Hyundai of Asheville

Hyundai experience Excellent experience at this dealership. I will definitely recommend this dealership to others. It's nice to know where to go for experienced, timel Excellent experience at this dealership. I will definitely recommend this dealership to others. It's nice to know where to go for experienced, timely, and friendly service. More

Bad customer service We bought our Sonata in September last year and have had trouble with the second Fob, never working. We paid $6 for new battery and it still didn't wo We bought our Sonata in September last year and have had trouble with the second Fob, never working. We paid $6 for new battery and it still didn't work. After contacting dealer, and promises to handle received no reply. Not a service minded business. More

Very Satisfied I enjoyed my experience with purchasing my vehicle at Hyundai of Asheville and would recommended it to anyone! Tom was a great salesperson and Drew he I enjoyed my experience with purchasing my vehicle at Hyundai of Asheville and would recommended it to anyone! Tom was a great salesperson and Drew helped as well. The customer service was exceptional! More

Best car buying experience of my life! ! Cassie was awesome to work with, and I felt like I was in and out of there in no time! Will definitely be back. ! Cassie was awesome to work with, and I felt like I was in and out of there in no time! Will definitely be back. More

Thanks Was a wonderful experience, would recommend anyone that needs a great vehicle,to go and see the team at Hyundai of Asheville. My salesman Thomas Hotte Was a wonderful experience, would recommend anyone that needs a great vehicle,to go and see the team at Hyundai of Asheville. My salesman Thomas Hottel was very professional and did a great job. More

Classic high pressure dealership I received one of Hyundai's "we need your car" calls. Obviously it was a type of robo call as it was from out of state. The caller said they wanted ju I received one of Hyundai's "we need your car" calls. Obviously it was a type of robo call as it was from out of state. The caller said they wanted just 15 minutes of my time and would give me a written offer on my 2013 Santa Fe Sport. I told him I needed to ask my wife before committing to an appointment and asked for a call back. He said he would call in an hour. No return call. The next day as I was writing an email to the general manager I got a new call from a different area code with the same line. I said I preferred to deal directly with the dealership if at all. In response to my email I was contacted by one of the sales managers, whose name I have forgotten. I explained we were not really looking to trade but had been interested in finding out what we might get and if there were a really good offer we might consider it. He said he would set up an appointment with himself so I went in. I was immediately handed off to a salesman. I looked at the one vehicle I would have been willing to purchase. As soon as a first offer was made it was clear to me we were not going to do business. When I told the salesman my parameters he immediately tried to explain to me why I should just consider a longer term, "because 72 months is what everybody does these day." Not me! He then began to scold me for wasting his time. Now there is a great model of customer service! When it was obvious I was not happy the manager with whom I was supposed to have an appointment came over. I explained my frustration and left, for the last time! I have owned three Santa Fes and serviced all of them at the dealership in another state with whom I had a much more pleasant relationship. I have used this dealership a couple of times since moving to the area. The service personnel were pleasant enough but the waiting area is not closed off and I endured the nonstop music, which would be more appropriate in a nightclub than a waiting area, each time. I have actually traded my car now with a different dealership which was much more professional and treated me like a customer. More

Santa Fe Sport I had a phenomenal experience at the dealership. Everyone I worked with was enjoyable and professional. They handled every step with curtousy and brou I had a phenomenal experience at the dealership. Everyone I worked with was enjoyable and professional. They handled every step with curtousy and brought me a wonderful experience that ultimately influenced my decision to purchase the Santa Fe. More

Pleased with our purchase. Fast and friendly,I felt like they listened to our needs and wants and did a fine job fulfilling our wishes. Thanks to all who were involved, especial Fast and friendly,I felt like they listened to our needs and wants and did a fine job fulfilling our wishes. Thanks to all who were involved, especially Cassie Bevill! More

Car purchaser Excellent we appreciated how quickly the process was finished up. And love our car!!! It is perfect for our family. It's exactly what we were looking Excellent we appreciated how quickly the process was finished up. And love our car!!! It is perfect for our family. It's exactly what we were looking for. More

My review Joshua Hottel needs to be promoted imediately! Excellent salesman! No complaints! I will highly recommend friends and family to Hyundai of Asheville. Joshua Hottel needs to be promoted imediately! Excellent salesman! No complaints! I will highly recommend friends and family to Hyundai of Asheville. Very prompt but not pushy service! More