INFINITI OF DENVER
Aurora, CO
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent!! Clark has the best customer service!!I will continue to go Infiniti of Denver as long as I live here.They are the best in Denver! Clark has the best customer service!!I will continue to go Infiniti of Denver as long as I live here.They are the best in Denver! More
Service When I come in to see Clark it is like visiting with an old friend. Clark has been in charge of servicing my vehicle for 14 years. I trust him to tel When I come in to see Clark it is like visiting with an old friend. Clark has been in charge of servicing my vehicle for 14 years. I trust him to tell me what I really need. He is honest, kind and professional. He sets me up with a loaner car and has my car ready and clean. Thank you Clark. Clark actually had a day off so Chris filled in for him and we were delighted to see the same professionalism we had come to trust from this dealership. Thank you Chris. More
Exceptional Service Department and Support Infiniti of Denver has been my "go to" dealer for over 12 years. In addition to their great sales staff, Clark Hearold (Service Dept) deserves specia Infiniti of Denver has been my "go to" dealer for over 12 years. In addition to their great sales staff, Clark Hearold (Service Dept) deserves special recognition. His professionalism, skills/experience, attention to detail, and caring customer service is truly exceptional. The service department does a great job - EVERY TIME. My service has always been highest quality and Clark and the service team also go above and beyond in meeting my demanding schedule needs. I can't thank them enough. Sincerely Liz Carter More
exceptional Infiniti of Denver always aims to please. Workers are always friendly and eager to assist. They provide a very comfortable atmosphere and there is Infiniti of Denver always aims to please. Workers are always friendly and eager to assist. They provide a very comfortable atmosphere and there is always something to watch, eat or drink. I enjoy my visit every time because of how respectful they are of my time. More
Terrible. I am a new Infiniti owner, I just purchased a M35x out of state and was looking for a dealer in the Denver area where I live to service my vehicle. Wh I am a new Infiniti owner, I just purchased a M35x out of state and was looking for a dealer in the Denver area where I live to service my vehicle. When I was transferred to the service department the young lady who answered the phone was very rude. She did not give me her name either. I had a few questions about my new car and also wanted to come in for an oil change, she couldn't answer a single question and said I needed to talk to a specialist, why even work in service if you can't answer basic questions about the cars you sell and service? She also told me I would have to wait minimum 7 days before I could get a basic oil change!! She then said she was going to transfer me to the specialist she mentioned earlier, all I got was a voicemail. You lost my business. I owned a 7 series BMW before this, and a Lexus RX before that and never have I had such a poor customer service experience from a luxury brand before. The Infiniti dealer I contacted after this is further from my house but worth the extra travel time, they have express service and were a pleasure to work with. More
Excellent dealership Infiniti of Denver was outstanding and our salesman, Steven, did a superb job. Excellent service, on time and provided all information that assisted Infiniti of Denver was outstanding and our salesman, Steven, did a superb job. Excellent service, on time and provided all information that assisted us in making a critical decision. More
Efficient and friendly. Scheduling appointment (by telephone) was easy. I was met promptly when brought vehicle in and routine servicing was handled quickly. Service was fr Scheduling appointment (by telephone) was easy. I was met promptly when brought vehicle in and routine servicing was handled quickly. Service was friendly and alerted me to upcoming needs without pestering me about them. Discussed upgrade and lease options with me, again without pressing too hard. Fast and efficient throughout, such that experience was painless and such that I won't hesitate to return for future servicing without dread. More
Chuck is great! I have purchased a few vehicles from Chuck Thomas and he is great. I would absolutely buy another car from him. Chuck is a pleasure to work with. I have purchased a few vehicles from Chuck Thomas and he is great. I would absolutely buy another car from him. Chuck is a pleasure to work with. More
Best vehicle shopping experience! Infiniti of Denver made my car shopping experience the best! Justin and Valerie Cook made sure I remained a loyal Infiniti customer. I have leased a Infiniti of Denver made my car shopping experience the best! Justin and Valerie Cook made sure I remained a loyal Infiniti customer. I have leased all of my Infiniti vehicles from Infiniti of Denver. I felt valued and they made sure that they retained my business. I received the "red carpet" treatment from the sales to service departments. They made sure not only to keep me as a loyal customer but that I left truly satisfied! More
Exceptional Customer Service - Valerie Cook My wife and I contacted "Infiniti of Denver" on a remote possibility of upgrading from our older QX80 which we had purchased from another local Infini My wife and I contacted "Infiniti of Denver" on a remote possibility of upgrading from our older QX80 which we had purchased from another local Infiniti dealer. We're past customers of Infiniti of Denver there on South Havana, having initially purchased an FX45 back in 2003. We had regretted straying. We received an immediate email response from Ms. Valarie Cook, and a follow-up phone call. We went to meet with her to discuss our preferences and found her to be an exceptional salesperson; very patient and understanding, and she genuinely made us feel like long lost friends. The process was so quick and efficient we left with a brand new 2016 QX80, and, exactly the model we preferred. Valarie took the extra time to ensure we understood the new vehicle's features and functionalities. Thank You Valerie, and Alicia Ellis in Finance. We love our new Infiniti QX80 More