Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Birmingham
Hoover, AL
1,034 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,034 reviews
August 03, 2021
They guys at Infiniti Birmingham did a great job making my buying experience easy and pressure free. I appreciate them letting the vehicle I purchased speak for itself. Peter Smith in particular was grea my buying experience easy and pressure free. I appreciate them letting the vehicle I purchased speak for itself. Peter Smith in particular was great to work with. More
by Johnklein34
Employees Worked With
Peter Smith
August 01, 2021
GREAT POSITIVE EXPERIENCE!!GREAT POSITIVE GREAT POSITIVE EXPERIENCE!! GREAT POSITIVE EXPERIENCE!! GREAT POSITIVE EXPERIENCE!! GREAT POSITIVE EXPERIENCE!! I WILL RECCOMEND TO A FRIEND!! I GREAT POSITIVE EXPERIENCE!! GREAT POSITIVE EXPERIENCE!! GREAT POSITIVE EXPERIENCE!! GREAT POSITIVE EXPERIENCE!! I WILL RECCOMEND TO A FRIEND!! I WILL RECCOMEND TO A FRIEND!! I LOVE MY INFINITI CARS!! More
by tjsudduth
Employees Worked With
George "Tony" Mickens, Timberly Green
July 29, 2021
Tony was the best!!! So friendly and helpful. He did everything he possibly could to get me in my new car!! I would definitely go to Tony again. Thank you Tony!! everything he possibly could to get me in my new car!! I would definitely go to Tony again. Thank you Tony!! More
by Amanda F.
Employees Worked With
George "Tony" Mickens, Gene Moorer
July 27, 2021
Regi Palmer is awesome and professional. He helped me and my husband to find the car I wanted to include the color. Paying attention to details means a great deal to me when I am purchasing a car. I am in th my husband to find the car I wanted to include the color. Paying attention to details means a great deal to me when I am purchasing a car. I am in the military away from home. Regi Palmer made sure he went the extra miles to make our experience shopping for a vehicle from a distance pleasant and stress free. Thanks Regi and Infiniti Birmingham for making this experience exciting and fun when shopping for a vehicle from a distance. I will be returning again. Maybe sooner than you think. Keep up the great and superb work!! Royzell and Sylvia Minger More
by minger4
July 26, 2021
Blake Temple was wonderful to work with! Everyone is so nice and accommodating. I love my new car and they made sure everything was perfect before zi left the lot. Blake even paired my phone for me! I high nice and accommodating. I love my new car and they made sure everything was perfect before zi left the lot. Blake even paired my phone for me! I highly recommend them! More
by Chappellpm
Employees Worked With
Blake Temple
July 24, 2021
Gene was a professional sales person. He was very knowledgeable about the different trim levels, which helped me make the right choice. He was also very patient with my endless questions. I truly bel knowledgeable about the different trim levels, which helped me make the right choice. He was also very patient with my endless questions. I truly believe he wanted to help me make the choice that was right for me. And he did just that. More
by MCCarter
July 18, 2021
BEST experience EVER buy a car! Tony was very personable and attentive to our needs and requests. He dotted all his “I”s and crossed all his “T”s. and got us exactly what we wanted. Thanks Tony! and attentive to our needs and requests. He dotted all his “I”s and crossed all his “T”s. and got us exactly what we wanted. Thanks Tony! More
by 2Haley
July 17, 2021
Infinity of Birmingham is the best. We just leased our second QX50 from them and it was so easy because of how they do business. Very personal and professional. second QX50 from them and it was so easy because of how they do business. Very personal and professional. More
by Jimsmoth6
July 16, 2021
Great service, fast turnaround, and knowledgeable/courteous advisers. The atmosphere is very clean and relaxing which makes the whole experience very pleasurable.I would highly recommen knowledgeable/courteous advisers. The atmosphere is very clean and relaxing which makes the whole experience very pleasurable.I would highly recommend this dealership to anyone. More
by airmaxtrax
Employees Worked With
Ruth Arellano
