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INFINITI of Birmingham
Hoover, AL
1,035 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,035 reviews
November 09, 2020
Jason Dudley and Dana were amazing. Jason went the extra mile making sure my mom understood the features in her new QX60! My mom deserves EXCELLENCE and thats exactly what these two delivered in making ou mile making sure my mom understood the features in her new QX60! My mom deserves EXCELLENCE and thats exactly what these two delivered in making our car experience enjoyable! I would definitely recommend Jason for your next auto purchase! More
by Tei Green
November 09, 2020
Jason took great care of me and my husband and spent a lot of time with us to make sure we got just the right car for me. I love it! lot of time with us to make sure we got just the right car for me. I love it! More
by Lisa Byars
Employees Worked With
November 02, 2020
It was a pleasure working with Josette and the team at Infiniti Birmingham The car is awesome and we would deal with them again if we were in the area. Infiniti Birmingham The car is awesome and we would deal with them again if we were in the area. More
by kgb30128
Employees Worked With
JE was most helpful the day before getting us ready for the pickup , Josette Rice
October 29, 2020
Josette was great and a pleasure to work with! She was very attentive to our requests and made sure we received exactly what we were looking for. The whole process from turning in and picking up was profe very attentive to our requests and made sure we received exactly what we were looking for. The whole process from turning in and picking up was professional and enjoyable. More
by Morgans
Employees Worked With
Dana Doniver, Josette Rice
October 27, 2020
I received personal service from Reggie and Josette. They made my buying experience very easy. I wound highly recommend Infiniti of Birmingham! I traveled from Mississippi made my buying experience very easy. I wound highly recommend Infiniti of Birmingham! I traveled from Mississippi More
by Ddslater5
October 23, 2020
I would like to say Thank you Jossette for taking the time to make sure I was satisfied with my new vehicle. She went out and beyond to make sure everything was right. You get 5 stars for your excellent time to make sure I was satisfied with my new vehicle. She went out and beyond to make sure everything was right. You get 5 stars for your excellent service. More
by Michelle
Employees Worked With
Josette Rice
October 15, 2020
We really enjoyed working with both Jason and Regi. They made us feel like we was family and they have known us our whole lives. It was a pleasant buying experience. Would recommend any one to go see them. made us feel like we was family and they have known us our whole lives. It was a pleasant buying experience. Would recommend any one to go see them. More
by josh
October 13, 2020
Kyle was very helpful in ansering all my questions. He never once pressured me into cars/options that didn't fit my needs. He made the car buying experience a very pleasant one. never once pressured me into cars/options that didn't fit my needs. He made the car buying experience a very pleasant one. More
by lorie
Employees Worked With
Kyle Roberts
October 06, 2020
Cameron was very polite and knowledgeable of the Infiniti brand. I wasn't hassled and I'm loving my 2020 QX80! Will definitely refer this dealership and Cameron!! My experience waa great! The red bow was an brand. I wasn't hassled and I'm loving my 2020 QX80! Will definitely refer this dealership and Cameron!! My experience waa great! The red bow was an added bonus!! More
by missjay_26
