Cassie Bevill

Unfortunately, my experience with this dealership was extremely disappointing. The salesperson, Ben, gave me information about the features included with a Tucson Hybrid SEL Convenience that I later disc extremely disappointing. The salesperson, Ben, gave me information about the features included with a Tucson Hybrid SEL Convenience that I later discovered was inaccurate. Because I was told another customer was also interested in the vehicle, I felt pressured to make a quick decision based on those assurances. The presentation of the vehicles was also disappointing. Ben showed me new cars that were visibly dirty, including drips inside the doors and marks on the light-colored interiors. When I commented that it was a turnoff to consider buying a new vehicle that already looked dirty, Ben told me the service employees were supposed to wear gloves but did not always do so. That did not inspire confidence in the dealership’s attention to detail. I had not picked up or taken the vehicle home, but I had already signed the purchase contract when I discovered it was missing several features I had specifically asked about. I returned to the dealership and met with Ben and a manager to discuss what had happened and review my options. During that conversation, the inconsistencies in the information I had been given became apparent. Despite the circumstances, the dealership attempted to move me into a more expensive vehicle without offering any discount or other consideration. I ultimately had the contract unwound and walked away. I’m very glad I did. I left and went directly to another dealership, and my experience with Hunter Hyundai was amazing. They treated me with respect and helped me purchase the Tucson Hybrid Limited I actually wanted at a reduced price and an excellent interest rate. The difference between the two dealerships was night and day. Based on my experience, I strongly recommend Hunter Hyundai instead. More

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Have had a really good and overall experience everyone is willing to work with you and find options to get you into a vehicle you want willing to work with you and find options to get you into a vehicle you want More

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The dealership is welcoming and employs great staff members in all departments. I am a repeat customer and I value the professionalism and care that are presented by all employees. members in all departments. I am a repeat customer and I value the professionalism and care that are presented by all employees. More

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Our sales rep Lee was patient, understanding, encouraging , fully transparent and all around incredible to work with. Kyle and Cassie in the finance department were equally as great. Overall one of the best , fully transparent and all around incredible to work with. Kyle and Cassie in the finance department were equally as great. Overall one of the best purchase experiences I've had from start to finish. Will definitely be back! More

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They are the best team in the world to work with they bent over backwards way up and beyond what anyone could ever ask for they promised me no matter what they would not stop until they did and trust me bent over backwards way up and beyond what anyone could ever ask for they promised me no matter what they would not stop until they did and trust me they worked ha tee der then anyone I have ever seen and they put me in a 2024 tuson the nest car ever thank you guys Michael and Casey thank you guys at Hyundai of Asheville on tunnel road you guys are the very best ever 😊 More

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Very professional and knowledgeable, sales staff were not pushy, as I have come expect from other dealers. pushy, as I have come expect from other dealers. More

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Fantastic staff. Very curious and helpful. We probably looked at 10 different vehicles and all were brought to to front door. Very curious and helpful. We probably looked at 10 different vehicles and all were brought to to front door. More

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I recommend Hyundai of Asheville to purchase your car because of the professionals that I had the opportunity to work with, Dillion Wilson, Sales professional and Cassie Bevill, Finance Director. I can because of the professionals that I had the opportunity to work with, Dillion Wilson, Sales professional and Cassie Bevill, Finance Director. I cannot commend these two professionals enough for going beyond the realm of expectation. This dealership is so blessed to have them employed at Hyundai of Asheville and so am I, to have had their services when it was not good time for me. Thanks to both of these great people I was able to accept my situation and to have a beautiful new car. If you need a new car or any car needs go to Hyundai of Asheville and request the services of the two wonderful professionals. Marjorie Arrowood More

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My first oil change tire rotation and inspection. Went smoothly in reasonable amount of time. Went smoothly in reasonable amount of time. More

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Heidi and all the staff are amazing to work with from the moment you walk in the door to the moment you leave moment you walk in the door to the moment you leave More

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