Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

INFINITI Of Orland Park

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.4
568 Reviews
Contact Dealership

8751 W 159th St

Orland Park, IL

60462

Directions

By Type

Showing 568 reviews

April 26, 2024

Great experience! Keep me informed throughout my visit. Dealership was clean with attentive staff members More

by Ellyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Michael
Report | Print
Helpful
April 25, 2024

Very helpful for great service I received from infinity service center is a some, professional and nice. More

by BTRIPP066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Helpful
April 25, 2024

The location is clean, staff is friendly and extremely professional and provided updates regarding the services performed on my vehicle More

by TMC3OF7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Helpful
April 23, 2024

I did not have an appointment on arrival but the service team lead by Mike, was there to service my vehicle promptly. More

by NICHOLASTANTILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Service
Report | Print
Helpful
April 23, 2024

Good and timely service , however disappointed about the related, very high prices for the recommended services. More

by DEBORAHSULTON3
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Helpful
April 21, 2024

I normally have a great visit however this time was not normal. I did not receive a call that goes over the issues or condition of my car nor that my car was ready and when I finally got to the dealer my p More

by TENEISHAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ahmad Sarhan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
April 21, 2024

John Pullen (JP) is an EXCELLENT salesman. He was patient with me. He listened to me and my concerns. He helped me through the car buying process which made the experience less stressful. Than More

by indiarichards
Recommend Dealer
Yes
Employees Worked With
JJ Vock
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
April 20, 2024

The service with Infiniti has always been outstanding. In all the years I’ve had Infiniti’s it has been great knowing things are taken care of. More

by JMICHAELI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Service
Report | Print
Helpful
April 19, 2024

Service beyond top rating, they care about each customer, communicating clarity and willingness for helping to find solutions. More

by RCASH957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department & checkout cashiers
Report | Print
Apr 19, 2024 -

INFINITI Of Orland Park responded

Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with our service. We strive to provide exceptional care and clear communication at all times. It's wonderful to know that our dedication to finding solutions resonated with you. We appreciate your trust and look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park

Helpful
April 18, 2024

Bought my car at this dealership and it feels like home whenever I’m back. All service members from check in, to inquiries, cashier, and check out were thorough and a complete joy. More

by Dayna Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie
Report | Print
Apr 19, 2024 -

INFINITI Of Orland Park responded

We're truly honored to hear that you feel at home whenever you visit our dealership! Thank you for choosing us for your automotive needs and for taking the time to share your wonderful experience. It's fantastic to know that our team, from check-in to check-out, provided you with thorough and joyful service. Best Wishes, INFINITI Of Orland Park

Helpful
1
2
3
4
...
57