Joel Garcia

Tiffany Williams gave us amazing and attentive customer service. The Birmingham dealership was very professional and a great experience! service. The Birmingham dealership was very professional and a great experience! More

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Wife came in for a recall check - everything was fine, and she said it was a very nice experience. They have always been great to us, and we've purchased a couple of vehicles from them. The staff has alwa and she said it was a very nice experience. They have always been great to us, and we've purchased a couple of vehicles from them. The staff has always been top-notch. More

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Infinity of Birmingham has an amazing sales staff and wonderful customer service. They always take great care of me and my family! wonderful customer service. They always take great care of me and my family! More

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I will always take my QX80 to Infiniti of B'ham as they have never not gone over the top to make my routine checkups as easy as could be. I've never had even the smallest issue come up in my 10 yrs of goi have never not gone over the top to make my routine checkups as easy as could be. I've never had even the smallest issue come up in my 10 yrs of going there! More

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⭐⭐⭐⭐⭐ I have been a customer of Infiniti of Birmingham for several years and have generally had excellent experiences with both the sales and service departments. Recently, I experienced a cooling syst for several years and have generally had excellent experiences with both the sales and service departments. Recently, I experienced a cooling system issue with my 2017 Infiniti QX50 that required multiple visits and became a frustrating situation. After an initial repair for leaking heater hoses, additional cooling system concerns led to the discovery of a leaking radiator. As a customer, it was difficult to face the possibility of another major repair so soon after the first one. What ultimately made the difference was the professionalism and commitment of Service Manager Crue Carter. Crue took the time to review the repair history, listen to my concerns, personally investigate the situation, and provide detailed explanations regarding the diagnosis. Most importantly, he went above and beyond by advocating on my behalf and securing factory goodwill assistance that covered the radiator replacement. While no one enjoys unexpected vehicle repairs, I believe true customer service is revealed when challenges arise. Crue demonstrated integrity, professionalism, and a genuine commitment to customer satisfaction. His efforts turned a frustrating experience into a positive resolution and restored my confidence in Infiniti of Birmingham. Thank you to Crue Carter and the Infiniti of Birmingham team for standing behind your customers and working toward a fair outcome. That level of service is appreciated and remembered. More

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Tiffany and the whole team were great to work with I would definitely recommend Infiniti Birmingham. would definitely recommend Infiniti Birmingham. More

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Tiffany went to bat for us and got the deal right. She was concerned about us the customer first. Perfect experience! She was concerned about us the customer first. Perfect experience! More

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Excellent dealership from the time I started my process with Julius all the way to driving away in my new car! Top notch service is what they all gave! with Julius all the way to driving away in my new car! Top notch service is what they all gave! More

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Tiffany was an absolute pleasure to work with. She's very resourceful and wants to be sure you're completely satisfied with your deal. I appreciate that wholeheartedly because it allows for the She's very resourceful and wants to be sure you're completely satisfied with your deal. I appreciate that wholeheartedly because it allows for the consumer to be in control of their final outcome. After my purchase she followed-up with me & that was much appreciated and she's great with responding in a timely manner. Infiniti of Birmingham has done it again for a 3rd time. Great Sales Reps, Management, Finance, & Service Team. Thank You Tiffany & Infiniti of Birmingham! #3timebuyer #tripledoseofexcellentsvc #highlysatisfiedcustomer #infinitofbhamrock More

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Great experience. Tiffany made car buying so easy. I would definitely recommend to all my friends and family! Tiffany made car buying so easy. I would definitely recommend to all my friends and family! More

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