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INFINITI Roseville

Roseville, CA

Overview
Employees
Reviews
Vehicles
4.8
784 Reviews
We're a family owned and operated business, proud to serve Roseville and the local Sacramento Valley. Our owner, John Driebe and Executive Manager, Marco Buscaglia have over 30 years combined experience in the car business and value the relationships we've created. We're conveniently located in the heart of Sacramento, right off Highway 80, in the Roseville Auto Mall. We believe in the power of volume pricing and much of our business comes from repeat and referral business. Here at INFINITI Roseville, we invite you to become a part of the family and see for yourself why we say, "Expect More!"
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830 Automall Dr

Roseville, CA

95661

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Showing 409 service reviews

April 09, 2026

Dan Chastain was a pleasure to work with! He's very professional & knowledgeable about Infiniti service work. We were very happy to have him assist us with our QX50 service! More

by CAREYSELLERS
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
Report | Print
April 08, 2026

Appreciated being scheduled on a busy day as I was leaving out of town will be back as usual and love the information about care for car More

by SHARONBM23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Prado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2026 -

INFINITI Roseville responded

We’re so happy we could accommodate you on a busy day, especially with your upcoming travel. It’s great to hear you found the information about caring for your vehicle helpful. We truly appreciate your loyalty and look forward to seeing you again.

April 07, 2026

Really Liked Miguel. He was easy to deal with and was thorough in his service explanations. More

by THUNT5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Prado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2026 -

INFINITI Roseville responded

We’re so glad to hear Miguel made your experience easy and provided a thorough explanation. Thank you for choosing INFINITI Roseville — we’re here whenever you need us!

April 05, 2026

Extremely poor communication during process with no reasonable explanation for needing to complete the extra work More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Jeffries
1.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Prado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2026 -

INFINITI Roseville responded

Thank you for your feedback. We understand the importance of clear communication throughout the process. Your visit and concerns were reviewed with our team, and we’ll continue working to improve the experience moving forward. Should you have any further questions, please do not hesitate to contact our Service Manager, Michael Jeffries again at 916-770-8400.

April 03, 2026

My I QX60 is the best car I've ever had. The ease of service is part of the reason for my comment. They listen and make sure all concerns are fully addressed. The workmanship is excellent More

by 25CHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Prado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2026 -

INFINITI Roseville responded

Thank you for your kind words! We’re so glad to hear you love your QX60 and that our team has made your service experience easy and thorough. Providing excellent workmanship and making sure every concern is addressed is always our goal. We truly appreciate your support!

March 28, 2026

Very kind, quick and responsive. Always gave me updates and had me out of there in no time. Fully recommend. More

by Henrythomas33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Prado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2026 -

INFINITI Roseville responded

We’re so glad to hear our team kept things quick and kept you updated along the way. We appreciate your recommendation!

March 22, 2026

Esther is the best of the best No No No No I've already done this More

by MARTHAKNUDSEN
Recommend Dealer
Yes
Employees Worked With
Esther
Report | Print
Mar 23, 2026 -

INFINITI Roseville responded

We’re so happy to hear Esther continues to take great care of you. Thank you for choosing INFINITI Roseville.

March 22, 2026

Fantastic They did a good job and were on time and under budget Great work More

by nicllano
Recommend Dealer
Yes
Employees Worked With
Jairo
Report | Print
Mar 23, 2026 -

INFINITI Roseville responded

We’re so happy to hear everything was done on time and turned out great. We appreciate your trust.

March 20, 2026

Great customer service, kinda pricey but the work is Infiniti STATUS AND BEYOND!! Have to try it🫡💯🫶🏽 More

by pauliefresco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2026 -

INFINITI Roseville responded

We’re so happy to hear our team took great care of you. Thank you for choosing INFINITI Roseville.

March 20, 2026

Jairo was excellent in assisting my car service that day. Appreciate his friendly and professional commitment. More

by glenouchida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2026 -

INFINITI Roseville responded

Geln, Thank you for taking the time to share your 5-star experience with Jairo! We are so happy to hear he went above and beyond. We look forward to seeing you next time.

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