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INFINITI OF DENVER

Aurora, CO

4.9
965 Reviews
INFINITI OF DENVER is your destination for a new and luxury pre-owned INFINITI vehicles. We are conveniently located 3.9 miles east of I-25 and Hampden as it turns into Havana. Since 1993 our dedicated and knowledgeable sales and service team continue to provide the highest level of customer service. Choose INFINITI OF DENVER for all of your automotive needs. Our award winning Service department is open six days a week to repair your INFINITI. As a convenience to customers searching for INFINITI OEM parts INFINITI OF DENVER parts eStore is accessible 24 hours a day and can be delivered to your home. Positioned along Havana St, our luxury dealership is centrally located on the Denver/Aurora border, 5 minutes from the Denver Tech Center and 10 minutes from downtown Denver. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! For interactive driving directions and other contact information. We look forward to serving you!
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2990 S Havana St

Aurora, CO

80014

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Showing 965 reviews

June 12, 2016

Excellent!! Clark has the best customer service!!I will continue to go Infiniti of Denver as long as I live here.They are the best in Denver! More

by dax7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2017 -

INFINITI OF DENVER responded

dax7 Thank you for taking the time to review us at INFINITI OF DENVER. You could choose any dealer, so thanks for making us your dealership of choice. We will pass along the kind words to Clark.

June 07, 2016

Service When I come in to see Clark it is like visiting with an old friend. Clark has been in charge of servicing my vehicle for 14 years. I trust him to tel More

by ShelleyBurnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2016 -

INFINITI OF DENVER responded

Thank you for your kind review! We make sure all of our employees are knowledgeable and courteous, and we are glad to hear that you were pleased with the services that Clark and Chris provided. We look forward to seeing you in the future!

June 06, 2016

Exceptional Service Department and Support Infiniti of Denver has been my "go to" dealer for over 12 years. In addition to their great sales staff, Clark Hearold (Service Dept) deserves specia More

by LizC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2016 -

INFINITI OF DENVER responded

LizC, We are thrilled to hear that we are your go to dealer. Infiniti of Denver strives to go above and beyond your expectations each time you visit us, and we are glad to know that you are happy with your service. We will be sure to pass along the kind words to Clark! All the best, Infiniti of Denver Team

May 19, 2016

exceptional Infiniti of Denver always aims to please. Workers are always friendly and eager to assist. They provide a very comfortable atmosphere and there is More

by Mensa, Akos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2016 -

INFINITI OF DENVER responded

Thank you for your kind review Mensa, Akos. We strive for excellence, and we are glad that you are pleased with our work. We look forward to seeing you again!

May 05, 2016

Terrible. I am a new Infiniti owner, I just purchased a M35x out of state and was looking for a dealer in the Denver area where I live to service my vehicle. Wh More

by JoshuaGoldschmidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown Service Girl, just another receptionist with no brand knowledge
May 06, 2016 -

INFINITI OF DENVER responded

Joshua, we sincerely apologize for your experience. I can assure you this is not a normal business practice at Infiniti of Denver. We try very hard to accommodate all of our clients needs but obviously didn't in this case. We realize you always have a choice and didn't try hard enough for you to choose us. I can only ask you give a second chance by contacting our service manager (Timothy L xxxx) 303-785-1147 for a complimentary oil and filter change. Giving you an opportunity to experience our amazing service department for what is really is.

April 23, 2016

Excellent dealership Infiniti of Denver was outstanding and our salesman, Steven, did a superb job. Excellent service, on time and provided all information that assisted More

by Lawrence Stellmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cleckley
Oct 16, 2021 -

INFINITI OF DENVER responded

Lawrence Stellmon, it's experiences like yours that really keep us motivated! We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

April 22, 2016

Efficient and friendly. Scheduling appointment (by telephone) was easy. I was met promptly when brought vehicle in and routine servicing was handled quickly. Service was fr More

by Dwq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regret that I do not recall name of young man who assisted with servicing.
Dec 29, 2023 -

INFINITI OF DENVER responded

Dwq - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like our team did just that. The team will be excited. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

April 07, 2016

Chuck is great! I have purchased a few vehicles from Chuck Thomas and he is great. I would absolutely buy another car from him. Chuck is a pleasure to work with. More

by Greg Melton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Thomas
Oct 16, 2021 -

INFINITI OF DENVER responded

Greg Melton, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Denver!

March 29, 2016

Best vehicle shopping experience! Infiniti of Denver made my car shopping experience the best! Justin and Valerie Cook made sure I remained a loyal Infiniti customer. I have leased a More

by JulieC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Cook, Justin Lytle, Bernadette Hogue, Stacey Cook
Oct 16, 2021 -

INFINITI OF DENVER responded

Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER. We are very happy to have provided you with such a positive experience!

February 27, 2016

Exceptional Customer Service - Valerie Cook My wife and I contacted "Infiniti of Denver" on a remote possibility of upgrading from our older QX80 which we had purchased from another local Infini More

by RJSJMonte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Ellis
Dec 29, 2023 -

INFINITI OF DENVER responded

RJSJMonte - Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER. We're committed to providing the best possible service to our customers and your review is a testament to that. Congrats on your new QX80 and we love having you a part of our INFINITI OF DENVER family.

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