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INFINITI Roseville

Roseville, CA

Overview
Employees
Reviews
Vehicles
4.8
741 Reviews
We're a family owned and operated business, proud to serve Roseville and the local Sacramento Valley. Our owner, John Driebe and Executive Manager, Marco Buscaglia have over 30 years combined experience in the car business and value the relationships we've created. We're conveniently located in the heart of Sacramento, right off Highway 80, in the Roseville Auto Mall. We believe in the power of volume pricing and much of our business comes from repeat and referral business. Here at INFINITI Roseville, we invite you to become a part of the family and see for yourself why we say, "Expect More!"
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830 Automall Dr

Roseville, CA

95661

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Showing 372 service reviews

February 09, 2026

Matthew. Is one of the best Service Writers I have had in the last few years. Roseville Infinity is the only place of service my 2005 QX56 goes to for mainten More

by Dynamodave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2026 -

INFINITI Roseville responded

We’re so glad to hear Matthew has been such a reliable part of your service experience. Knowing you’ve trusted INFINITI Roseville with your QX56 for so many years truly means a lot to us. Thanks for continuing to come back, we’re always glad to see you.

February 08, 2026

Clean professional and most good friendly Miguel was very on point and knowledgeable about our car More

by Bigdogmars15
Recommend Dealer
Yes
Employees Worked With
Miguel service advisor
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Feb 09, 2026 -

INFINITI Roseville responded

We’re so happy to hear Miguel took great care of you, and made your visit friendly, and professional. It’s awesome to know he was on point and knowledgeable about your car. Thanks for choosing Infiniti Roseville.

February 07, 2026

I had an expensive issue with my car and they helped me reduce that expense so I could get back on the road. More

by FIRE26SDUTRO
Recommend Dealer
Yes
Employees Worked With
Jairo
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Feb 07, 2026 -

FIRE26SDUTRO responded

Thanks again for helping us out with this issue. It was a great relief and much appreciated!

February 07, 2026

Dan is friendly and professional. He comes across as fair and straight forward. I would confidently refer friends and family to go see him More

by Jason
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
Report | Print
Feb 09, 2026 -

INFINITI Roseville responded

Jason, Thank you for sharing your 5-star experience with Dan. We are so happy to hear he exceeded expecations. We look forward to the continued relationship.

February 06, 2026

Prompt check in. Received updates while waiting. Overall excellent experience. I would recommend Roseville Infiniti. More

by DE.ANDERSON
Recommend Dealer
Yes
Employees Worked With
Jairo
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Feb 09, 2026 -

INFINITI Roseville responded

Thank you for taking the time to share your positive experience. We are so happy to hear Jairo made the experience so wonderful. We appreciate your high recommendation!

February 06, 2026

I always go to the dealer for work, I trust them even thought are higher priced More

by nljohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2026 -

INFINITI Roseville responded

Thank you for the kind words! We truly appreciate your business.

February 05, 2026

Since he took over dealing with my vehicle, everything's been great at one point I didn't even want my car no more, but Jairo has made me feel so much more comfortable and he takes care of me every time More

by Micaela4407
Recommend Dealer
Yes
Employees Worked With
Jairo
Report | Print
Feb 09, 2026 -

INFINITI Roseville responded

Thank you for sharing this. We’re really glad Jairo has made such a difference and helped you feel comfortable and taken care of. That’s exactly the experience we want every time you visit. We look forward to being here for all your vehicle needs.

February 03, 2026

Brought in a newly installed OEM control arm for warranty evaluation. The crack was not identified by staff until I pointed it out with photos. After an additional hour, the claim was denied as ‘installation More

by amazinglu166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Chastain
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2026 -

INFINITI Roseville responded

We’re sorry to hear you feel this way, but we do want to clarify a few important points. The control arm in question was purchased independently and installed outside of our dealership. During inspection, our technician identified damage to the protective boot consistent with over-tightening during installation. Because the part was not purchased through or installed by our service department, we’re unable to process a warranty claim or assume responsibility for installation-related damage. Manufacturer warranties do not cover improper installation, and we cannot warranty parts we did not sell or install. If you would like our team to properly diagnose the vehicle or replace the component, we’re happy to provide an estimate and assist further.

Feb 09, 2026 -

INFINITI Roseville responded

We’re sorry to hear you feel this way, but we do want to clarify a few important points. The control arm in question was purchased independently and installed outside of our dealership. During inspection, our technician identified damage to the protective boot consistent with over-tightening during installation. Because the part was not purchased through or installed by our service department, we’re unable to process a warranty claim or assume responsibility for installation-related damage. Manufacturer warranties do not cover improper installation, and we cannot warranty parts we did not sell or install. If you would like our team to properly diagnose the vehicle or replace the component, we’re happy to provide an estimate and assist further.

February 02, 2026

Super awesome service. Miguel was the best. Provide process of service all the time and was very knowledgeable More

by MARIA T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2026 -

INFINITI Roseville responded

We’re so happy to hear Miguel took such great care of you and kept you informed throughout the service process. Thank you for trusting us with your vehicle!

January 30, 2026

Quality control & maintenance high quality. Friendly and helpful service making sure car is well taken care of More

by Haas003
Recommend Dealer
Yes
Employees Worked With
Both Jairo & Dan service advisors
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Jan 30, 2026 -

INFINITI Roseville responded

We’re so happy to hear you had a great experience and felt the quality of care stood out. We look forward to seeing you again!

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