INFINITI of Clarendon Hills - Service Center

I have been very happy with the Infiniti of Clarendon Hills service department and their convenient scheduling and them keeping my QX80 in tip top shape. Hills service department and their convenient scheduling and them keeping my QX80 in tip top shape. More

Good people work at this dealership. Mr. Rishi is very good salesman, he got me good vehicle. Financial transactions took care by Mr. Jacob very smoothly.. good salesman, he got me good vehicle. Financial transactions took care by Mr. Jacob very smoothly.. More

Service review Very pleased with the service that I receive when I visit your dealership. Service writer is top notch . Disappointed that there was no coffee servic Very pleased with the service that I receive when I visit your dealership. Service writer is top notch . Disappointed that there was no coffee service. More

Satisfied Infiniti driver I have had nothing but good to say about my experience at Infiniti of Clarendon Hills. Work is done well , on time and i'm informed of my cars needs. I have had nothing but good to say about my experience at Infiniti of Clarendon Hills. Work is done well , on time and i'm informed of my cars needs. Keep up the good work More

Excellent Service From Joe Fruzyna Through Joe Garcia Infiniti of Clarendon Hills, Illinois, is very professional, courteous and attentive to detail From Joe Fruzyna of Management and to the Sales Group t Infiniti of Clarendon Hills, Illinois, is very professional, courteous and attentive to detail From Joe Fruzyna of Management and to the Sales Group to Joe Garcia and the rest of the Service Group. Thank you! More

Great service every time except once because of a rep named Danny in the service department who has no business working at this classy place. If you get him, just ask for Anna because she knows the profe named Danny in the service department who has no business working at this classy place. If you get him, just ask for Anna because she knows the profession, she’s courteous, professional, and easy on the eyes. More

Horrible service Do not use this dealer for service. They damaged my car and took no responsibility for doing so even after showing pictures of the car when delivered Do not use this dealer for service. They damaged my car and took no responsibility for doing so even after showing pictures of the car when delivered at their dealership. It was towed so we had photos by the tow service. Very unprofessional in every manner. More

Infiniti Elite Protection Coverage is Useless Went to this location on Sept. 28th due to the fact that my license plate bulb bracket was broken. I was told that the car was no longer under a “basi Went to this location on Sept. 28th due to the fact that my license plate bulb bracket was broken. I was told that the car was no longer under a “basic” warranty and that the part wouldn’t be covered. I was told that neither the CPO warranty or my Elite Protection warranty that i purchased would cover it due to it being considered “trim”. I explained that it had been replaced once before under warranty. Basically told me that the Elite Protection warranty doesn’t cover this despite the fact that it should. I asked him if he could check on this and he told me that he was “pretty sure” that it wasn’t covered. Way to go on the customer service. Not a happy customer. Will never buy an Infiniti again and certainly not from Clarendon Hills Infiniti. More

Stepping up. Customer-first attitude Just wrote a review about a new (used) car we bought from Infiniti of Clarendon Hills. As many would do, our first stop in the car was to our regular Just wrote a review about a new (used) car we bought from Infiniti of Clarendon Hills. As many would do, our first stop in the car was to our regular mechanic. He stated that the car was "beautiful, but it's going to need a brake job very soon." He suggested we take it back to the dealer. Joe Belmonte's team did a great job..especially Mike Harlow. I don't want to get into anything too technical, but they showed me that the front brakes were fine, and the rear brakes, while worn, were actually well within the parameters for selling the car. However, they wanted our recent purchase to be a great experience. So, even though they were not technically required to do the job, they cheerfully provided a the full (single axle) brake job (for a very steep discount). While they were at it, they also replaced all the lug nuts, did an oil change and replaced the air filter...gratis. What a great, customer-first experience. They even gave me the used brake pads so that I could go "have a chat" with our regular mechanic. Thanks, guys! More