INFINITI Roseville

A breath of fresh air! I really dread the idea of buying a new car. The idea of it made me anxious and kept me from the dealership for months. Thomas was a breath of fresh a I really dread the idea of buying a new car. The idea of it made me anxious and kept me from the dealership for months. Thomas was a breath of fresh air. Instead of anxiety and dread, I felt encouraged and empowered! Not only did I get the car I wanted for an excellent price, I enjoyed the process. Thanks again Thomas! More

Most Pleasant Car Buying Experience Ever! We’ve been to many dealers in the past and this one made our car buying experience a breeze. Jake was our salesman and our finance was handled by Bec We’ve been to many dealers in the past and this one made our car buying experience a breeze. Jake was our salesman and our finance was handled by Beckie. Both extrememly friendly and exceptional service! From the moment we arrived to look at the vehicle to the signing and choosing of optional equipment/warranty we never felt pressured by anyone. We will definitely return to buy our next vehicle here! More

A Few Words Will Not Due These People Justice! Here's a story about a lovely lady and 3 handsome men. They combined together in all humanity to help this sad, sad girl (think Brady Bunch song). I Here's a story about a lovely lady and 3 handsome men. They combined together in all humanity to help this sad, sad girl (think Brady Bunch song). I first met salesman Tom King (the best of the best). The car I was driving was the subject of litigation and nearing settlement. I was very emotional as I had been dealing with this fraudulant sale for almost 2 years. I told him my story, sobbing at his desk as I was nearly at the end of every nerve I ever thought I had. Tom was empathetic, kind, gentle, respectful and very encouraging. He soon had my tears dried up as we walked around looking at used, quality vehicles that would fall within the settlement amount I was expecting. He encouraged me to leave everything to him. He said this dealership was like no other. A truer statement was never uttered. I was so very shattered by my experience with this other car company, I gladly left everything to Tom. When you meet him, you'll understand, (a more honest, kind face you'll never see). In few short days, suddenly, my litigation settled and I had signed the Settlement Agreement. I contacted Tom and told him we had a settlement and now I could get serious. In a very short time, Tom messaged me and asked if I could get a letter from my attorney regarding the settlement. After talking with my attorney, the next morning, the letter was in my email. From that moment on, Tom, Jeff, Becky and of course Marco went into action, just for ME!!!!! Imagine, if you will, four white telephone booths and out came four angels with wings who surrounded me and made things happen! That Saturday, I drove home in car of my dreams! (Of course, things did not go exactly as planned, do they ever?) Once again,my angels took over and helped me again. They took a HUGEn load off my shoulders, which of course, angels do from time to time. If you are in search of a company to sell you a car, there is no better. They truly are THE BEST OF THE BEST! More

Laid Back No Pressure Thomas was very laid back with no pressure, no attempts at manipulative ploys. He was very friendly, helpful, and honest. Thomas made the buying exp Thomas was very laid back with no pressure, no attempts at manipulative ploys. He was very friendly, helpful, and honest. Thomas made the buying experience of a QX60 pleasurable. I would definitely return to this dealership in the future. More

So far, so good- shopping experience Sarah has been awesome to work with so far. We've been shopping for a new car at a number of dealerships and found Infiniti Roseville to have the bes Sarah has been awesome to work with so far. We've been shopping for a new car at a number of dealerships and found Infiniti Roseville to have the best options. Sarah in particular has been so informative and responsive to any question we've had. You can buy lots of places for lots of prices, but Sarah is the kind of person that makes that difference in why you'll want to buy at Roseville Infiniti. More

Awesome experience! Sarah was patient and understanding, She goes above and beyond service. Loved working with her and would refer her to friends and family. It was quit Sarah was patient and understanding, She goes above and beyond service. Loved working with her and would refer her to friends and family. It was quite the pleasure to work with her. More

Painless Experience! Sarah made my car experience worth the while, and then some. Was never pressured, or felt obligated to close the sale with her, and was very professio Sarah made my car experience worth the while, and then some. Was never pressured, or felt obligated to close the sale with her, and was very professional. Would and will recommend people looking for a nice ride to go through her. Also, great work by Blake for being able to work out some numbers that made sense to me, and lastly Becky for thoroughly explaining all the last additional questions I had about some add on features. Thanks again! More

Great Buying Experience! As someone who has always dreaded the car buying experience, I truly appreciated this exceptional team! Mark, Peter and Marco were wonderful to work w As someone who has always dreaded the car buying experience, I truly appreciated this exceptional team! Mark, Peter and Marco were wonderful to work with. It took me 4 trips to make up my mind but they were all very patient and professional, no pressure. They went out of their way to locate the exact car I wanted. The finance dept was easy to work with, without the high pressure tactics you expect from a dealership, and they continued to search for the best rate even after I left. My experience with Charlie in the service dept also far exceeded my expectations. I definitely recommend Infiniti Roseville! More

Did the right thing We bought a 2017 certified QX70 in January. Good price and very easy purchase process. When we received the vehicle we were told there was only one We bought a 2017 certified QX70 in January. Good price and very easy purchase process. When we received the vehicle we were told there was only one key. We told Thomas (who was involved in the sale) that we would need two. He said he would get one for us at cost. When we found out cost was still over $300 we told Thomas that since this hand't been discussed prior to the sale and our expectation was that a 2017 certified vehicle should have two keys he gave us the second at no cost. Thomas did the right thing and we appreciate it. This is my second Infinity and I'm already planning for my third. Grate cars and the Roseville and Elk Grove dealers are great. More

Thank you Marco Buscaglia & Steven Harris I would like to thank Marco Buscaglia, one of the new owners of Infiniti of Roseville. Your professional and prompt attention to my leasing concerns I would like to thank Marco Buscaglia, one of the new owners of Infiniti of Roseville. Your professional and prompt attention to my leasing concerns where addressed quickly resolving all my concerns. It was a real pleasure meeting you, and I’m very pleased with the outcome of our transaction. Thank you!!!! Kellie Friel Steven, I’d like to thank you for always being professional and always being on top of your game. Youve been great to work with, and I’ve been fortunate to get to work with you on several deals over the years. You are an asset to the dealership!! Thank you!!! Kellie Friel More