
INFINITI of Gwinnett
Duluth, GA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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As easy as it can get! I picked out the car I wanted, got the deal I wanted and went into the dealership. They were fast and efficient with the paperwork and I was out. It w I picked out the car I wanted, got the deal I wanted and went into the dealership. They were fast and efficient with the paperwork and I was out. It was probably the easiest and best experience I have ever had. More
HORRIBLE CUSTOMER SERVICE This has to be the ABSOLUTE WORST DEALERSHIP I have ever dealt with in my entire life! The sales person (Ben) lied to us after we purchased a nearly $ This has to be the ABSOLUTE WORST DEALERSHIP I have ever dealt with in my entire life! The sales person (Ben) lied to us after we purchased a nearly $46,000 vehicle sight unseen and we were told the vehicle was in perfect condition. We had all the paperwork done and drove 7 hours to pick it up. When we arrived, the car had a number of flaws and we did not take possession of the vehicle. Absolutely no one called us to apologize after the sale they lost due to their negligence. We tried contacting them to be reimbursed for the flight ticket that we had to purchase to come home. The general sales manager of course is never available and the sales managers are probably the rudest people I have ever spoke with. And the worst part of all was that we financed through our own bank and even after they told my boyfriend they were not going to run his credit, they did anyways! Totally the most unprofessional dealership anywhere! I will be reporting them to the better business bureau and posting bad reviews wherever I can until they make this right. More
Easy process many trucks to choose from plus the easy of working with the dealer and closing the deal the dealership went out of its way to win my business many trucks to choose from plus the easy of working with the dealer and closing the deal the dealership went out of its way to win my business More
Great Team We really enjoyed the sales process at the dealership..We drove 3 hours to buy a car. Clara made it easy for us to buy a car...................(1stcar We really enjoyed the sales process at the dealership..We drove 3 hours to buy a car. Clara made it easy for us to buy a car...................(1stcar)... Thanks Clara More
Easy to work with. Easy to work with and answered all questions. No pressure, multiple calls or emails but always replied to mine very quickly. Will work with them aga Easy to work with and answered all questions. No pressure, multiple calls or emails but always replied to mine very quickly. Will work with them again! More
Pure Elite Customer Service Jason contacted me within a timely and prompt manner upon submission of interest. I immediately advised of my hectic work schedule and he was able to Jason contacted me within a timely and prompt manner upon submission of interest. I immediately advised of my hectic work schedule and he was able to empathize and accommodate my circumstance. I knew I wanted a Q60 but wasn’t sure if I was ready to make such a step. Jason was very informative and patient throughout the entire sales process, which took about a week. Jason treated me like a customer that he wanted a part of the Infiniti family. This is my seventh car and second new car, but this was totally the best interaction. I will definitely recommend my friends, family and associates to him. More
Adriane was very knowledgeable and helpful Attention paid to good customer service and the short time needed to take care of the service. Adriane was very helpful and explained the needed repa Attention paid to good customer service and the short time needed to take care of the service. Adriane was very helpful and explained the needed repairs More
Great car buying experience! I was in the market for a new vehicle and I knew I wanted an Infiniti. Clara Salette and Jason Morton were my sales reps and they did an excellent job I was in the market for a new vehicle and I knew I wanted an Infiniti. Clara Salette and Jason Morton were my sales reps and they did an excellent job from helping me find the car I wanted and within my budget. They worked tirelessly to ensure I was approved for what I wanted and that I was overall happy and satisfied with my car buying experience. Dragon Cvorovic was great as well ensuring my paperwork and contract was exactly what we discussed. I'm grateful for the experience and the assistance that I received from Infiniti of Gwinnett. I'm definitely one happy car buyer. More
Great experience We really enjoyed our experience here at infiniti! We bought a new car for the family and the workers were super friendly and thorough which was great We really enjoyed our experience here at infiniti! We bought a new car for the family and the workers were super friendly and thorough which was greatly appreciated since it was our first time at Infiniti. More
Seamless!! William was amazing! He was very informative and friendly but not a pushy salesman. He made sure I walked out with the perfect car for me!! William was amazing! He was very informative and friendly but not a pushy salesman. He made sure I walked out with the perfect car for me!! More