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INFINITI OF DENVER

Aurora, CO

4.9
965 Reviews
INFINITI OF DENVER is your destination for a new and luxury pre-owned INFINITI vehicles. We are conveniently located 3.9 miles east of I-25 and Hampden as it turns into Havana. Since 1993 our dedicated and knowledgeable sales and service team continue to provide the highest level of customer service. Choose INFINITI OF DENVER for all of your automotive needs. Our award winning Service department is open six days a week to repair your INFINITI. As a convenience to customers searching for INFINITI OEM parts INFINITI OF DENVER parts eStore is accessible 24 hours a day and can be delivered to your home. Positioned along Havana St, our luxury dealership is centrally located on the Denver/Aurora border, 5 minutes from the Denver Tech Center and 10 minutes from downtown Denver. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! For interactive driving directions and other contact information. We look forward to serving you!
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2990 S Havana St

Aurora, CO

80014

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Showing 965 reviews

April 19, 2024

Clark Hearold is a great service representative, he got me my loaner vehicle 🚗 in a timely manner for me to get to work. PS all the staff is friendly at the facility. More

by Mark Batman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember the lady that works across from Clark’s desk but she was very nice and helpful as well. She basically helped me with the loaner vehicle. White lady with Burnett hair, she’s awesome 🤩
Apr 21, 2024 -

INFINITI OF DENVER responded

Mark Batman- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We're committed to providing the best possible service to our customers and your review is a testament to that. We think Clark is pretty special also. We have been lucky to have him a part of our team for almost 25 years. He will be estatic about your kind words. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.

April 18, 2024

I recently had the pleasure of engaging with Infinity for my financial needs, and I must say that my experience exceeded all expectations. From the moment I walked in, I was greeted with warmth and profe More

by alfonsobernal205
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karin
Apr 19, 2024 -

INFINITI OF DENVER responded

alfonsobernal205 - Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER. We're committed to providing the best possible service to our customers and your review is a testament to that. Karin & Abigail will be so excited about your kind words. We are so happy you are happy. It is customers like you that make our job so rewarding. Thank you for your loyalty and support. Congrats on your new vehicle. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

April 16, 2024

They didn’t have the car we were looking for, but a day or two later they called us with what we were looking for. The only problem is that there is an annoying squeak that they said they had fixed. It was More

by papat8786
Recommend Dealer
Yes
Employees Worked With
Jason Gerard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Abigail Rubio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

INFINITI OF DENVER responded

We're genuinely disappointed to hear about your negative experience, Papat8786. We value your feedback and want to make things right. Tim, our Service Manager, is eager to have a direct conversation with you to address your concerns. However, since we can't identify your name from your handle, could you please contact Tim at 303-671-6000 at your earliest convenience? We're committed to resolving this issue to your satisfaction.

April 14, 2024

Service department is the best! We trust Chris with all of our vehicles and he always takes great care of us More

by Kim Harmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

INFINITI OF DENVER responded

Kim - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We think Chri is pretty special also. We have been lucky to have him a part of our team for almost 15 years. He will be excited about your kind words. We are so happy to have you as a custom er and we look forward to seeing you in the future.

Apr 16, 2024 -

INFINITI OF DENVER responded

Kim - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We think Chri is pretty special also. We have been lucky to have him a part of our team for almost 15 years. He will be excited about your kind words. We are so happy to have you as a customer and we look forward to seeing you in the future.

April 13, 2024

The dealership is awesome. Their customer service is outstanding whenever we set up an appointment. They’re very accommodating and we appreciate that. More

by caryllawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

INFINITI OF DENVER responded

caryllawson - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We're committed to providing the best possible service to our customers and your review is a testament to that. The customer service team will be so excited about your kind words. It is customers like you that make our job so rewarding. Thank you for your loyalty and support. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

Apr 16, 2024 -

INFINITI OF DENVER responded

caryllawson - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We're committed to providing the best possible service to our customers and your review is a testament to that. The customer service team will be so excited about your kind words. It is customers like you that make our job so rewarding. Thank you for your loyalty and support. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

April 11, 2024

I found Infiniti of Denver to be an outstanding dealer for service. My service advisor, Jeremy, was prompt and professional. I will not ever return to Mike Ward ever again. More

by bsmackenzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Strnad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

INFINITI OF DENVER responded

bsmackenizie- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Jeremy will be excited about your kind words. We think he is pretty special, also. We're committed to providing the best possible service to our customers and your review is a tes tament to that. Welcome to INFINITI OF DENVER and we look forward to seeing you again

Apr 15, 2024 -

INFINITI OF DENVER responded

bsmackenizie- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Jeremy will be excited about your kind words. We think he is pretty special, also. We're committed to providing the best possible service to our customers and your review is a tes tament to that. Welcome to INFINITI OF DENVER and we look forward to seeing you again

April 10, 2024

Nice and neat place. I like everything about this dealership. They have comfortable lounge with drinks and snacks. They even have a place for my kid to play, while my QX6 More

by Komil D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Strnad
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

INFINITI OF DENVER responded

Komil- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We are glad you enjoyed coming in to see us and your kids enjoyed the playroom. We are sorry to hear your concerns about your engine. The extended warranty company is a 3rd party company and we can not control their decisions they make based off service records. We do know Tim xxxx, our Service Manager has been talking with you. Thank you for taking his call.

April 10, 2024

My wife and I have been purchasing vehicles from Chris and Amy for almost 10 years and have had a wonderful experience every time! From Sales to Service, they take care of everything the right way! We ref More

by Phil Hansing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leshun Veasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Dyke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Gelfand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gerard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hardman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

INFINITI OF DENVER responded

Phil! We absolutely love this and both you & Kristy! Thank you for taking the time to let us and others know about your 10 year experience with INFINITI OF DENVER. It IS customers like you that makes our job so rewarding. You have become such a part of our INFINITI OF DENVER family. We are lucky you chose us again and again. Thank you for such kind words. The team will be ecstatic. We know you can choose any dealer, so again, thank you for choosing us for the last 10 years.

April 03, 2024

Infinity of Denver has been a quality provider of sales, care and service for me fir at least 4 decades. I've owned and driven nearly every model Infinity makes and I'm still a satisfied customer! More

by Lfbrownsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

INFINITI OF DENVER responded

Lfbrownsr- I Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We are so lucky to have you a part of the INFINITI OF DENVER family for close to 40 years Your review will help other customers make informed decisions and we can't thank you enough f or that. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER

March 28, 2024

Chris Madigan continues to be my interface with Service. He gets the work done quickly with out any hassle and makes sure the work is reasonably priced. I've been driving Infinitis since 1998 and he is More

by Pauldlatham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leshun Veasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

INFINITI OF DENVER responded

Pauldlatham-Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Clhris will be excited about your kind words. We think he is pretty special, also. Your review will help other customers make informed decisions and we can't thank you enough for that. We are so happy to have you as a customer and we look forward to seeing you in the future.

Apr 09, 2024 -

INFINITI OF DENVER responded

Pauldlatham-Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Clhris will be excited about your kind words. We think he is pretty special, also. Your review will help other customers make informed decisions and we can't thank you enough for that. We are so happy to have you as a customer and we look forward to seeing you in the future.

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