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INFINITI of Clarendon Hills - Service Center

Clarendon Hills, IL

4.9
265 Reviews

265 Reviews of INFINITI of Clarendon Hills - Service Center

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November 03, 2015

Horrible EVERY Time GO SOMEWHERE ELSE You would think that after going there a few times they would value me as a customer and show some sort of appreciation, but after my third time here More

by Chicago_08
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Nov 03, 2015 -

INFINITI of Clarendon Hills responded

We want to look into this matter further at your discretion. Please expect a private message to follow with ways of contacting us and having your voice heard by members of our team here at Clarendon Hills.

April 28, 2014

Peter Korallus Thank you kindly for everything - from your friendly staff to your warm greeting. You and your staff never fail to everyone's expectation as I myself More

by agrazon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 28, 2014

Car was in service since two TPM were non operational. Was told later on in the day, they were fine. I picked up the car, and by the time i got home, one had gone out again. More

by JVida
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
January 28, 2014

I brought my car in for an oil change and the service dept informed me that I need to replace my radiator. The technician throughly explained what was needed and the cost to replace it. More

by partee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Kemp
January 28, 2014

I was in for oil change and my service rep took care of me. she inform me of other things that needed attention like wiper blades and alignment, tire rotation. she kept me inform on how long it would be, a More

by Wc854
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
anna maria chmielewska
January 27, 2014

My service consultant, Anna, was very pleasant, professional and focused on providing an excellent service experience. She answered all my maintenance questions and noted my concerns for the servic More

by dhberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Chmielewska
January 24, 2014

Mike Harlow has been someone we have worked with for many years. He is professional, knowledgeable about Infiniti products, willing to pursue problems or concerns we have had over the years, concerned the d More

by cagneycac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 23, 2014

Great experience!! From making the appointment to picking up our vehicle. No complaints. Good communication, right on the money with the estimate and time estimate was outstanding! I'm sure I will More

by JohnMcReynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 23, 2014

This is my second Infiniti, which I love, and I have always brought them to the dealer for service. As always they are efficient, personable, and helpful. This visit was no different. I would highly rec More

by samkroeppelin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Chmielewska
January 23, 2014

The dealer was very accommodating, providing me a loaner that was similar to the make and model and age of the vehicle I brought in for service. They followed up with me after the service was complete to h More

by ctsjs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anna, Brian Collins
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