Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Hyundai of St Augustine - Service Center
St. Augustine, FL
1,243 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
1,243 Reviews of Hyundai of St Augustine - Service Center
Sort by
July 20, 2025
Tunde my service advisor has been fantastic. She treats me like I'm important and my opinion matters. We came in one day when Tunde was off and service advisor Bryan helped us. He also is a su She treats me like I'm important and my opinion matters. We came in one day when Tunde was off and service advisor Bryan helped us. He also is a super representative of the dealership. My excellent experience with Hyundai of St Augustine tells me that this is normal for them. More
by TNEWDAWN
Verified CustomerEmployees Worked With
July 19, 2025
Great experience! She’s the best. Everyone is super there and I enjoyed a drink and a snack and took advantage of the wifi so I could answer my work emails. She’s the best. Everyone is super there and I enjoyed a drink and a snack and took advantage of the wifi so I could answer my work emails. More
by CHASEYVILLE
July 18, 2025
Tunde and all your people are great. I love the coffee and snacks you have. This is the 3rd time you asked me for a review. I will not waste time if you send me another one regarding I love the coffee and snacks you have. This is the 3rd time you asked me for a review. I will not waste time if you send me another one regarding the same visit. More
by miamial
Employees Worked With
July 17, 2025
Justin is quite possibly the worse service advisor ever. First off he talks so quiet it’s as if he’s in a library, you can hardly hear every other word. Second, he has no idea what he is talking about, on a First off he talks so quiet it’s as if he’s in a library, you can hardly hear every other word. Second, he has no idea what he is talking about, on a $50 part he says + labor I rounded it up to $500. How the xxxx is labor $450? Justin must be getting paid directly for the labor because that is out right xxxxxxxx. Also I came this Hyundai a month ago for an oil change package that includes all fluid top offs, now after a month I come back and find out I need brake fluid, that Justin wants to charge me $150 for. I asked him why wasn’t it topped off at the oil change, he responded with it’s only topped off if it’s needed. So what is when it’s needed? When it’s bare minimum brake fluid so instead of it being topped off it’s just nothing is going to be done at all. These service reps and this dealership is a scam and their mechanics are frauds. This dealership is the epitome of why people don’t trust dealerships. I wouldn’t recommend this Hyundai or any Hyundai to anyone after this place. Great job setting a terrible example for you franchise. More
by rteyechea2
Employees Worked With
July 17, 2025
It used to be amazing and the last few times I went , it took forever, they used to wash the car inside out when we do oil change, but now no more, impossible to reach the service department on the phone took forever, they used to wash the car inside out when we do oil change, but now no more, impossible to reach the service department on the phone , I forgot my charger tried to call , left several messages/ till this day nobody called me back. I had to call Germaine, the sale man to have him check for my charger. Honestly . I don’t think I’ll use the service department for in the future. More
by yael.jaz.nyc
July 16, 2025
They were quick, fixing my key pads and doing an oil change, in and out in under one hour. change, in and out in under one hour. More
by Ckurtz
July 15, 2025
excellent experience every time. Clean, efficient and i'm in and out! Everyone is super nice too. Clean, efficient and i'm in and out! Everyone is super nice too. More
by alana.marchese
Employees Worked With
July 15, 2025
Justin always is professional, attentive and knowledgable. Always a pleasure to work with. We have 3 cars he takes care of. knowledgable. Always a pleasure to work with. We have 3 cars he takes care of. More
by TBUCH1
Employees Worked With
July 15, 2025
Made appointment and arrived early. They were fast and efficient. Was done in 1 hour. They were fast and efficient. Was done in 1 hour. More
by westburyme
July 15, 2025
Mirena was very professional ,informative and accommodating in helping us getting our car serviced. Excellent service. accommodating in helping us getting our car serviced. Excellent service. More
by gjmanias
Employees Worked With
