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INFINITI Roseville

Roseville, CA

Overview
Employees
Reviews
Vehicles
4.8
789 Reviews
We're a family owned and operated business, proud to serve Roseville and the local Sacramento Valley. Our owner, John Driebe and Executive Manager, Marco Buscaglia have over 30 years combined experience in the car business and value the relationships we've created. We're conveniently located in the heart of Sacramento, right off Highway 80, in the Roseville Auto Mall. We believe in the power of volume pricing and much of our business comes from repeat and referral business. Here at INFINITI Roseville, we invite you to become a part of the family and see for yourself why we say, "Expect More!"
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830 Automall Dr

Roseville, CA

95661

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Showing 414 service reviews

April 16, 2026

Nice and caring people. Great customer service and they take really good care of your car. More

by Stoddard7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Buscaglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Driebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadine Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Prado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2026 -

INFINITI Roseville responded

We’re so glad to hear you experienced great customer service and felt well taken care of. It’s wonderful to know our team made a positive impression. Thank you for choosing INFINITI Roseville.

April 16, 2026

I had been extremely upset with Infiniti Roseville after my last service, however Jairo renewed my trust in your dealership. He provided great service and actually listened to me, unlike the last Service More

by KARIGILLERAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2026 -

INFINITI Roseville responded

We truly appreciate you sharing this with us. We’re so glad Jairo was able to renew your trust and provide the attentive service you deserved. It means a lot to know he listened and helped turn your experience around. Thank you for giving us another opportunity and for choosing INFINITI of Roseville. We look forward to taking great care of you and your vehicle.

April 15, 2026

While I don't care for the service dept. manager Mike at all (he is a incredibly difficult to work with), Miguel is great and super helpful. He communicates well and keeps me updated on my v More

by ASEEBACH7
Recommend Dealer
Yes
Employees Worked With
Miquel
Report | Print
Apr 16, 2026 -

INFINITI Roseville responded

We appreciate you sharing your experience with us. We’re so glad to hear that Miguel provided a helpful service and kept you well informed throughout your visit. Your feedback is important to us, and we’re always working to provide the best possible experience. Thank you for choosing INFINITI Roseville.

April 15, 2026

Warm and professional Jairo was good in communication and follow through. And the car work was great More

by Hector27
Recommend Dealer
Yes
Employees Worked With
Jairo
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Apr 15, 2026 -

INFINITI Roseville responded

We’re so happy to hear Jairo provided warm, professional service and kept you well informed throughout the process. It’s great to know you were pleased with the work on your vehicle. Thank you for choosing INFINITI of Roseville!

April 10, 2026

Everyone was very friendly and helpful throughout the whole process. I did have to be rescheduled with my first appointment due to 3 techs being out but Jairo took care of me with a loaner car on the ne More

by Jennygrogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2026 -

INFINITI Roseville responded

Jenny, We’re so glad to hear our team was friendly and helpful throughout your experience. We also appreciate your understanding with the reschedule and are happy Jairo was able to take care of you with a loaner on your next visit. Thank you for choosing INFINITI Roseville. We look forward to seeing you again.

April 09, 2026

Dan Chastain was a pleasure to work with! He's very professional & knowledgeable about Infiniti service work. We were very happy to have him assist us with our QX50 service! More

by CAREYSELLERS
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
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Apr 10, 2026 -

INFINITI Roseville responded

We’re so glad to hear Dan provided a professional and knowledgeable service for your QX50. We truly appreciate you for choosing INFINITI Roseville. We’re here whenever you need us!

April 08, 2026

Appreciated being scheduled on a busy day as I was leaving out of town will be back as usual and love the information about care for car More

by SHARONBM23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Prado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2026 -

INFINITI Roseville responded

We’re so happy we could accommodate you on a busy day, especially with your upcoming travel. It’s great to hear you found the information about caring for your vehicle helpful. We truly appreciate your loyalty and look forward to seeing you again.

April 07, 2026

Really Liked Miguel. He was easy to deal with and was thorough in his service explanations. More

by THUNT5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Prado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2026 -

INFINITI Roseville responded

We’re so glad to hear Miguel made your experience easy and provided a thorough explanation. Thank you for choosing INFINITI Roseville — we’re here whenever you need us!

April 05, 2026

Extremely poor communication during process with no reasonable explanation for needing to complete the extra work More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Jeffries
1.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Prado
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2026 -

INFINITI Roseville responded

Thank you for your feedback. We understand the importance of clear communication throughout the process. Your visit and concerns were reviewed with our team, and we’ll continue working to improve the experience moving forward. Should you have any further questions, please do not hesitate to contact our Service Manager, Michael Jeffries again at 916-770-8400.

April 03, 2026

My I QX60 is the best car I've ever had. The ease of service is part of the reason for my comment. They listen and make sure all concerns are fully addressed. The workmanship is excellent More

by 25CHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Prado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2026 -

INFINITI Roseville responded

Thank you for your kind words! We’re so glad to hear you love your QX60 and that our team has made your service experience easy and thorough. Providing excellent workmanship and making sure every concern is addressed is always our goal. We truly appreciate your support!

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