INFINITI of Clarendon Hills

Bill Harris truely cares about his customers Bill Harris cares about fulfilling his customers needs and desires. He found what I asked for and then he found what I really wanted and worked hard t Bill Harris cares about fulfilling his customers needs and desires. He found what I asked for and then he found what I really wanted and worked hard to help me get it. I love my Avalon! I will definitely refer anyone looking for a car to him personally. Thank you Bill! More

Stepping up. Customer-first attitude Just wrote a review about a new (used) car we bought from Infiniti of Clarendon Hills. As many would do, our first stop in the car was to our regular Just wrote a review about a new (used) car we bought from Infiniti of Clarendon Hills. As many would do, our first stop in the car was to our regular mechanic. He stated that the car was "beautiful, but it's going to need a brake job very soon." He suggested we take it back to the dealer. Joe Belmonte's team did a great job..especially Mike Harlow. I don't want to get into anything too technical, but they showed me that the front brakes were fine, and the rear brakes, while worn, were actually well within the parameters for selling the car. However, they wanted our recent purchase to be a great experience. So, even though they were not technically required to do the job, they cheerfully provided a the full (single axle) brake job (for a very steep discount). While they were at it, they also replaced all the lug nuts, did an oil change and replaced the air filter...gratis. What a great, customer-first experience. They even gave me the used brake pads so that I could go "have a chat" with our regular mechanic. Thanks, guys! More

Great deal, low stress, friendly team. We recently purchased a vehicle that we'd researched online from this dealership. Bill was knowledgable, efficient, super-friendly and genuine. So oft We recently purchased a vehicle that we'd researched online from this dealership. Bill was knowledgable, efficient, super-friendly and genuine. So often you run into people in sales who give you a false warmth. Bill is the real deal. He worked with us and gave us a great price and offer on a trade-in, so it was a win/win. More

AMAZINGLY SIMPLE My nephew Kevin White is one of your Service Tech's, and has raved to me for years about your dealership. We worked with John Mekheil, and Jake Lubin My nephew Kevin White is one of your Service Tech's, and has raved to me for years about your dealership. We worked with John Mekheil, and Jake Lubinski, both of them knowledgable and friendly....bought our car the next day! More

Outstanding people and a very fair deal! Salesmen Bauti Yarbrough and John Mekhiel were exceptional to deal with. They were quickly responsive when I had questions about specific safety fea Salesmen Bauti Yarbrough and John Mekhiel were exceptional to deal with. They were quickly responsive when I had questions about specific safety features on a used car I ended up buying. The finance person, a Jacob Lubinkski (sp?) was also terrific in doing the sales paperwork well and promptly (I paid cash). He explained but didn't do an obnoxious hard sell on service warranties. I can't recommend these employees and their dealership more highly. More

Great experience! Rishi was awesome, everything went so smoothly. Made the whole process for my mom so easy! Will definitely come back again! Thank you so much! Rishi was awesome, everything went so smoothly. Made the whole process for my mom so easy! Will definitely come back again! Thank you so much! More

Purchase of 2018 QX60 Upon entering the dealership I was immediately greeted by a friendly front desk staff, followed by a warm welcome from Gary Mueller. Gary introduced m Upon entering the dealership I was immediately greeted by a friendly front desk staff, followed by a warm welcome from Gary Mueller. Gary introduced me to John Meikheil, the 2018 sales rep of the year. He was professional, courteous and listened to the needs of what I was looking for in an SUV. I did not plan on buying a car that day but walked out with a fair deal. Upon negotiations, John decided to bring in "the closer", aka, his manager, Joe Belmonte. I was skeptical at how this deal was going to be completed but Joe proved to be professional and fair. The dealership provided a quick but thorough in-service on the instrument panel which proved useful since it was different from my previous car. Overall, the car trade in and purchase was a fairly simple transaction. More

Excellent The service I received by Beauti and Gary muller was excellent, they answered all of my questions and I found their service better than any sales pers The service I received by Beauti and Gary muller was excellent, they answered all of my questions and I found their service better than any sales person I had dealt with in the past, and I have bought many cars. More

New Infinti Lover!!! Words can not begin to tell you how thankful we were to find this dealership & Bill Harris! We are now new Infiniti lovers! We were in the market & si Words can not begin to tell you how thankful we were to find this dealership & Bill Harris! We are now new Infiniti lovers! We were in the market & simply “looking” when we came in. We were welcomed & never pressured at all to buy ... very refreshing to see at a car dealer these days! Bill was so patience & helpful to show us different models that could meet our needs & is a true professional. He listened to us & we never felt pressured at all. LOVE my QX50 & look forward to only working with Bill & this dealership for our future our purchases. Highly recommend to check this place out & ask for Bill! More

John and Gary were awesome and very helpful John was so helpful and informative. Gary was awesome in communicating with us online and at the dealership. The German Finance guy was also very nic John was so helpful and informative. Gary was awesome in communicating with us online and at the dealership. The German Finance guy was also very nice made my daughter laugh and we enjoyed the process. It was seamless from internet to purchase. I wish we could have gotten a better picture with him but it was raining. More