INFINITI of Gwinnett

Maintenance service Purchased a QX 60 last year and the performance and service have been outstanding. Scheduled an oil change and service during our visit to Atlanta.. Purchased a QX 60 last year and the performance and service have been outstanding. Scheduled an oil change and service during our visit to Atlanta.. Ms Alexander coordinated our service and she very courteous and professional. Also had an opportunity to meet with Jana who is the reason we got our QX 60 from Gwinnett. More

From start to finish my experience was amazing! From start to finish my experience was amazing! My sales associate Jason was awesome.He went over everything with me in great detail. Jana the Sales M From start to finish my experience was amazing! My sales associate Jason was awesome.He went over everything with me in great detail. Jana the Sales Manager was also superb. Even Goran in the Finance Department was great. Truly was the best car buying experience I have ever had. I will definitely refer others to this Dealership. More

Exemplary Customer Service and an Amazing Experience I can't even begin to describe the customer service dedication that I experienced at this dealership. They absolutely 200% exceeded my expectations an I can't even begin to describe the customer service dedication that I experienced at this dealership. They absolutely 200% exceeded my expectations and they were able to get me the Q50 of my dreams! Thank you to Ms. Nasira for the amazing customer service, professionalism, and willingness to understand certain situations in making the deal possible. I could not ask for a better dealer to work with. They make car buying something that I wouldn't mind doing again with them in the future! They have won my business over and I am proud to recommend this dealer to any of my family and friends no matter where they live. I absolutely recommend this dealership to anyone that is in the market to make the jump to Infiniti. More

Routine Maintenance As usual, fantastic experience having my SUV serviced. Quick, easy and Harvey in service was outstanding. Car was cleaned and returned better than whe As usual, fantastic experience having my SUV serviced. Quick, easy and Harvey in service was outstanding. Car was cleaned and returned better than when I arrived. More

Great I had a great and pleasant experience. Didn't have a lot of time, but Harvey made it work. Thank you for your honesty and service I had a great and pleasant experience. Didn't have a lot of time, but Harvey made it work. Thank you for your honesty and service More

Professional In Every Way I had a 7am appointment and was greeted by Adriane, the Service Advisor. She was very pleasant and courteous in every way. She kept me updated on th I had a 7am appointment and was greeted by Adriane, the Service Advisor. She was very pleasant and courteous in every way. She kept me updated on the progress of the work that was being done to my 2017 Q50 Red Sport. A+++ on my experience. I also met Jack Miller who was the Technician, also a fine young man. More

Always exceeds my expectations Prior to owning my Infinity, I owned a Toyota Highlander. I dreaded, every time I needed to take it in for service. I constantly felt like I was tr Prior to owning my Infinity, I owned a Toyota Highlander. I dreaded, every time I needed to take it in for service. I constantly felt like I was trying to be up sold and taking advantage of for services I didn’t need. Then we became owners of Infinity’s. The service personnel, has exceeded my expectations and always go above and beyond to make my service visits a great experience. They never try to up sell me, just give the facts and service my car as needed. I appreciate A company I can trust, knowing they have my best interest at heart. If you’re looking for a new vehicle, Infinity Gwinnett is the place to not only find a great car, but a service team that will take care of you. You can’t go wrong but using them! More

Great customer service experience My experience at Infiniti of Gwinnett has always been positive. The service reps are both professional and informative. In addition to their customer My experience at Infiniti of Gwinnett has always been positive. The service reps are both professional and informative. In addition to their customer lounge which has a quiet and inviting presence. More

G37 Service Appointment Service appointments are easy to schedule, and the process of waiting in their cozy usually well stocked area and/or getting a loaner runs smoothly. B Service appointments are easy to schedule, and the process of waiting in their cozy usually well stocked area and/or getting a loaner runs smoothly. Bobby is a great, courteous and well trained service specialist with the highest standards, He makes the whole entire experience amazing! More

Service Appt I received A plus service. She was very polite and was able to get me in and out. I would definitely return here again in the future. I received A plus service. She was very polite and was able to get me in and out. I would definitely return here again in the future. More