Hyundai of St Augustine - Service Center

Debbie and Cheryl ROCK! They always remember me and greet me with a smile. This last time I sent my wife down. Not only did they know who she was but they even asked how I was doing. If I didn't kno greet me with a smile. This last time I sent my wife down. Not only did they know who she was but they even asked how I was doing. If I didn't know better I would think I was their long lost cousin! When they call on a service tech (to ask me more info to better diagnose the issue) the tech always starts the conversation by extending his/her handshake and introducing themselves. Running at a professional level like this will always bring me back. Please tell your entire staff how pleased I am and how much their professional conduct makes a difference. Ted Hill My car: Sonata V6 My wife's car: Elantra ****will by my next car from Saint Augustine Hyundai too! More

I bought my used car at Hyundai of St Augustine. My sales experience was horrible. When I got home with my car I discovered there was a small pit in my windshield that was noted on the initial report sales experience was horrible. When I got home with my car I discovered there was a small pit in my windshield that was noted on the initial report when the car was taken in. I was directed to Cheryl to get this fixed, procure headrests for my back seat, and get the second key made for me because I had only received one set when I got my car. Cheryl was wonderful. She called the guy that did there window repairs. He made a special trip to the shop to make the repair. It looks great. Cheryl ordered my headrest for me and gave me a key blank for the service department to go have my key made. I subsequently found out that I could not get the key made from their key blank. When my headrest came in and I told this to Cheryl she called the person who does their. That person also made a trip over to fix my key. Cheryl has excellent follow through, is very helpful and cheerful. She is a pleasure to do business with. Although I did not enjoy my car buying experience I look forward to having my car serviced there because of Cheryl. More

It was time for my 3rd oil change. I made the appointment on-line very easily and for 8:30 AM. I arrived at the dealership 5 or 10 minutes early and Cheryl Buck greeted me in the drive-up with paperwork alre on-line very easily and for 8:30 AM. I arrived at the dealership 5 or 10 minutes early and Cheryl Buck greeted me in the drive-up with paperwork already in hand. We reviewed the service needed and my care went immediately to service. The salesperson that sold me the car, David Bunn, found me getting coffee and we chatted about my great experiences with my Sonata. At 9:05 Cheryl Buck walked up and said my car was finished with service and also fully cleaned inside and out. Now that is great service . . . while drinking a cup of coffee (very good one I might add) my car was serviced, inspected and washed and vacuumed and done. All in about 30 minutes. Great service! More

This was the first service for a brand new Elantra purchased for my daughter. The service department was wonderful. They inspected the entire vehicle, changed and replenished all of the fluids and w purchased for my daughter. The service department was wonderful. They inspected the entire vehicle, changed and replenished all of the fluids and washed and vacuumed the car. My daughter was treated like royalty. Thank you very much. More

Staff is friendly. Service Adviser Debbie is very knowledgeable in her area. The new waiting room is roomier and looks nicer. They always wash my car. knowledgeable in her area. The new waiting room is roomier and looks nicer. They always wash my car. More