Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Hyundai of St Augustine - Service Center
St. Augustine, FL
1,139 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
1,139 Reviews of Hyundai of St Augustine - Service Center
Sort by
December 03, 2013
We brought the car in for a 30,000 mile service and to replace a broken wiper blade. There was a discrepancy concerning changing the oil too early. Hyundai loaned me a wiper blade and ordered a new arm. replace a broken wiper blade. There was a discrepancy concerning changing the oil too early. Hyundai loaned me a wiper blade and ordered a new arm. When I brought the car in mid week the scheduled service was on time. They replaced the oil and filter and the wiper blade very quickly and washed and vacuumed the car. We could not be happier with the service both now and ever since we purchased our Sonata. We have not had comparable service anywhere else in all the years we have owned automobiles. More
by treebeard
November 28, 2013
Service work performed met all expectations. Quality, professionalism and timeliness of work performed met all requirements. Top notch service team overall. Friendly, fast and courteous. professionalism and timeliness of work performed met all requirements. Top notch service team overall. Friendly, fast and courteous. More
by spike90KY
November 23, 2013
In a few hours my car was towed, serviced, tested, and washed. Danny called me back twice and the Hyundai road side service was flawless. I didn't enjoy breaking down but I could not have asked for a be washed. Danny called me back twice and the Hyundai road side service was flawless. I didn't enjoy breaking down but I could not have asked for a better response to my situation. Thank you! More
by estudnicki
Employees Worked With
Danny in Service
November 21, 2013
From the purchasing until today in which our Sonata Hyundai was serviced our experience has been nothing but extremely pleasing with kindly attitudes and professionalism with Management, Sales and Serv Hyundai was serviced our experience has been nothing but extremely pleasing with kindly attitudes and professionalism with Management, Sales and Service personnel Mary Hanley More
by Brannigan1
Employees Worked With
September 08, 2013
Debbie and Shawn both worked really hard to get my car fixed. I really appreciated their patience with me and working to get it right. fixed. I really appreciated their patience with me and working to get it right. More
by Spowers31
Employees Worked With
Debra, Debbie Girdwood, Shawn Michael Hays
August 27, 2013
Ms. Buck is great!! Always smiling and ready to serve you. I don't have to tell her my name, she knows me once I step out the car. Thanks again Ms. Buck your customer service is 101%. you. I don't have to tell her my name, she knows me once I step out the car. Thanks again Ms. Buck your customer service is 101%. More
by Pinktoy
Employees Worked With
August 25, 2013
Fast, friendly, and courteous service. Setting appointment was easy. Kept me informed as to the status of the car. I like having the car washed at the end of the service. appointment was easy. Kept me informed as to the status of the car. I like having the car washed at the end of the service. More
by CarlD
Employees Worked With
Did not find service reps name
August 23, 2013
My Hyundai Sonata needed a new battery after only 2.7 years, which seems at least a year too soon. However, the dealership got me a service appointment within two hours, gave me the pro-rated price, and years, which seems at least a year too soon. However, the dealership got me a service appointment within two hours, gave me the pro-rated price, and washed my car. I'm happy. More
by denrclark
Employees Worked With
August 17, 2013
The Service Advisor needs additional customer service training. We purchased our vehicle from your dealership and have dealt with her more than once. Her demeanor is far less than what I would expect fr training. We purchased our vehicle from your dealership and have dealt with her more than once. Her demeanor is far less than what I would expect from an award winning dealership. She needs to project a more helpful attitude. The other members of your staff including the technician, cashier, donut man, passing employees, etc. were very pleasant, attentive and helpful. Each time we've been to your dealership I've ask to speak with the Service Manager regarding my problem and I've been told (every time) he is on vacation or in a meeting. This may be the case but it seems too convenient. I'm passing this along because you asked for my input. I am not in the business of causing anyone a problem and I hope you will accept this in a constructive manner. The jury is still out on your dealership and our repeat business. Robert Easterling (Former Gen. Manager (retired), fortune 500 company and TQM / Quality Service Consultant.) More
by wa4fnh
Employees Worked With
Unknown
August 12, 2013
Ron was amazing to deal with. He sold me my car and took care of everything when I called for service. I would recommend this dealership to anyone just because of Ron. care of everything when I called for service. I would recommend this dealership to anyone just because of Ron. More
by Fsukat724
