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INFINITI of Gwinnett
Duluth, GA
2,589 Reviews
Atlanta's Premier INFINITI Dealership located in Gwinnett County. Located on Satellite Blvd. right behind Gwinnett Place Mall and only a short distance from I-85 and Pleasant Hill Road. INFINITI of Gwinnett has one of the largest inventories of new and certified pre-owned INFINITI vehicles and other luxury pre-owned brands in Atlanta. INFINITI offers a full-line of luxury performance automobiles, including the Q50, Q60, QX50, QX55, QX60, and the QX80.
At INFINITI of Gwinnett, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,589 reviews
April 02, 2018
This Is what service looks like Always excellent service, they let you know how long it will take and update you on what is happening to your car. The staff is always friendly and co Always excellent service, they let you know how long it will take and update you on what is happening to your car. The staff is always friendly and courteous. More
by KMack
Verified CustomerEmployees Worked With
Andrea
April 02, 2018
took to long I had a scheduled appt for 11 am and supposed to an hour and it took almost 2 hours to complete. car was clear ok I had a scheduled appt for 11 am and supposed to an hour and it took almost 2 hours to complete. car was clear ok More
by JONES99MONTECARLO
Employees Worked With
other service wrjter
April 02, 2018
New Infiniti qx80 Great job. They really worked with me to get the price I wanted for a great car. Will recommend to family and friends.Thank you! Great job. They really worked with me to get the price I wanted for a great car. Will recommend to family and friends.Thank you! More
by virguezlaw
Employees Worked With
Dragan Cvorovic
March 31, 2018
Excellent Customer Service Every time I come in for service, the representatives are very personable and upbeat, making sure that all of my needs are met and my car is well take Every time I come in for service, the representatives are very personable and upbeat, making sure that all of my needs are met and my car is well taken care of. More
by SKFLEM
Employees Worked With
Adriane Alexander
March 31, 2018
Used car purchase The total buying experience was excellent. Sales Consultant Damir Osmanbasic service and product knowledge was outstanding. I would recommend the de The total buying experience was excellent. Sales Consultant Damir Osmanbasic service and product knowledge was outstanding. I would recommend the dealership to my family and friends More
by sguthrie0
March 30, 2018
pleasant and proffesional! the service consultant was very knowledgeble and helpful. made the while experience very pleasant. the whole team worked in sync!! the work was done i the service consultant was very knowledgeble and helpful. made the while experience very pleasant. the whole team worked in sync!! the work was done in timely fashion, the rep truly tried to take care of issue for me instead of trying to over upsel me.. More
by EGURGOV1
Employees Worked With
Sam Hukic
March 30, 2018
Very fast service for oil change. I just needed an oil change. I was greeted in the service lane before I got out of my car. Andrea handled my visit and was very professional and knowl I just needed an oil change. I was greeted in the service lane before I got out of my car. Andrea handled my visit and was very professional and knowledgeable. She kept me up to date, and I was at the dealership much less than I expected. As always, I had a great service experience! More
by Milesg
Employees Worked With
Andrea
March 30, 2018
Oil change, filter change I was informed about the things that I needed done with this service. They kept me informed of what was being done and service was completed before th I was informed about the things that I needed done with this service. They kept me informed of what was being done and service was completed before the he time I was told More
by CAROLDWATSON
Employees Worked With
Adriane
March 30, 2018
Upset to Satisfied Initially was disappointed but they went out of their way to satisfy and please me. I walked away with a better deal and extremely satisfied! Initially was disappointed but they went out of their way to satisfy and please me. I walked away with a better deal and extremely satisfied! More
by demsmith1
Employees Worked With
Kennice & Jason
March 30, 2018
Great experience After doing some online research, I found the car I wanted at INFINITI of Gwinnett. I reached out to see if it was still available and promptly was co After doing some online research, I found the car I wanted at INFINITI of Gwinnett. I reached out to see if it was still available and promptly was contacted by Nasira Mahmic. She had the car ready for me to test drive by the time we got there. We were in and out in less than two hours. It was the easiest buying experience. I even got a call to follow up the next day. The car is great and so was Nasira. More
by jhuff795
