpful, and listened and quickly got the process going, which was very important to me. Secondly, at arrival at location, I met with Manny, he went over all of the details, and features of car of interest, and did a full test drive. Manny was very helpful and professional through out the whole buying process. Could not ask for a better team to have during the car buying process. More

Continued customer care before, during and after the sale Manny had a "no hassle" approach from the first day I met him even though I wasn't ready to purchase that day. During the buying experience, he answe Manny had a "no hassle" approach from the first day I met him even though I wasn't ready to purchase that day. During the buying experience, he answered my 100+ questions with patience and understanding. I am a tough negotiator and I know that Manny gave me the best deal possible. Since the sale, I have called him numerous times with questions about my new Azera as well as my husbands Santa Fe (which we purchased at another dealership). He is always available and never sounds like I am "bothering" him. We will DEFINITELY purchase our next vehicle from Manny! More

Great Experience Steve was great to work with and made the process as painless as possible. Everyone we dealt with was very pleasant to deal with. I would recommend th Steve was great to work with and made the process as painless as possible. Everyone we dealt with was very pleasant to deal with. I would recommend them to anyone who asks. More

DO NOT BUY FROM THIS DEALERSHIP I bought a 2011 Hyundia from this dealership and Did the required maintenance. I have reported problems with the motor numerous times and was advised I bought a 2011 Hyundia from this dealership and Did the required maintenance. I have reported problems with the motor numerous times and was advised to loosen my gas cap it was just vacuum locked. So now I need a new motor, still under warranty and at first they lied and said the motor wasn’t under warranty and when I found out differently the service manager, Will Kuhn was very disrespectful and very hateful. These people are not respectful of the female customers, I don’t really think they respect anyone after the contract is signed. I have read and saw responses to my ordeal and I am not the first person this has happened to. They refused to fix my car even after the National Highway Safety Adminstration made the company do a recall due to debris stopping up the oil galleries and causing engine failure. GET THAT WARRANTY SIGNED IN BLOOD and it still might be worthless.. More

Total Satisfaction From start to finish this was an easy transaction. The knowledgeable staff and inviting atmosphere made this a pleasant experience. Steve Mathis shine From start to finish this was an easy transaction. The knowledgeable staff and inviting atmosphere made this a pleasant experience. Steve Mathis shined in his expertise and customer service. He answered all of our questions and shared a wealth of information on the car we purchased. Rick Anderson guided us through the financing process in a clear concise manner. This is what it's like to work with professionals. Total satisfaction. More