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INFINITI Roseville

Roseville, CA

4.7
622 Reviews
We're a family owned and operated business, proud to serve Roseville and the local Sacramento Valley. Our owner, John Driebe and Executive Manager, Marco Buscaglia have over 30 years combined experience in the car business and value the relationships we've created. We're conveniently located in the heart of Sacramento, right off Highway 80, in the Roseville Auto Mall. We believe in the power of volume pricing and much of our business comes from repeat and referral business. Here at INFINITI Roseville, we invite you to become a part of the family and see for yourself why we say, "Expect More!"
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830 Automall Dr

Roseville, CA

95661

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Showing 622 reviews

July 18, 2025

Always happy with the service I received at Infiniti Roseville. Micah, who is my service rep is wonderful to work with very helpful and doesn’t guilt one into services.. More

by Flygirl926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

Very informative. Finished ahead of schedule. Would have no problem recommending this service department to anyone. More

by miles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

INFINITI Roseville responded

Miles, Thank you for your positive feedback! We’re glad we could provide informative and efficient service, and we appreciate your recommendation. Looking forward to serving you again!

July 17, 2025

Great service Dan is the best & should be running the Service Department. Knowledge, experience & customer service mentality. More

by gstyles1
Recommend Dealer
Yes
Employees Worked With
Dan Chastine
Jul 18, 2025 -

INFINITI Roseville responded

Thank you for the amazing feedback! We're so glad to hear you had a great experience and that Dan made such a strong impression. His knowledge, experience, and dedication to customer service truly make a difference. We'll be sure to share your kind words with him and the team. We appreciate your support and look forward to serving you again!

July 17, 2025

Honest friendly and fast. o am a wisow and jas to take my care in and the staff rook care of me More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan. Awrbice mamager and the shuttle
Jul 18, 2025 -

INFINITI Roseville responded

Lisa, Thank you for the kind words! We are so glad to hear that our team members took amazing care of you during your visit. We look forward to the next time!

July 13, 2025

Great communication, kept me up to date, checked in with me periodically and explained the service in depth. More

by Jvc61fa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

INFINITI Roseville responded

Thank you for your feedback! We're glad to hear our team kept you informed every step of the way and took the time to explain everything thoroughly. Providing clear communication and excellent service is our top priority, and we appreciate you recognizing that!

July 11, 2025

The service advisors are great. The new building and structure are not as upscale as before. More

by MAURARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Caplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

INFINITI Roseville responded

Thank you for sharing your feedback! We're delighted to hear that our service advisors exceeded your expectations. Regarding the building, we appreciate your observation. We’ll certainly pass your thoughts along as we continue to enhance both our service and environment. Thanks again for your input, we value your recommendation and look forward to serving you even better next time!

July 11, 2025

We had a great experience at the dealership and we are very satisfied with everything More

by lindakbarbosa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esther Shamouel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shah Atebar
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Spiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

INFINITI Roseville responded

Linda, Thank you for the 5-star review! We are so glad your experience with us was a great one! We look forward to a long-lasting relationship.

July 09, 2025

Dan Chastain and the team were prompt, professional and friendly! Dan greeted me immediately and got me checked in quickly. I was in and out in less time than I expected. My QX60 was vacuumed, washed and More

by AJJMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

INFINITI Roseville responded

Thank you for taking the time to share your experience! We're thrilled to hear that Dan Chastain and the team provided prompt, professional, and friendly service. Accuracy and efficiency are what we strive for, and we’re glad to see that reflected in your visit. We truly appreciate your kind words and look forward to serving you again!

July 05, 2025

Good service, friendly advisor, helpful and knowledgeable. Only forgot to check one item which was sorted at the end of the visit. The wait was long even though checked in earlier than appointm More

by MAR0171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Prado Services’i adviser.
Jul 07, 2025 -

INFINITI Roseville responded

Thank you for taking the time to share your experience. We're glad to hear that you found our advisor friendly, helpful, and knowledgeable, and that the service issue was ultimately resolved before you left. We appreciate your patience and your understanding, and we’ll be sure to use your feedback to improve the efficiency and consistency of our service. We look forward to the next time we can assist you.

July 02, 2025

The service was spot on. The team communicated very well and exceed my expectations. Goog job More

by Vanwinkle_g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Ussery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

INFINITI Roseville responded

Thank you for the kind words! We are glad your visit was a smooth and efficient one. We look forward to the next time!

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