Hyundai of New Port Richey - Service Center

Fast and friendly I thought I was going to be waiting at least an hour for my 1st service... I may have waited 25 mins and it was ready! Very pleased! I thought I was going to be waiting at least an hour for my 1st service... I may have waited 25 mins and it was ready! Very pleased! More

Always a pleasant experience.. I would not take my Hyundai any where else for service. The entire staff is fast and courteous . My wait is always a good experience..... I would not take my Hyundai any where else for service. The entire staff is fast and courteous . My wait is always a good experience..... More

Awesome service! I am very happy with our 2 Hyundai vehicles and the professionalism of the staff at Hyundai New Port Richey. I would recommend this dealership to all I am very happy with our 2 Hyundai vehicles and the professionalism of the staff at Hyundai New Port Richey. I would recommend this dealership to all of my friends and family. More

Takes Care of Me I really enjoy coming to this service center! Tjey have fantastic service reps, but Mary is my favorite! She is friendly, professional, keeps me updat I really enjoy coming to this service center! Tjey have fantastic service reps, but Mary is my favorite! She is friendly, professional, keeps me updated on my car. The atmosphere is nice here. I will bring my car for service here anytime. And if I am ever in the market to purchase another vehicle, I will start here. More

Great experience very professional staff Great experience all employees were personable and professional I would highly recommend the Hyundai service center two friends and family all employe Great experience all employees were personable and professional I would highly recommend the Hyundai service center two friends and family all employees were friendly and courteous and service was done in a timely manner More

Bought a lemon My vehicle was serviced almost 20 times at this dealership and they never were able to correct the problem. My vehicle is still having the same issue My vehicle was serviced almost 20 times at this dealership and they never were able to correct the problem. My vehicle is still having the same issue and they can’t seem to figure it out. Additionally my air conditioning went out and instead of it being covered under the warranty they said a rock came through and damage my air-conditioning unit which is not covered. I don’t believe a rock hit it and I think this is simply to get out of paying for a new air conditioner.... although Barry and Amanda We’re always prompt and very personable I am extremely disappointed overall with Hyundai in their product but as well as their service department and I will never buy another Hyundai again More

Hyundai service I always get excellent service ! Shaun my service rep did a fantastic job taking care of my car! They went above, and beyond to take care of a headl I always get excellent service ! Shaun my service rep did a fantastic job taking care of my car! They went above, and beyond to take care of a headlight cover problem that I had . I always take my car there for service! More

Great place! The girl that was at the service desk was very pleasant, friendly and helpful. The waiting room is very modern and clean. Overall, I couldn't have h The girl that was at the service desk was very pleasant, friendly and helpful. The waiting room is very modern and clean. Overall, I couldn't have had a more pleasant experience while waiting for my car to be serviced. More

routine service messed up my car My car was running fine until I agreed to a service suggestion to have fuel injectors cleaned during routine oil change one Saturday. Next time I drov My car was running fine until I agreed to a service suggestion to have fuel injectors cleaned during routine oil change one Saturday. Next time I drove the car, it would barely accelerate...was dangerous to drive when trying to merge into traffic, or anytime I needed to accerate. Had to take it back to be fixed on a week day, which meant I had to burn a half day of vacay only to learn some hose either hadn't been connected or had come loose after fail injector cleaning. As if dangerous driving and having to take vacay for a service center mistake wasn't bad enough, I had to take car back once again 'cause it's still wasn't running right and still isn't after third service. Service center couldn't find anything wrong. But, when I dropped car off the last time, a salesman practically snatched me out of car and asked me my reason for service. When i told him he immediately said there's a known transmission problem with model/year of my car and I should talk to him about buying a new one. Really? This was first I had heard of known transmssion problem, seems to me like they should notify owners who have cars with known problems. A different (lease) salesman said not to worry, transmission was still under warranty and could be fixed at no cost to me...then he asked wouldn't U prefer to lease a new car? Again, really? I've always given service excellent reviews until now since they messed up my car. I had one really hidious sales experience when I bought first car from Hyundai NPR in 2012, and one okay lease experience in 2016.. I can now only give service a good rating and suggest buyer beware with sales. More

Disgusted! They do not listen to me and won’t resolve my issues. I have repeatedly requested them to stop over the last year and a half and they do not. They They do not listen to me and won’t resolve my issues. I have repeatedly requested them to stop over the last year and a half and they do not. They constantly send me information from other customers. It has come to the point where I actually contact their customers and inform them of what’s going on and how I’m receiving their personal information. More