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INFINITI Of Melbourne

Melbourne, FL

4.8
478 Reviews
We appreciate you taking the time today to visit INFINITI of Melbourne. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. When you find the vehicle you want to purchase, you may complete the purchase online and have the vehicle delivered, or simply pick up your new vehicle at INFINITI of Melbourne. Your complete satisfaction is our goal at INFINITI of Melbourne. We sell world-class automobiles and provide world-class service. We understand that you're seeking accurate information, and it is our pledge to deliver. INFINITI of Melbourne is part of The Kelly Automotive Group, serving drivers for over 50 years. We stand behind our vehicles and are the dealer you can count on. If you're in the market for a new INFINITI, you've come to the right dealership. Luxury and performance are yours at INFINITI of Melbourne. If you're looking for a quality pre-owned vehicle, look no further. You can always buy with confidence because almost every used vehicle we sell comes with an exclusive risk-free promise. We want you to love your vehicle, and give you 3 days to make sure it's the perfect car for you. Return it within 3 days for a full refund, or within 30 days in exchange for a different vehicle. That's the risk-free promise and is exclusive to INFINITI of Melbourne and Kelly Automotive Group. Browse our inventory, and let us know if you have any questions. Our staff is happy to answer any and all inquiries in a timely fashion. Thank you again for choosing INFINITI of Melbourne.
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100 N Harbor City Blvd

Melbourne, FL

32935

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Showing 478 reviews

April 19, 2021

Once again the staff at Infiniti of Melbourne did an excellent job of diagnosing and servicing my vehicle. Jen Hardie and Leah Guzman provided the exceptional trademark customer service that can only b More

by Brian Branch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Hardie, Leah Guzman
Apr 30, 2021 -

INFINITI Of Melbourne responded

Brian,Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Chris Saraceno Vice President and Partner Kelly Automotive Group

March 29, 2021

Jackie was and is very knowledgeable and very helpful during the purchasing process. Juan assisted me with the loan process very quickly. I left the dealership a happy customer.😊 More

by QX50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn
Mar 31, 2021 -

INFINITI Of Melbourne responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Chris Saraceno Vice President and Partner Kelly Automotive Group

February 07, 2021

Excellent Customer Service again by Dana Ryder. :)Just Excellent Customer Service again by Dana Ryder. :) Just purchased my 2nd SUV from him! I will always return to Infiniti of Melbourne and refer my f More

by carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristine Pelletier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patric Herrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenn Hardin and Dana Ryder
Feb 09, 2021 -

INFINITI Of Melbourne responded

Carol, Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Chris Saraceno Vice President and Partner Kelly Automotive Group

February 06, 2021

Tunde Divoll made my experience with this dealership exceptional. Despite a few service issues that were out of her control, she took care of arranging easy test drives, despite my low budget and even h More

by coach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tunde Divoll
Feb 09, 2021 -

INFINITI Of Melbourne responded

coach, We loved reading this review! Happy customers are our aim, and it appears Tunde really hit the bulls eye. We’ll make sure to share your experience with her, and if you have any further questions or worries, we’re always available to help. Chris Saraceno Vice President and Partner Kelly Automotive Group

January 15, 2021

I recently dealt with Will Oese in a vehicle purchase. This was an internet sale, so I was a bit ‘nervous’. I must say that the entire experience went well, and no ‘surprises’. Will was always ‘upfront More

by Cjbiss55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Oese
Jan 22, 2021 -

INFINITI Of Melbourne responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Chris Saraceno Vice President and Partner Kelly Automotive Group

October 15, 2020

LISA LOOKS NICE , THE ENTIRE STAFF WAS COURTEOUS ,ATTENTIVE , KNOWLEDGEABLE AND AWARD WINNING .I WILL CONTINUE TO UPDATE MY EXPERIENCES AS THEY TRANSPIRE , STAY TUNED More

by Mburris22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Henderson
Oct 29, 2020 -

INFINITI Of Melbourne responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Chris Saraceno Vice President and Partner Kelly Automotive Group

October 07, 2020

Tyler McNicol was a Great salesman, he went all out ( without pushing us ). He knew all about each car we looked at, & brought cars up for us too look at. We would recommend him to all people. Everyone More

by lynnburris17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Saraceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler McNicol
Oct 08, 2020 -

INFINITI Of Melbourne responded

Lynn, Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Chris Saraceno Vice President and Partner Kelly Automotive Group

October 01, 2020

Sue Thompson in the service department is friendly professional and awesome! She went out of her way to make our family feel welcomed and earn our trust and repeat business. More

by Lisaleedeeter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

INFINITI Of Melbourne responded

Lisa, We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Chris Saraceno Vice President and Partner Kelly Automotive Group

October 01, 2020

I would like to thank Sue Thompson for all her help with my vehicle. At first I was VERY UNHAPPY and would never return to your store. She was not my adviser to start. as I confronted her for help. ( as More

by markvr4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

INFINITI Of Melbourne responded

Mark, Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Sue does for Infiniti of Melbourne and our customers. Hope to see you again soon! Chris Saraceno Vice President and Partner Kelly Automotive Group

September 30, 2020

Patrick H the manager was super helpful, friendly and professional. I live in Kentucky but deal with this dealership because of past experiences Awesome group More

by seanf000
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anna Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patric Herrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

INFINITI Of Melbourne responded

Sean, Thank you for taking the time to write this kind review. We look forward to working with you at Infiniti of Melbourne in the future. Chris Saraceno Vice President and Partner Kelly Automotive Group

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