Hyundai of St Augustine

From Start to Finish it was a very pleasurable and easy experience. Paul Smathers contacted me very promptly after my internet inquiry. He was courteous and informative about possible options and e-mailed experience. Paul Smathers contacted me very promptly after my internet inquiry. He was courteous and informative about possible options and e-mailed me a couple of cars to consider. After speaking with him on the phone I had pretty much made up my mind that he had the car that I wanted since it was the right color and had less miles than another one that I had looked at. Certainly did not hurt that the pricing was more competitive! Once we arrived at the dealership Paul got right to work informing us of all the options the car had and after the test drive my husband and I were ready to purchase the car. Paul and the Sales Manager were very open to my desire to get the payment into a place that was comfortable for me and they worked their magic! When we got to the business office to do all the signing all the numbers were exactly the same as what Paul showed me! This was a first for me, I have to say! As a side note, Paul kept the entire experience very personal, sharing funny stories and listening to our stories. It really gave me a sense of comfort that he was a genuine nice guy! I will absolutely recommend this dealership to others. With Paul in the Sales Dept and Chris in your service Department, you can't go wrong! More

From the moment I e-mailed the dealership, I had great service. Chris Clark "Bird" responded with empathy for the accident I had been in and was sincerely interested in helping us find the right vehicle service. Chris Clark "Bird" responded with empathy for the accident I had been in and was sincerely interested in helping us find the right vehicle for our needs. He contacted us regularly to make himself available if we decided to proceed with the Santa Fe we saw on-line. As soon as we arrived (he didn't know we were coming). He met us in the parking lot and showed us the SUV and another one like it (at our request). He then took us for a wonderful test ride around Shore Drive. The whole time we were with him, we felt like we were with family. His caring nature, knowledge of the car and of the area were refreshing. He made sure our Santa Fe that we decided on was set for us to take over when we arrived today. Floor mats, keyless entries, and paperwork were all handled. He also made sure we had a full tank of gas before we drove home. David Mayfield was cordial and knowledgeable. He also helped the process to be smooth and painless. The pricing was perfect for our budget. My husband and I appreciate all the efforts of everyone at St. Augustine Hyundai who helped our Santa Fe be the best it could be for our purchase. We would recommend for anyone out there who is looking into a new car purchase, to see this dealership - we are sure happy we did and that is why we gave this dealership the highest ratings! More

Kyle was very easy to talk with and very patient with me. He answered many of my questions before I even asked them. I started out looking at the Elantra and then because I could not get a better driver's se He answered many of my questions before I even asked them. I started out looking at the Elantra and then because I could not get a better driver's seat, and that was really the only reason, I went up to the Sonata. I liked Kyle very much and did not feel pressured from him. Paulette More

My wife and I had never done business with this My wife and I had never done business with this dealership before. I am 70 years old and am familiar with the many games that can be played. We My wife and I had never done business with this dealership before. I am 70 years old and am familiar with the many games that can be played. We didn't have to deal with any of that. Our Vystar Credit Union representative, Karen Wolfson, contacted several dealerships about the vehicle we wanted. This dealership gave us the best price, and there were no surprises when we arrived to close the deal. Rosie had the car ready when we arrived, and it was beautiful! We discussed all the details to our satisfaction and then went to see the finance manager. I can't remember his name. There was no pressure to purchase any " add ons" but we did purchase two. We signed the papers and that was it. He was very nice and explained every thing to us. I never had any apprehension. The whole process took longer than I expected, but looking back we covered a great deal, especially the time Rosie took to familiarize us with the many features of the Sonata GLS. When we left we were totally satisfied. More

Our experience was one of the best we have had in purchasing a new car. The staff patiently listened to our questions and answered all of them in a professional way. We took two weeks in making our d purchasing a new car. The staff patiently listened to our questions and answered all of them in a professional way. We took two weeks in making our decision and never felt pressured, but instead our sales person stayed in touch and presented every possible option until he came up with the solution that best suited our needs. We are now owners of a new Elantra and just love it. We drove from Orange Park to deal with Hyundai of St Augustine as we were told they were the best dealership in the Jacksonville area. That turned out to be very true. We will recommend them to everyone. More

My exerience was awesome. Joey returned all my phone calls while waiting for call to arrive. Eddie was very pleasant during the financing process. I will call you again for the next car in a few years calls while waiting for call to arrive. Eddie was very pleasant during the financing process. I will call you again for the next car in a few years and recommend Joey to all my friends. More

The purchase of a new car is a notoriously unpleasant experience. However at Hyundai of St Augustine the experience was a very pleasurable one. The experience started with a cordial meeting soon after ge experience. However at Hyundai of St Augustine the experience was a very pleasurable one. The experience started with a cordial meeting soon after getting out of our car. Not the usual stampede of salesmen fighting to get to you first to claim you as their territory. As we walked toward the sales room a salesperson asked if he could direct us to anyone in particular. After giving him the name of a salesperson, and being told that person was off for the weekend, we were directed to Roosevelt. Roosevelt asked what type of vehicle we were interested in and many pertinent questions to narrow the choices and provide selections to view. We took a car out for a test drive which lasted about 30 minutes. We were a bit surprised that no salesperson went with us. We found that to be a huge factor in the "no pressure" experience of Roosevelt and Hyundai of St Augustine. After settling on the car we wanted to buy we were (again) expecting the unpleasant haggling over money that typically occurs. But again, Roosevelt and Hyundai of St Augustine exceeded our wildest expectations. Roosevelt knew we had financial information from Kelly Blue Book for our trade-in vehicle and for the Elantra we were purchasing. The money was decided in less than 15 minutes; with us being very happy! Another outstanding feature was the explanation of the workings of the car. That even included Roosie downloading my contact list from my iPhone to the Bluetooth feature of the car. Having been a many, many year Honda Civic owner and fan I can say without any hesitation that the Hyundai Elantra beats the Civic by a wide margin. No wonder the Elantra is 2012 Car of the Year. It certainly is in my book! I just love my car. Thank you Roosie and Hyundai of St Augustine for such a pleasant car-buying experience! More

We couldn't ask for better service or a friendlier atmosphere, Roosevelt even came to the house to set up our garage door opener and Walter was great. atmosphere, Roosevelt even came to the house to set up our garage door opener and Walter was great. More

Best Price in the area. I live in Tallahassee and did everything over the phone and by email. Their finance department was great in helping me get financing I could afford. Randy was the salesman I wor everything over the phone and by email. Their finance department was great in helping me get financing I could afford. Randy was the salesman I worked with and he was great. He took care of everything. All I had to do was get there, complete the test drive, and sign the paperwork. Great experience. I would and will recommend anyone looking for a Hyundai to check them out before buying. More

I did alot of research on the Elantra and I found this I did alot of research on the Elantra and I found this dealership to have the best price and the color in stock for the car I wanted. They were ver I did alot of research on the Elantra and I found this dealership to have the best price and the color in stock for the car I wanted. They were very honest with their pricing and I had a great experience in my car purchasae thru them. More