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Hyundai of St Augustine

Saint Augustine, FL

4.8
5,444 Reviews
Hyundai of St. Augustine is Florida's newest Hyundai dealer. We are family owned and operated and have been in business in Florida for over 20 years. Our organization has 3 Hyundai dealerships with access to over 600 new Hyundais. Our corporate mission statement is "Excellent Service from Excellent People". We invite you to experience the difference at Hyundai of St. Augustine!
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1111 Marketplace Dr.

Saint Augustine, FL

32084

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Showing 5,444 reviews

January 05, 2013

I am in sales and do not like high pressure presentations. Roosevelt listened to what I was I was saying and assisted me in making a sound decision without any cliche or pressure tactics. He kn More

by fl27510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2013 -

Hyundai of St Augustine responded

Thank you for the kind words and candid feedback. We are glad to hear you enjoyed working with Rosie, he is a valuable member of our team. Welcome to the Hyundai of St. Augustine family, and please don't hesitate to contact myself or any member of our team if there is anything we can do to continue to exceed your expectations. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine

January 04, 2013

Darryl is very good to work with and he is not pushy. I would recommend him to anyone. I almost never write reviews but he did a great job and followed up on everything that he said that he would. More

by GRHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2013 -

Hyundai of St Augustine responded

Thank you for the kind words and candid feedback. We are glad to hear you enjoyed working with Darryl, he is a valuable member of our team. Welcome to the Hyundai of St. Augustine family, and please don't hesitate to contact myself or any member of our team if there is anything we can do to continue to exceed your expectations. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine

January 03, 2013

I had already done my research when I decided to come to St. Augustine to buy my new Hyundai Elantra. Everything I had read and learned indicated I would get a good selection and a good deal. I was not diss More

by KathT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2013 -

Hyundai of St Augustine responded

Thank you for the kind words and candid feedback. We agree, there is a lot of paperwork for the transaction due to legal documents with the state and lender. To shorten the time a little bit, we have added a third business manager to assist us with the paperwork. Welcome to the Hyundai of St. Augustine family, and please don't hesitate to contact myself or any member of our team if there is anything we can do to continue to exceed your expectations. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine

January 02, 2013

I was very satisfied with the dealership, sales person was very helpful, he spent alot of time finding the car and financing for me and didn't stop until i was happy. The sales manager even got involved t More

by marrd
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn
Jan 01, 2013 -

Hyundai of St Augustine responded

Thank you for the kind words and candid feedback. Welcome to the Hyundai of St. Augustine family, and please don't hesitate to contact myself or any member of our team if there is anything we can do to continue to exceed your expectations now or in the future. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine

January 01, 2013

I was extremely impressed with the proffesionalism and product knowledge of our salesman Mr. Shaun M Hays, all questions were satisfactorally answered. I had requested and got a no "High Pressure" sales e More

by Jose Echevarria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Michael Hays
Jan 01, 2013 -

Hyundai of St Augustine responded

Jose, Thank you for the kind words and candid feedback. We are glad to hear you enjoyed working with Shawn, he is a valuable member of our team. Welcome to the Hyundai of St. Augustine family, and please don't hesitate to contact myself or any member of our team if there is anything we can do to continue to exceed your expectations now or in the future. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine

December 31, 2012

Darryl was very unprofessional and was unwilling to negotiate at all on the used vehicle I was interested in. Do not understand how this was rated dealer of 2012 will sales people like this working fo More

by Shawhite
Friendliness
Price
Recommend Dealer
No
Jan 22, 2013 -

Hyundai of St Augustine responded

Shawite, thank you for bringing this to my attention and I appreciate the communication we had on the Dealerrater forum regarding your concerns. I sincerely apologize that you had a negative experience working with Darryl Clark. We advertise all of our vehicles with agressive and competitive prices on the Internet. Because of this, there is very limited room to negotiate on the price as it is close to our internal cost after reconditioning on the vehicle. We have only one to three hundred dollars on average between our cost and the posted Internet price. Because of this,some of our valued guests feel that we are not working with them because they want to negotiate. I will definitely bring this to the attention of Darryl's supervisors, Wade Wahy and Jimmy Feliceano, to review Darryl's guest communication skills so that he may improve upon the way he explains our pricing strategy. Once again, thank you for bringing this to our attention as it is only through candid feedback like yours that you have provided that we may grow as an organization. As we have discussed, I would like to send you a check to cover your gas and inconvenience you incurred by driving to our dealership. Our database does not have your address on file, can you please respond in the Dealerrater forum with the address you would like me to send the check to. Thank you. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine 904-797-7800 ext 114

December 31, 2012

Demetrius was well prepared for our appointment. He had pulled up a Sonata Limited and an SE that matched the color and equipment we had discussed over the phone. While we were viewing the cars, Jimmy Fel More

by GeraldMcKiernan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 01, 2013 -

Hyundai of St Augustine responded

Gerald, Thank you for the kind words and candid feedback. We are glad to hear you enjoyed working with Demetrius, he is a valuable member of our team. We sincerely appreciate your loyalty to the Hyundai of St. Augustine family, and please don't hesitate to contact myself or any member of our team if there is anything we can do to continue to exceed your expectations now or in the future. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine

December 31, 2012

Great product sold by an extraordinarily professional sales team. The DiFeo team redefines the automobile purchasing experience ... from pain to pleasure. Highly recommend to anyone in the market for a n More

by rl098
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Wade Wahy
Jan 01, 2013 -

Hyundai of St Augustine responded

Thank you for the kind words and candid feedback. Welcome to the Hyundai of St. Augustine family, and please don't hesitate to contact myself or any member of our team if there is anything we can do to continue to exceed your expectations now or in the future. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine

December 30, 2012

Always a pleasure - great dealership!! Have bought 2 cars here and always do my service with them. Always an outstanding experience - timely service, friendly and informative service advisors. My sale More

by Paddyh17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Girdwood
Jan 01, 2013 -

Hyundai of St Augustine responded

Thank you for the kind words and candid feedback. We sincerely appreciate your loyalty to the Hyundai of St. Augustine family, and please don't hesitate to contact myself or any member of our team if there is anything we can do to continue to exceed your expectations now or in the future. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine

December 30, 2012

From the initial contact via phone call to the goodbye handshake at the dealership, Kyle Showalter presented himself in a professional, respectful and expert in his job. It was a pleasure buying a car wi More

by Schuknecht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Showalter
Jan 01, 2013 -

Hyundai of St Augustine responded

Thank you for the kind words and candid feedback. We are glad to hear you enjoyed working with Kyle, he is a valuable member of our team. Welcome to the Hyundai of St. Augustine family, and please don't hesitate to contact myself or any member of our team if there is anything we can do to continue to exceed your expectations now or in the future. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine

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