INFINITI Roseville

Fabulous experience! This was the easiest car purchase we have ever had. Had an appointment with the sales manager (Steven), he even touched bases with me that morning. Sa This was the easiest car purchase we have ever had. Had an appointment with the sales manager (Steven), he even touched bases with me that morning. Sarah was assigned to us for the sale and consultant on the car we were interested in. From beginning to end it only took about 2 1/2 hours and that included walking us through the important features and what we might use the most. We couldn't be happier with this dealership. Thank you Steven and Sarah for a great experience. Penny More

Review of our experience with Sarah I can’t say enough about our experience with Sarah. She went above and beyond our expectations. We would highly recommend her. We will definitely wor I can’t say enough about our experience with Sarah. She went above and beyond our expectations. We would highly recommend her. We will definitely work with her again More

everyone was amazing. great care was taken Everyone was wonderful to deal with from the start. None of the typical car sales stereotype. I have told many people since the purchase how great the Everyone was wonderful to deal with from the start. None of the typical car sales stereotype. I have told many people since the purchase how great the experience was and would highly recommend them. More

Esther was the best! I despise car sales reps... I really do so when I searched online for the car I wanted and got several phone calls from pushy sales reps at several lo I despise car sales reps... I really do so when I searched online for the car I wanted and got several phone calls from pushy sales reps at several local dealerships, I was turned off. Esther at Roseville Infiniti was the only person who took the time to ask what I like, what I wanted, personal preferences, etc. She followed up regularly, nicely... not pushy. She gave me a few weeks when we had family things we were addressing. She called me to let me know she had the car I'd been looking for in stock and invited me in to drive it. She was GREAT. I gave her my business because she EARNED my business. :-) More

Great Experience Sarah was a pleasure to work with. No hassles and very professional. She went out of the way to get the car I wanted. Jeff and Becki rounded out the Sarah was a pleasure to work with. No hassles and very professional. She went out of the way to get the car I wanted. Jeff and Becki rounded out the experience by making sure I was 100% satisfied before walking out the door. More

Sarah from the internet sales is awesome! I bought my car from the Costco Auto Program and Sarah was very very attentive to all my needs. She made the whole process very easy and remain patie I bought my car from the Costco Auto Program and Sarah was very very attentive to all my needs. She made the whole process very easy and remain patient throughout the entire process. I wanted to walk in and out quickly and she was able to accommodate multiple days of me coming in because of my schedule. She even made sure to follow up with me every step of the way to make sure I was satisfied. She was by far one of the most personable and detail oriented sales person I’ve come across I’m very happy to have bought a car from her! More

Very responsive, knowledgeable and kind service. The service was prompt and skilled as well as done in less than the time promised. The car was detailed and washed and looked new. The service was prompt and skilled as well as done in less than the time promised. The car was detailed and washed and looked new. More

Excellent Customer service! I had been driving my car for 12 years and dreading the thought of going through the car buying process. Sarah at Roseville Infiniti made it seamless I had been driving my car for 12 years and dreading the thought of going through the car buying process. Sarah at Roseville Infiniti made it seamless from start to finish! On the day of purchase everything was ready to go when we arrived, the purchase process was quick and easy. I highly recommend Roseville Infiniti! More

Good vibes! My wife and I were not going to buy a car the day we went to the Roseville Automall. We were looking at cars online and our intention was to test dri My wife and I were not going to buy a car the day we went to the Roseville Automall. We were looking at cars online and our intention was to test drive the ones we liked. This, to help us make our final decision. We are owners of an Infiniti M35, and we love it for cost of ownership, among other things. Our favorite car, that we saw online, was the QX50. We thought we would not be able to afford the QX50 the way we wanted it equipped. We also wanted to look at a few other cars by different makers at other dealerships. Let me tell you about the contrast between your dealership and the others. All the dealers met us quick enough in the parking lot and greeted us, but your guy Matt Saretsky made my wife and I feel the most comfortable. At the other dealers, I felt like they were pressuring me to commit to buying a car before they could even define any general deal terms. It didn’t make any sense to me. Moreover, I felt pushed into looking at a very specific car on the lot. At one dealership, I was looking at a 2018 that was dirty and obviously a “demo” car, if such a thing exists. It just looked used to me and had over 2000 miles on it. Matt did no such thing. Within 5 minutes of us arriving at the lot he showed us a 2019 QX50, that we really liked. He did not insult our intelligence by insisting that we convince him that we were there to buy a car. In fact, we told every dealer we saw that we were NOT there to buy a car. Matt asked me what it would take for me to want to buy the car that day, and I told him. 10 mins later, Matt handed me written terms almost to the letter of what we said it would take for us to buy the car that day. Then we test drove the 2019 QX 50. We were impressed with the car in every category. Matt had us test drive a car that had features we thought we would not be able to afford (panoramic moonroof, Heads Up Display, InTouch System, Around-View Monitor, etc.). Matt did a thorough job of pointing out all the features of the car, which was fully loaded. Before we moved on to look at cars at other dealerships we had a great conversation with Jeffrey Monioz who further emphasized what a great deal we were getting. We then continued to the other dealerships. We didn’t leave another dealer with any terms, in writing. Nor did we drive another car, for which we wanted favorable deal. The next day, we returned to purchase the QX50 that Matt showed us! We got there early because we have had longs days buying cars in the past. We started working with Beckie O at around 10 AM and was done and driving of your lot at around Noon. Overall, I would highly recommend paying Infiniti Roseville in the Roseville Automall a visit to get a great car at a good price! More

They made it easy! Paul was amazing and make this sell so easy. He worked with us on the sell price and we were in and out within 30 minutes. When we do purchase a car w Paul was amazing and make this sell so easy. He worked with us on the sell price and we were in and out within 30 minutes. When we do purchase a car we are gonna come back here. Highly recommended More