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Hyundai of St Augustine - Service Center

St. Augustine, FL

4.7
1,121 Reviews

1,121 Reviews of Hyundai of St Augustine - Service Center

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March 13, 2025

Wonderful experience, vehicle was in and out very quickly, with Mirena even wiping the windows personally. Couldn’t ask for better service! Repairs done very quickly, even had the opportunity to talk More

by SANDER1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Runyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 13, 2025

It’s a lease car. Oil changed and rotating tires was done. Car had 1064 miles. Don’t know name of person doing the job, he was friendly. More

by frperidot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Payne?
Mar 15, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 12, 2025

The staff was friendly and shared excellent customer service. I felt comfortable and would recommend this dealer to my friends. More

by deeday386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 11, 2025

Very easy to work with, it is explain what is being done, and also gives the customer what needs to be to keep the car running correctly along with ensuring safety, and avoiding costly breakdown’s.. More

by SOPRANO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonah Balaun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 11, 2025

I purchased at Hyundai St Augustine because of the people because of the new location because of the attentiveness of the service department I liked everything about More

by jehiggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew DiFeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Spurlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Raymond
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 08, 2025

Mirena gave exceptional service as always and I will continue to keep coming back to Hyundai of St. Augustine! More

by bspiritas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 08, 2025

Very responsive to your I Mediate needs. Brian was the recent technician assigned to us and he was extremely thorough. So glad we went with St Augustine Hyundai More

by rhines1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Reveron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tunde O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian in the service dept
Mar 08, 2025 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 08, 2025

After 9 calls I finally spoke to Modena Napier. She is an outstanding rep for your dealership. She went out of the way to take care of the issue with my Pallisade. I have no good thing to say abou More

by CSEAGLE77
Recommend Dealer
No
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Hyundai of St Augustine responded

Our sincere apologies for the lack of communication from our team. We appreciate you bringing this to our attention and our service director, Joe King, would like to address your concerns personally . Joe can be reached directly at joeking@hyundaiofstaugustine.org . We appreciate your understanding as Joe and the team work harder and smarter to improve as an organization.

March 06, 2025

worst dealership ever customer service sucks they are a scammer and the lease go on and on More

by denisecabrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Hyundai of St Augustine responded

Our sincere apologies our team did not exceed your expectations. We recognize we can always improve and candid, constructive feedback is valuable to us as an organization. Our service director, Joe King, would like to learn more about your experience so he can address your concerns personally and work with the team members involved on where we can improve. Joe can be reached directly at joeking@hyundaiofstaugustine.org . We appreciate your patience and understanding as we work harder and smarter everyday to improve as an organization for our valued guests.

March 05, 2025

The service time for the first oil change and tire rotation on a new vehicle purchased from this dealership took 2.5 hours. That is unacceptable! More

by lkburkhard
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Hyundai of St Augustine responded

Our sincere apologies for the extended wait time during your most recent service visit. We continue to work daily on recruiting, training, and retaining qualified technicians to perform quality work in a timely manner. Our service director, Joe King, would like to learn more about your experience and address your concerns personally. He can be reached directly at joeking@hyundaiofstaugustine.org . We appreciate your patience and understanding as we continue to grow as an organization.

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