Hyundai of St Augustine

8 other dealerships were high pressure and unethical. They lied about stock, features, and price. At Hyundai St. Austine, price was right. Had interior/exterior color in stock. No pressure, quic They lied about stock, features, and price. At Hyundai St. Austine, price was right. Had interior/exterior color in stock. No pressure, quick & friendly & knowledgeable. Explained features of new car well. Encouraged test drives of different vehicles. Made process easy, not a hassle. No buyer remorse. More

Hi: For the first time in my life; I was pleasantly Hi: For the first time in my life; I was pleasantly surprised to find that buying a car could be a good experience not bad..From the selection , tes Hi: For the first time in my life; I was pleasantly surprised to find that buying a car could be a good experience not bad..From the selection , testing & financing alfl went better than I thought it would. Got a great deal on the sante fe ,and Iam more than pleased ..Would recommend to anyone St.Augustine HYUNDAI. Excellent Service from Excellent People ::they mean it. Dave Peters & son Bunnell,Fl. More

I have been buying cars for 50 years and I can honestly say this was the best car purchasing experience I've ever had . I was attracted to the Hyundai St Augustine WEB site because they didn't require a p say this was the best car purchasing experience I've ever had . I was attracted to the Hyundai St Augustine WEB site because they didn't require a phone number contact like most dealerships do. I didn't want to be phone harassed and began my email correspondence with salesman Roosevelt Ramsubhag. After several email exchanges we arrived at a price and I was asked if it would be permissible for Roosevelt to call me. I agreed and a confirmation on the terms and price were verbally exchanged. I drove across state to pick up the vehicle. Upon arriving, me and my wife were warmly greeted by Roosevelt. His welcome felt sincere and we were even more impressed how he handled our transaction. Bottom line is we never felt pressured to purchase additional services or products. There were no surprises in the terms and prices we had exchanged over the phone and internet. Because of my vehicle color requirements, Roosevelt had coordinated bringing up the Genesis V8 with tech package from the Cocoa beach Hyundai dealership. He took us through the elaborate details of the vehicle and spent at least an hour showing us all the operational considerations that go with a vehicle of this type. We met with the financial director (Jason Parsons)to close the deal which turned out to be a very good experience as well. He never hinted at trying to sell us the old standards like undercoating,extra protection etc. The total experiences were not only painless but truly gratifying. My only regret is I don't live close enough to have my Genesis serviced by their shop. I can hardly wait until I need another vehicle because I know I will be treated with care and respect from Hyundai of St Augustine. More

I cannot say enough superlatives about the dealership from the General Manager, their sales personnel and especially their service. Every time I have contact, it's one good experience after the next. from the General Manager, their sales personnel and especially their service. Every time I have contact, it's one good experience after the next. First class outfit from top down! Travis Tabor More

Bought a 3.8 V6 Genesis Tech Pkg. I was in contact with Ryne and Andrew on email only all through the process and they answered each and every question I had and responses were very quick. There was no pre Ryne and Andrew on email only all through the process and they answered each and every question I had and responses were very quick. There was no pressure to buy. I kept communicating with them for almost over a month and it was always email only. They gave me good proper answers to all my qeuestions and even sent me photos that I asked them to take and send me. When it came to price, i asked for all inclusive price and they gave me a very neat break down of dealer fee and tax tag title etc with an out the door price. I was happy to see no hidden costs. At no point did they attempt to call me or ask for my phone number as I did everything though email only. i drove up from Orlando and they had the car in the front porch waiting for me fully fueled up, I test drove it and then gave them the parts I wanted changed (Genesis front, rear and steering badges and wheel badges). They did it right there in front of me and made sure they took care and protection not to scratch or damage anything. I was happy with that. Took it back washed and waxed it (watched over it as well) and had it ready. Only then did we go to sign papers and they also got me a better rate than my bank. Process was smooth, no hasstle or haggle. All paperwork was done error free and systematically. I was given a copy of all the documents and I asked for a few other copies and they willingly gave copies of all documents I asked for (even reference documents). They offered to drive back my car to Orlando as I drove up to St Augustine from Orlando. Though they could not get a driver the same evening, they got it back to me the next afternoon which made me happy. Overall a great experience and will definetly buy from them. More

All the the guys at the dealer we friendly, helpful and wonderful. They all took their time to make sure we were satisfied and were not pushy. I will only buy cars from them from now on after 30 years of b wonderful. They all took their time to make sure we were satisfied and were not pushy. I will only buy cars from them from now on after 30 years of buying cars this was the best experience I have ever had with a car dealer. More

Kirk greeted us immediately upon our arrival for routine service. We waited for the service to be performed and it was done in a timely, friendly, and professional manner. A part had to be ordered so we t service. We waited for the service to be performed and it was done in a timely, friendly, and professional manner. A part had to be ordered so we took it back to have that part replaced and Kirk kept us up to date on the progress as we waited for the work to be done. More

I spoke with this salesman over the phone several times and then flew from New York to purchase a vehicle. Upon my arrival, the salesman had one of each of the models I was interested in, waiting for me t and then flew from New York to purchase a vehicle. Upon my arrival, the salesman had one of each of the models I was interested in, waiting for me to look at. I test drove the car and decided to purchase the vehicle. He showed me all the colors available, explained all the features in the car and there was no pressure at any point during the sale. He was more than accomodating for my specific needs and more than willing to help with after the sale servicing of the vehicle. During my sales experience, I also met the sales manager and owner of the dealership, both of whom were also more than helpful. I cannot say enough about the attention and assistance I experienced in this purchase. Although I was purchasing this vehicle for someone who lives in Florida, while I reside in New York. I have to admit, if I need to purchase a vehicle for myself in the future, it will be from this dealership in Florida and I'll drive the car home to New York. I have never had such a pleasant experience when purchasing a car! More

Outstanding experience in all respects. Eddy Hackney, our sales rep was a superb saleman and certainly knows what both customer focus and satisfaction is all about! Moreover, the positive attitude and custom sales rep was a superb saleman and certainly knows what both customer focus and satisfaction is all about! Moreover, the positive attitude and customer focus exhibited by the entire staff, including Manager Jimmy Feliciano and General Manager Andrew DiFeo was amazing. This is no ordinary sales staff--just a fabulous and smooth transaction. I'll be recommending friends and family to Hyundai of St. Augustine and I'll be back for my next vehicle. I'm a delighted customer and your dealorship exceeded my expections by a ton. Thank-you! Steve Swenson More

We have been buying new cars for over 35 years and this was the best overall experience we have had with a new car dealership. Ryne was friendly, knowledgeable of the car we were interested in purchasing was the best overall experience we have had with a new car dealership. Ryne was friendly, knowledgeable of the car we were interested in purchasing (Genesis) and made the sale a pleasant experience. More