Hyundai of Metairie

Busy week at this dealership last week. Bobby and Katrina (tech walk through) were great! Travis appeared to be overwhelmed when my wife and I visited with him. Katrina (tech walk through) were great! Travis appeared to be overwhelmed when my wife and I visited with him. More

Efficient and safe service. Timely and efficiently dealt with a recall on the vehicle. All protocols were met and the work was done in a timely manner with a recall on the vehicle. All protocols were met and the work was done in a timely manner More

I was very pleased with my visit at Hyundai of Metairie. I had a great experience with everyone involved. They made sure I was taken care of. I had a great experience with everyone involved. They made sure I was taken care of. More

Caralynn Ledet was very friendly and gave me a timeliness after my engine blew up. She stayed in touch with details and answered all my questions in a timely manner. It was great to work with her as I live i after my engine blew up. She stayed in touch with details and answered all my questions in a timely manner. It was great to work with her as I live in Houston and the car broke down near the Metairid location. I would go back to this location! Thumbs up to Caralynn Ledet for great customer Service! Arthur Ayers More

Fast service, very communicative and helpful! The ability yo check the car status through the website was incredible. Tire change was great as well as the alignment. ability yo check the car status through the website was incredible. Tire change was great as well as the alignment. More

Worst experience I have ever had with a dealership. I called and made an appointment for an oil change, check engine light, and key fob programming. I also had to tell the service writer what I needed wh called and made an appointment for an oil change, check engine light, and key fob programming. I also had to tell the service writer what I needed when I dropped off the car as nothing I told the call attended had been waited down in my appointment record. I had to drop off my car all day take an uber from metairie to uptown twice. When I went to pick up the car they informed me they couldn't program the key fob or check the engine codes as the light had turned off. I asked about the oil change and they didn't preform one as they stated they didn't know about it.... I had to spend 600+ on a new key fob. I asked to speak with a service manager and told him how frustrated I was that they didbt do the oil change and he went to go ralk to someone for about 10 minutes to come back and tell me there was nothing they could do. They offered to come pick up my car from my work in the morning.... I will never be back and I will tell everyone I know about my experience with the dealership. I wasted 80 in uber trips and a day without my car.... unexcepable. I tried to call the general manager about my experience and left a voice mail and he has yet to return my call. More

Great salesmen!! Nice cars to choose from. Everyone in all departments are polite .The cleanliness of the showroom , bathrooms and lot was a nice experience. all departments are polite .The cleanliness of the showroom , bathrooms and lot was a nice experience. More

I live in New Orleans on the Westbank. The Harvey would be easier for me but your location was GREAT! I’ll take that drive all the time. be easier for me but your location was GREAT! I’ll take that drive all the time. More

Walked in around 5:00-5:30 p.m. with a photo of the car I was looking for and drove out at 7:30 in that car! Cynthia was a gem. It was such an easy process! The gentleman who did my financing was so down to was looking for and drove out at 7:30 in that car! Cynthia was a gem. It was such an easy process! The gentleman who did my financing was so down to earth and just efficient. I can’t remember his name! More

I bought my Santa Fe last May and have come here twice for oil changes. Employees are friendly and efficient and the Service Department does a great job! for oil changes. Employees are friendly and efficient and the Service Department does a great job! More